BetterVet - Chicago Avaliações 7

What a wonderful service. House calls for pets! So convenient. My pooch is family and we were concerned about her health. Dr. Jesse came right in and put us at ease. I highly recommend BetterVet!

I have used Better Vet now for the last two years. Dr. Navatta. and his assistant are wonderful kind and patient with my cat. She’s very comfortable with them and the experience is always great. My kitty pearl gives them a thumbs up.

I have asked since they first started this to have my dog seen I am disabled don't have a car and it's extremely hard to find someone to take me to his Vet visits but all they ever say we don't service your area .We need Vets that service our area they matter too so frustrating 😤

I just had my first pet visit with BetterVet Chicago and my cats didn't go as berserk as usual. When my home vet retired after years of caring for my cats at home, I dreaded looking for a new vet. Dr. Jesse Navatta and Cassandra CVT have the very best bedside manor and were able to vaccinate both cats with very little stress. I highly recommend BetterVet!! They took the time to confirm my appointment several times and sent messages to tell me exactly when they would arrive!!

Before the visit, the staff was attentive and caring. Dr Navarro and his assistant were so great with my cat.

Thank you!

Only bother if it is end of life care. They will not cancel the service even when I had to take the cat to a normal vet to get diagnoses of hyperthyroidism. They kept saying it was anxiety.
Now they send emails saying I am

NPS - Detractor
Hi Team,

There's a new DETRACTOR 🙁

sad-and-depressed-dog-with-tears

Waste of money! They run tests and don't share the results! Several visits in person, online and with 3 different doctors. Only thing the doctors were willing to do was for anxiety or fleas. My cat had an ear infection, and hyperthyroidism. They left my cat in pain, taking 800+ dollars without caring to fix the problem.

Last month, Dr Gadberry and Lexi came to my home for shots and check ups on my three kitties. In particular, my older cat had been sneezing and Dr Gadberry gave me a recommendation to build his immune system and fight the upper respiratory issues. About a month later, my kitty had not gotten better and I was worried that he had a real infection. I sent an email late at night and the next day Dr Navatta responded with a recommendation for medication. Not only did I receive a prompt reply, which felt reassuring but Lexi dropped off the medication at my home within an hour. That is outstanding service and true compassion for my pets. Every vet and tech that I have met puts me at ease along with my cats. I no longer dread the vet appointments and know my kitties are well cared for.