UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this. Original message: I emailed customer support... Ver mais
A empresa respondeu
Speedbox were having issues with their Speedbox 3.1 for Giant, Peter at Beyond PEV researched our alternative options and recommended Peartune MSO 4.0. He obtained two of these from Europe on our beh... Ver mais
Purchased a scooter few weeks ago, very poor quality, started falling apart from week one. The post sales service is rubbish. Strongly suspect being sold a used scooter as new. Have been trying to get... Ver mais
Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minu... Ver mais
A empresa respondeu
Get the E-Scooter you want! Supplier of Electric Scooters & Parts in the UK & Europe. Competitive prices with expert advice & service. Top brands stocked! Nanrobot | Zero | Joyor | Inokim | Ninebot & many more. Shop Now!
Unit D1 Kingsfield Way, NN5 7QN, Northampton, Reino Unido
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very straight forward on the purchase, delivery was surprisingly fast given how big the parcel was. Definitely recommend this to anyone looking to purchase their EV
I got an excellent service and my Scooter sent and received promptly with no issues! I'm very happy with it and wouldn't hesitate in using this company again I highly recommend to everyone
Had several issues with my scooter. Contacted customer support - Only received one email from their support, then never got a response back. Terrible customer service.
I also ordered a Scooter like the guy under me with 1 star ;) And i really like it! I got the Dualtron Mini 2022.
First of all good and fast Livechat! Everything was fine all my questions were answered by the Support. It take 1 week +/- from UK to Austria! I dont had to pay Tax or something... maybe only luck.
I recommend!!!
In Love Mat. ;D
I bought a scooter from them and it arrived with a faulty brake. I bled the brake multiple times, but it didn't fix it. Found a leak inside the brake lever and sent a video to their email. At first, I got an email, which said that they would get it fixed for me. I asked for updates every couple of days. I haven't received an email for almost 2 weeks now. I don't recommend.
Great service, advice and support. Can't recommend them more highly.
Prompt delivery of Apollo Scooter inner tubes
Inner tubes describeed as 8.5 x 2 suitable for apollo city are way too small. Both inner tubes almost impossible to fit, both ruined. A waste of money.....

Resposta da Beyond PEV
My part came early just had to swap clips to new part jobs a good un
Electric scooter arrived with the time stated easy to set up however instructions do not tell you how to get into the p menu to change settings thjnk they need an upgrade
I have paid for cst tyres and they sent me some cheap chinese nylon tyres wich were cracked
Pete delt with me, he was very knowledgeable, to the point that he recommended a different E scooter to the one I acquired about due to my physical attributes and the size of scooter (wolf warrior) he spent a good amount on the phone before I confirmed I was going to purchase. I then put a deposit on Kaabo wolf king, drove from London to collect very impressed with scooter size and the fit for me 6"2 100kg athletic build so needed something with stature and the Wolf King is!
Customer care is great phoned Pete since for advice, again brilliant - only had scooter for 24h so cannot really leave review on scooter but so far so good.
I would certainly recommend giving these guys a shout before anyone else!
I’m quite satisfied with my cruiser. I’ve had it nearly 3 years , and it may well last another 3 or 4 years!
Great prices and fast delivery just what's needed when you are trying to complete your project
Fantastic customer service. An understanding, helpful company that have helped solve any issue that I have had with my e-scooter in an efficient manner no matter the query.
Fantastic company ordered a few microfibre clothes and some muc off bike cleaner. Was phoned as 1 product was due to come in spoke to a very polite lady over the phone and all sorted within a few minutes. Order arrived shortly after packaged very tidy. Overall a great experience and very professional company will 100% be ordering again when I'm running low. Thank you 😊

Resposta da Beyond PEV
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