Bezeli Avaliações 

96
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Strap broke within a year of light use - these are advertised as high quality luxury items so I expect much more durability. Unfortunately customer services promises and words are full of hot air.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Products are reasonable for the money but their stock control and deliveries are haphazard and inconsistent. As others have said sometimes an order just never arrives. Customer service will email back... Ver mais

Avaliado com 4 de um total de 5 estrelas

After having ordered I was unsure if it was a scam or not. Their tracking website added more doubts as it was not any official website to track your parcel. Having received my Apple Ultra titanium... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered two I vintage leather bands in September from Bezeli, one in Black and one in Pattern Brown, to replace my Popov leather band I used the previous few Summers because it is so thin and getting... Ver mais

A empresa respondeu


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as avaliações

(96)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good service

I had problems with the first titanium band that only lasted 7 month. The warranty is 6 months bot they are sending a replacement. Thanks for the help and good service.

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Gert,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We just sent you an email to further assist you

Avaliado com 5 de um total de 5 estrelas

I don't know how it works

I don't know how it works, but it does! I've always suffered aches in my legs which makes it hard to fall asleep. But when I lay my legs on the groundingwell mat, I am fast asleep!

10 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disastrous experience

If it was an option, I would rate this brand zero. It took them long to process and ship my order. Then, the tracking number claims my order was delivered but here I am, still waiting. I contacted customer service and again, took them a while to respond, and their response was useless. Absolutely disappointed.

6 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Gerardo,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We can see that your package has already been marked as delivered by USPS since December 30 and we are sorry to know you didn't receive it.

We just sent you an email to further assist you.

Avaliado com 5 de um total de 5 estrelas

I got for Christmas and started…

I got for Christmas and started sleeping on it immediately. I have slept so much better this week and woke up every morning with improved my sleep as nothing else had changed. Excited to see how things progress.

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The watch band is lovely

The watch band is lovely, just what I was looking for. The resizing kit that came with it was simple to use, and I feel like my watch looks upgraded with the new band. I have worn it in the office, out with friends, and just cleaning etc in general - it is holding up well and is comfortable.

9 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Janine,

Thanks for your feedback. We are so glad to know you liked it.

Avaliado com 1 de um total de 5 estrelas

Returned the band

Returned the band, more then I month passed and money was not returned. Not even with the post office prof of delivery and support does not answer.

14 de novembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Nadia,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We already processed a full refund for the returned item and you should receive the money back in a few business days. We also sent you an email for refund confirmation.

Please let us know if there’s anything I can help you with.

Avaliado com 4 de um total de 5 estrelas

Poor strap adjustment tool

The tool that is provided has a lot to be desired,plastic tools are never a good thing

2 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi,

We appreciate your feedback.

We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things.

In the meantime, if you need further assistance, please let us know.

Avaliado com 1 de um total de 5 estrelas

Where is my order

Good day !
I have an order from you that I have already paid for! I wanted it for Christmas but it still hasn't arrived. I bought it on December 13th! Today is January 4th and I still haven't received my order! I even sent an email about this and I didn't get a reply! if they don't answer or if I don't receive the product or the money I paid, I will report the site! at least don't beat anyone else! thanks, ORDER #50335

5 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Keky,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. Your package has already arrived in your country of destination and is currently with your local courier. We also sent you an email to further assist you.

Avaliado com 1 de um total de 5 estrelas

I've made an Order from your website on…

I've made an Order from your website YT2333421272002791on 30 Nov 2023 till todate 3 Jan 2024, it is not delivered. i have sent so many emails to your courier and not gotten an email or call. pls assist, Urgent.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Bernard,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We sent you an email to further assist you.

Avaliado com 1 de um total de 5 estrelas

I’m order my goods on 2th Dec 2023

I’m order my goods on 2th Dec 2023, but till now I’m yet to deliver . Order : 49200
I have checking with your team via Instagram, but they just called me be patient now wait , never provide me any solution or help me to check . Why your services be so bad

2 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Jessie,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We sent you an email to further assist you.

Avaliado com 4 de um total de 5 estrelas

Great colour match

Great colour match, easy to remove links etc. Very happy with the look but took a while to get here.

29 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Andrew,

Thanks for your feedback. We are so glad to know you liked it.

Avaliado com 1 de um total de 5 estrelas

Quality is not as represented on the website

After waiting a few weeks for delivery, the bands purchased are of inferior quality and not as represented on their website. Very disappointed. I hope they will provide a refund without a lot of hassle. Aldo, one band is faulty (broken). Contacted this business and they offered a 60% refund if I kept the items. I have asked for a full refund. They have been difficult to deal with and very slow to respond.why should I be out of pocket for $50 and have to pay return postage for items that arrived not as advertised? Please save us all time and effort and either provide a full refund or your reply paid details so the items can be returned. This request is reasonable in the circumstances.

30 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi,

We are sorry about your negative experience. Your satisfaction is our top priority, and we understand the importance of promptly addressing and resolving any issues. We have refunded the broken item in full and applied the 60% refund to the order. You should receive the money back in a few business days.

Please let us know if there’s anything I can help you with.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, work as expected, very easy to install and looks great!

27 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Paul,

Thanks for your feedback. We are so glad to know you liked it.

Avaliado com 5 de um total de 5 estrelas

This titanium herring bone design is…

This titanium herring bone design is very eye catching and a perfect look and addition to the Apple Watch Ultra 2 colour match’s perfectly

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Marco,

Thanks for your feedback. We are so glad to know you liked it.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Great wristband for apple watch. Thx.

27 de dezembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Stephan,

Thanks for your feedback. We are so glad to know you liked it.

Avaliado com 4 de um total de 5 estrelas

Great communication

Great communication. Serious business. Happy with the product.

27 de novembro de 2023
Avaliação não solicitada
logotipo da Bezeli

Resposta da Bezeli

Hi Freddie,

Thanks for your feedback. We are so glad to know you liked it.

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