Highly recommended for comfortable shoes! The first pair I got my daughter were school shoes which she loved straight away as they were so comfortable. Only replaced because she grew out of them! I ha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Purchased a pair of mary seacole boots for my daughter for the new school year. Arrived promptly and was abit skeptical once removed from the box. Tried them on and she loved them. No moaning, n... Ver mais
A empresa respondeu
Daughter's school shoes started coming apart after just 3 days of wearing, she's a creative type, would rather sit and draw than tear round the playground. The shoes have also caused a blister where... Ver mais
A empresa respondeu
I’ve bought and returned shoes at different times and had great communication and help from the BGreater team. Shoes are well made and comfy.
Detalhes da empresa
Escrito pela empresa
We believe that barefoot shoes are better for everyone – that’s why we want to get kids off on the right foot and start their barefoot journey as soon as possible. We make what’s known as ‘barefoot’ shoes, which provide a more natural fit and a thinner, more flexible sole so that feet can move and develop as they were meant to. Unlike others, our shoes aren’t just a mini-version of an adult range. We’ve designed our shoes especially for kids, thinking about everything from fun colours to making it easier for kids to put their own shoes on. We only sell our shoes online. Without the overheads of a high street shop, we’re able to bring the cost of barefoot shoes down while keeping the quality high, with great customer service, too.
Informações de contato
1-2 The Runnings, GL51 9QY, CHELTENHAM, Reino Unido
- customerservices@bgreatershoes.com
- bgreatershoes.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Flexible and comfortable shoes
Bought two pairs of shoes for school, one for everyday and one for PE. Both brilliant, extremely flexible sole, and comfortable all around. Will be buying again, thank you.
Awful
Awful. Avoid.
We followed the sizing instructions and still received shoes that gave my 3 year old daughter blisters. The only shoes that have ever done this to either of my children’s feet, so I’m appalled.
The customer service since has been awful. I’ve been in coms with Bgreater for over a month now and they can’t seem to give me any answers or support. They have been ever so slow at replying, and leave messages unanswered.
These are incredibly overpriced shoes. Don’t follow their size guide, it’s rubbish. And their customer service stinks.
Such awful communication
Such awful communication. No sign of a refund after 15 days and several unanswered messages. In the mean time I found an identical shoe on Amazon for £12 cheaper. These guys don’t know what they are doing. The marketing was good, the product might be, I never found out as my delivery was messed up but customer service is absolutely crap. Amateurs. Will not recommend or try again.
Second year of school shoes from Bgreater
My son is on his second year of school shoes from Bgreatershoes - they're fantastic! His feet are too wide for Clarks so it was a relief to find well made and fitting shoes for him from Bgreater. Last year's shoes lasted all year with just a wipe clean and I'm sure this year's will too.
5* Company
Amazing shoes, the difference in comfort levels between the school shoes and other competitors has far exceeded my expectations. The communication from the company has been amazing. Both orders arrived within the timeframe stated. I will definitely be a returning customer.
Lovely shoes
Lovely shoes. My new reception starter is super happy with his school shoes and PE shoes.
Thanks
Ordered my son's school shoes from…
Ordered my son's school shoes from here. So far so good, he loves them and they are quite easy to slip on. They look so smart too. Wish they made adults!! Handy size guide on the shoe box for future ordering.
Excellent quality barefoot shoes
Excellent quality barefoot shoes. My daughter has loved her bright red pair. Wear very well and we really like that you can buy new insoles so they can be used again for younger siblings. Great range of barefoot friendly school shoes too.
I received my grandson school shoes…
I received my grandson school shoes today and I can't praise the shoes enough they fit perfectly and my autistic grandson has said I like these very much we normally get negative comments this hurts that hurts he has sent a video with them on showed me how they bend very pleased with how happy this has made my boy I just hope you make bigger sizes for nxt year when I will need a size 3 I hope Ur business goes from strength to strength l lock
Great designs topped with amazing customer service
Shoes haven’t been off my 6 year olds feet all morning - first pair of shoes i feel fit great without squashing her toes AND that she loves the design of.
Excellent customer service, royal mail lost the order and when I emailed to check in, replied same day, got the shoes reposted day after - very efficient, polite and friendly. We’ll be back (no doubt in 2 weeks when her feet grow!).
Not as expected
The shoes are very narrow in my opinion. I used the measuring details on the website and yet they were too tight. The shoes didn’t seem that great quality when they arrived. I expected more for the price.
Having to pay £2 re stock fee plus losing postage costs means I’ve lost £6, I think it’s unfair of a company which is online orders, you should be able to at least return for free. Customer lost here I won’t be returning
Absolutely the best shoes I have even…
Absolutely the best shoes I have even bought for my child.
Great school shoes are so important and yet so challenging to find. This brand is:
flexible, supportive of toe dexterity, spacious (space for insoles if needed), good quality material which allows the foot to breathe. I recommend this as a parent wholeheartedly!
Cannot fault them
My toddler is on his second pair of the Alden teddy bear trainers after outgrowing the first. He absolutely loves them, and I love that his feet have a chance to grow normally without being squashed into ‘normal’ shoes that are always so narrow. They arrived within days of ordering, no issues. The ones he outgrew are still in great condition considering what he put them through!
Not worth it
I used their measurements to choose the size for my boy's first shoes, but they are too small. Now, I need to pay £2 to return them and another £4 for delivery on the correct size. This means I will lose £10 on delivery and return fees altogether, just to buy one pair of shoes.
A total of £40 for a pair of textile shoes, including delivery, is not worth it. The sole is also very hard for a 'barefoot' shoe; I can hardly bend it at all. I don’t think I will buy from them again.
The best kids shoes
We have had various shoes from bgreater now and I couldn't recommend them more highly. My son's school shoes were still near perfect when he outgrew even with the generous sizing. The trainers also last well and come in lovely colours, the kids certainly Approve of them. I have even bought myself a pair of their lace up ones and they are so comfortable.
Their customer service is also wonderful, I've always had a timely response to any queries.
Disappointing advertising and awful customer service
We ordered shoes from BGreater because my partner researched comfortable school shoes and liked the look of this independent store.
On the website, there are multiple advertisements about receiving a free shoe measurer with every order. Fine I thought, it didn't influence my decision to order from them but I'll take it. Upon getting to payment, the free gift is out of stock. I do not like this business practice, it stinks of deceitful promotion to get you to the basket part of the transaction.
After my purchase, I then received an email promoting the free foot measurer even though they know it's out of stock, and then a "send us feedback" email which I replied to explaining my concerns about their advertising practices to which they said I could have a free foot measurer when they're back in stock.
Not the point I was making, so they basically ignored my feedback and carried on advertising the free foot measurer even though it's out of stock.
Then, they sent me the wrong order. I received the name and address of the actual person that ordered the trainers that were sent to me in the receipt- thankfully card details were not on there. I then called their customer service line and got a message saying they had PURPOSELY closed it due to the high demand of the return to school season.
I mean, who reduces their customer service offer when they get more customers? I emailed with photo evidence and the reply I got was "please can you send photo evidence", so clearly that wasn't read. In the end, my partner found the phone number of a manager on Facebook and called them. They sent out our actual order straight away and we received them the next day.
It shouldn't be like this. Smaller companies who boast about their independent status should be much more customer focused than the chains.
You need to Be Greater.
Bought my son a pair of these shoes for…
Bought my son a pair of these shoes for school. Iain was so helpful, warm and friendly as was his wife who I communicated with on Instagram. They have such passion and attention to detail with their shoes. Iain was upfront, honest and knowledgable. The quality of the shoes are amazing, and all for £25 cheaper than a pair from other larger brands that don’t last, aren’t shaped properly and haven’t been so thoughtfully made.
So impressed with shoes
So impressed with shoes. I've been seeing ads for them for ages on my social media and finally decided to go for it as my son needed a new size.
My son has autism and shoe buying can be stressful for us. First I ordered the measurer. I was pleased this was actually accurate. I've previously ordered a measurer from a high street shoe shop but found it pointless as it didn't measurer actually.
So impressed with the shoes. My son immediately loved wearing them which is so so rare for us!! The shoes look and feel great. I love they have a smiley face inside which show my son which foot to put each shoe on.
I'm beyond pleased with these.
So impressed with BGreater shoes… My…
So impressed with BGreater shoes… My daughter has had her school shoes for the whole year now, and they still look great! I’ll be ordering the next size up ready for this September for her. Her first pair of school shoes from a different but pricey brand didn’t last a few weeks without scuffs and then a few months later the sole went. This year we’ve been so impressed: BGreater has shown to be far superior with a great durability, design, and that all important wide fit to allow little feet to grow naturally. Highly recommend!!
Amazing shoes and service
Amazing shoes ! We find it so hard to find comfortable shoes for our girls one has narrow feet the other two have wide feet and these shoes fit them all comfortably !! The shoes bend with them so no rubbing our girls love them !! The best bit is the smiley face inside them that helps little ones know which shoe goes on which foot our 5 year old always gets her shoes on the wrong feet well not anymore !! I do wish the bigger sizes had the smiley face our little girl has special needs and has the bigger size which don’t have them in and this would really help her too !
Now waiting for the school shoe release the girls have already picked out which ones they want !
Massive thank you to the team who were amazing with their sizing advice via email too lovely customer service :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








