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Bidding Is Open | Online Auction & Service Solutions Avaliações 

15
•
O TrustScore é 3 de um total de 5

3,2

Leilões online
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Detalhes da empresa

  1. Leilões online
  2. Casa de Leilões
  3. Consultoria em negócios e TI
  4. Loja de Consignação
  5. Liquidação de Bens
  6. Liquidante

Escrito pela empresa

Bidding Is Open is a licensed, full-service auction company specializing in business liquidations, large collections, equipment, inventory, commercial assets, and specialty consignments. We handle everything from start to finish—including free evaluations, auction strategy, asset organization, cataloging, photography, marketing, promotion, live event production, bidder support, payments, pickup, in-house shipping, and final closeout. Our online auctions and live webcast events bring back the excitement of a traditional auction while allowing people nationwide to participate. With livestreamed audio and video, multiple camera angles, and a real auctioneer calling bids for online and in-person audiences, we create an engaging experience with greater reach. We combine years of hands-on auction experience with modern technology and responsible AI-powered solutions to streamline operations, improve marketing, expand bidder participation, and build auction systems designed around real industry challenges. Our clients gain an experienced partner who already understands the process—without having to learn complicated auction technology or rely on someone who has never personally managed an auction. Bidding Is Open is a hardworking, founder-led family business committed to properly representing every asset, serving buyers and sellers honestly, and giving each auction the preparation, reach, and professional execution it needs to succeed. Darrien Eouse FL AU#4535

Free Auction Evaluation

Escrito pela empresa

Know what you have, understand your options, and get an honest answer—without pressure or obligation
Closing a business, clearing a facility, handling an estate, or selling a large collection can leave you looking at a building full of assets and wondering where to start. That is exactly what our free auction evaluation is for. Send us a few photos, an inventory list if you have one, the location, your preferred timeline, and what you need accomplished. We will review the opportunity and explain the practical next steps in plain language. We can discuss: * Whether an auction is the right way to sell the assets * The likely buyer audience and best auction format * Cataloging, photography, marketing, and promotion * Online bidding, live webcast, or in-person options * Payment, removal, pickup, freight, and shipping needs * The work, timing, and responsibilities involved There is no charge and no obligation for the initial evaluation. We will not invent an inflated number just to win your business. If we believe another selling method would serve you better, we will tell you honestly. The evaluation is an initial estimate of the opportunity and workload—not a formal appraisal or a guarantee of a particular selling price.

Start-to-Finish We Promise To Handle Everything

We build and run the auction so you do not have to become an auction company overnight.

We build and run the auction so you do not have to become an auction company overnight.
A properly run auction involves much more than posting pictures and waiting for bids. Assets must be organized, identified, photographed, cataloged, advertised, presented to the right buyers, sold, paid for, removed, shipped, and reported correctly. Bidding Is Open can manage that entire process through one experienced partner. Depending on the project, we handle: * Auction strategy and preparation * Asset organization and cataloging * Photography, video, and accurate descriptions * Marketing to our established bidder base * Online bidding and live webcast production * Real-time audio, video, and auctioneer-led bidding * Bidder questions and customer support * Payment collection and invoice management * Pickup, removal, freight, and in-house shipping * Seller reporting, settlement, and final closeout We use modern auction technology and responsible AI-assisted tools to organize information, improve marketing, reach more qualified bidders, and keep the process moving. Experienced auction professionals still review the decisions that matter. Our systems were built around problems we have encountered while actually running auctions—not around theories about how an auction should work. You do not have to learn complicated software or coordinate several unrelated vendors. You receive a clear plan, one knowledgeable point of contact, and an agreed scope in writing before work begins.

Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(15)

14 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

They quickly take your money and then do nothing

They quickly take your money and then do absolutely nothing to ship your item. They send you a email asking if you want to p/u your item or have it shipped and then ignore you. After about 10 days they have a A.I. bot send you a text asking how you want to get your item. Then it apologies for their lack of customer service and blames it on them being a “small business that’s doing their best”. They won’t answer emails and calling the listed phone # is a waste of your time.

7 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience

Very easy biding. Shipped fast after the auction was closed. Have been very respectful and responsive when they had a hiccup in their system. It has been a great experience. I give them A++++
I will definitely be back for the next action of porcelain & Neon Roadside Advertising and any other auction they have.

17 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Where’s My Clock?

Won a clock three weeks ago and entered my shipping information as instructed. Have received no updates on its status. Have received no response to my phone messages or email messages. Where’s my clock?

27 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Delivery

I am still trying to figure out how to get the auction I won. I have sent email and tried to contact you. know one has got back to me.

27 de agosto de 2026
Avaliado com 1 de um total de 5 estrelas

Top tier items ruined by zero responsiveness

While their work and descriptions are top-tier, their follow-through and responsiveness need major improvement! Won large number of clocks in auction on August 25th. At conclusion of auction they send out an email to click on a link to schedule pick up. Oops the link doesn't work. I am an out of town buyer. I have left countless voicemails and emails with absolutely no response. What happen to customer service? They were paid promptly at end of auction- so I guess there is no need to go out of there way to respond. So sad... HIBID IS INVOLVED AND I WILL MAKE SURE EVERYONE KNOWS WHAT A HORRIBLE EXPERIENCE.

27 de agosto de 2026
Avaliado com 4 de um total de 5 estrelas

Exciting

It was very informative and to treat to bid with you. Thank you I was very pleased

24 de agosto de 2026
Avaliado com 2 de um total de 5 estrelas

Poor customer service all around

They repeatedly sold the same items in successive auctions causing confusion and frustration among bidders. They have not shipped my items after more than 10 days. They have not contacted me about shipping. They have not answered a single email after repeated queries.

27 de agosto de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Hi there, I apologize for the confusion and completely understand your frustration.

Your order was packed, shipped, and tracking was provided via email last week. Please check your spam folder if you didn’t receive it.

Due to a mistake on our end, you were never charged for the cost of shipping and the tracking sat dormant.

Once it was brought to my attention, I identified the issue and paid for all the shipping charges personally.

The package is on its way through and we covered the cost of shipping to apologize for the confusion. You will not be charged for shipping.

We emailed all the customers the other day explaining the situation and apologizing for any Inconvenience but they could expect tracking updates shortly.

Your order has shipped, it’s with USPS and you should receive it shortly! Thanks again for participating and I hope you enjoy your winnings. I want to personally apologize for the technical difficulties and unsatisfactory communication regarding your order.

We will do better.

Avaliado com 5 de um total de 5 estrelas

I am very impressed with the…

I am very impressed with the professionalism of Bidding is Open. I visited their location and was surprised to see all of their wonderful sale items. I will be definitely watching the auctions and buying more items from them. It was great getting to know them 😄😄

3 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took the money and ran.

I've been charged for my items and still received no communication as to how they will be shipped, how I will pay for shipping, when they might be shipped, etc, and this is after reaching out to the seller twice in the week since the auction closed. This could still work out and be a satisfactory transaction but a the moment I am very dissatisfied. This is my first experience with this kind of auction and it's not been good.

UPDATE - the seller responded to this review with some reassurance that preparation for shipment is in progress. The response is appreciated. I will update this feedback as things progress.

UPDATE - 10 days later and still no further update or response for this seller. 1 star is too many.

24 de agosto de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Tom, you’re right to be frustrated, especially after contacting us twice without receiving a clear update. We sincerely apologize.

Your items are secure and your order has not been forgotten. Auction shipping is calculated separately after each order is professionally packed so we can determine its exact size, weight, and actual shipping cost. This auction included more than 200 lots, most requiring shipment, and packing and quoting have taken longer than expected. We should have communicated that timeline much sooner.

We will contact you directly with the status of your order and the next steps for approving and paying the shipping charge. Tracking will be provided as soon as it ships. We appreciate you bidding with us for the first time, and we intend to earn back your confidence by completing this transaction properly.

Avaliado com 5 de um total de 5 estrelas

It was easy

It was easy. Great experience.

27 de agosto de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Thank you so much Heather for participating in our auction! I’m so glad to hear everything went smoothly for you and it was amazing to meet you this afternoon when you picked up!

Thanks again and we look forward to many more auctions together in the future!

Avaliado com 1 de um total de 5 estrelas

Tried to bid

Tried to bid , on two auctions both times , auction ended no invoice. , called multiple times , emailed multiple times no response , called hibid support “we only run the platform “ and they suggest to call auctioneer. Waste of time .

27 de agosto de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Hi there, thank you for reaching out with your concern. I apologize for the confusion, we did experience technical difficulties and the auction had to restart with no bids saved. It was not the best choice but genuinely our only option.

I apologize if that was not explained properly. We recently switched software and will do everything we can to ensure it never happens again.

It does appear you won an item in the new auction which ended last week and requested it be shipped. It’s currently being packed for shipment.

Due to the confusion, I would be happy to offer you a full refund for your invoice or cover the shipping fees for you.

Our only goal is to ensure our customers are satisfied and happy with their auction experience. Please let us know however you prefer to proceed.

Thank you,

Bidding Is Open Team

Avaliado com 4 de um total de 5 estrelas

Updated Communication Response

This is a updated response to the quick response I just received from Bidding is Open. I updated the stars from 2 to 4 since all I was after was a status report, which I just received. The response was truthful with no "excuses" which was appreciated. I also really appreciate the offer to refund the cost of the clock or pay for shipping and normally I would accept one of the other but in this case there was no harm done and no hardship experienced so all is good. The only thig I had not seen before was a change in the ending date but hey, I survived :) Thank you for checking on this and providing a status update.

26 de agosto de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Hi there, thank you for sharing your concerns. I apologize for the confusion surrounding the auction closing date. The change should have been communicated more clearly, and your emails from August 27 and August 29 should not have gone unanswered.

We recently switched software and experienced technical difficulties. Even so, it is our responsibility to ensure you have a smooth auction experience and receive clear, timely communication.

We appreciate you letting us know about the issue with the link in the shipping email and will address it immediately. Despite the issue with the link, your shipping selection was recorded and your order was placed in our shipment queue. We located your order from last week’s auction, and it is currently in our shipping department being packed for shipment.

Given the confusion and lack of communication, I would be happy to offer you either a full refund for your invoice or have Bidding Is Open cover the cost of shipping for you.

Our only goal is to ensure our customers are satisfied and happy with their auction experience. Please let us know however you prefer to proceed.

Thank you,

Bidding Is Open Team

Avaliado com 5 de um total de 5 estrelas

Very easy to bid

Very easy to bid , process payment and shipping. Communications through the whole process

25 de junho de 2026
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Resposta da Bidding Is Open | Online Auction & Service Solutions

Thank you for your review! I’m so happy to hear the new process as provided an enhance experience and improved overall communication and delivery timeframes. We’re always looking to improve the customer experience and would love to hear any feedback as we continue to offer new functionality and better service!

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