Big Cartel Avaliações 88

Any company that hides their address and phone can't have good customer service. I'm sorry. Filed under not trustworthy. I was thinking about setting up a store, but not without a way to contact someone. Stay away.

They raised their prices and guess they don’t care about people who always supported them and paid for a store even with no sales ever. Asked about a discount coupon and they said they don’t do that. Tired of trying to stay with a company that does not care about the seller. Raised their lowest from $9.99 to $15.99. Crazy!

Fijne website om je eigen webshop mee op te kunnen zetten. Erg simpel en snel te creëren en ik ben blij dat het ook mogelijk is om een gratis pakket te nemen.

Het enige nadeel is dat ze geen IDEAL of Nederlandse bankrekeningen als betaalmiddel voor klanten ondersteunen.

I believe a lot of the negative reviews here are with the businesses using the Big Cartel platorm, rather than Big Cartel itself.

I'm a photographer who was looking for an online store to sell my prints. I looked at a few options such as Squarespace and Shopify, but this one suited me best.

Its relatively simple to set up and the ability to import your Etsy store items into the shop is great. That saved a LOT of time. The only issue I had was pointing a domain to the store, but Big Cartel's support was very good at sorting that out.

I would say that improvements could be made to the design of dashboard and the store designer, plus the templates you are given to work with are a bit basic in functionality and design. More control over SEO would be good too, but so far I'm happy with everything.

It works well for starters as it can help you build a simple platform however you have to pay for support and specific features I kept the website for a year then out of the blue the package I had went from 19.99 to 30.00. I know the economy is in a need right now but geeeeesh a $10 increase. This was a bit drastic for what they offer. Limited payment options as well. Much more better options available

FRAUD. NEVER RECEIVED ORDER

I would highly recommend using Big Cartel, it's very easy to use , lots of different themes to use as your website, affordable and the customer service is excellent.

This ecommerce platform is good for small businesses. If you're just starting out then I would recommend, very straight forward, easy to use and affordable. One thing I would say is that there needs to be more options in terms of designs. It's a bit limited but once you change colours, layout and fonts you're good

Had a beautiful meal, the meat and salad freshly cooked, beautifully presented, tasty, I would definitely eat from here again. Excellent

Pessima piattaforma su cui fare il proprio sito di vendite online.

State molto attenti, mi hanno cancellato il sito versione free senza il mio permesso e approvazione, da qualche tempo era solo in versione base senza prodotti aggiuntivi oltre ai 5 permessi in versione free ma questo non era un permesso ad essere cancellato!!!

This platform is a joke for artist that sell out quickly. I’ve been a poster collector for a decade and I’ve always had nothing but issues with this site. If you are an artist and you take your web store seriously I would switch immediately. Yesterday I was charged for my purchase and my order was not confirmed. This happened to me quite. Few times in my ten years of collecting posters. Go with something better. As an upset customer. Please switch… for the fans.

Great survice free platiform and they have alot options on the free one

As a libertarian, I am all about personal freedoms. But when it comes to business, nobody should know what the people inside the company support in their personal lives. If you're publicly supporting political agendas and posting your professional position with it, bringing the reputation of the business with it, I can't support your business. Sorry, but you just lost a customer.

This is what I got back after inquiry of my order
Don't buy anything it is a scam.
Package lost in transit sorry we will refund 30% great result, Not good enough.

Purchased a Ludo doll from WolfTummy.
WolfTummy refused to send, refused to refund and blocked me on social media.
BigCartel refuse to get involved.

From reading the reviews on Trust Pilot regarding Big Cartel it's obvious some poor reviews are about private sellers on a website with "...bigcartel.com" at the end of their url, not about Big Cartel itself. I love using Big Cartel. I've been with them for years. I pay $9.99 a month and did buy my own domain name for my online store which is a must if you're going to be an online retailer and want people to take you seriously. So I don't have the "[store name].bigcartel.com" on my url. It's just [storename].com for my url. I do have the "powered by bigcartel" text at the bottom. I don't see any problem with that. Customer service for Big Cartel is very responsive.

They do collect and remit sales tax on all orders in the United States. Some states may have issues with that but California is a state that works with them. I live in California. I had an issue with California because I had a seller's permit and also Big Cartel was remitting sales tax to California for all orders in my store. California contacted me and said I had failed to file my sales tax paper work and pay sales tax. I went back and forth with California and told them several times even though I have a valid seller's permit Big Cartel is remitting the sales tax from my store to California. Eventually a representative from the state of California got on the phone with me and explained to me they did find the info Big Cartel was submitting about my store to California but the problem was that is separate from my own personal seller's permit I have with California. California told me if I'm going to only use Big Cartel's services then I should cancel my personal seller's permit because I don't need one if I'm just using Big Cartel and relying on their services to remit sales tax for me. After that I canceled my personal seller's permit in California as I'm not selling in a physical location in California; I'm only using Big Cartel. If I was also selling my products outside of a website powered by Big Cartel then I would need a California seller's permit.

From my experience Big Cartel is the best way to sell online. They have easy to follow instructions for integrating your domain name into their storefront and then your soter website is [storename].com. They remit sales tax for you in most States in the USA, that saves a lot of time, and they have never tried to upsell me with pointless addons. I used Shopify before and that was way more expensive. I got spammed by shopify to upgrade and buy their stuff all the time. Shopify also billed me a percentage of every sale. And I had to do my own sales tax. With Big Cartel I pay a small monthly fee and that's it. They handle sales tax for me. I use Stripe for collecting customer payments. I do have a contact page on my store and when customers send me a message it comes to my email.

In summary Big Cartel works and is simple without any gimmicks.

I opened my shop on Big Carel in the Fall of 2021 and everything has worked smoothly since. I appreciate it's just one price a month and that they remit taxes to states. I have my store integrated w/ my personal website and I appreciate all the tools. There's also effortless integration with PIRATE SHIP for shipping. I don't know what the bad reviews are about, but as an artist with a small sales side business, I didn't want a store to take over my life and this was the best option

I order two pair of shoes in August for 214 dollars haven’t receive my shoes yet n they won’t give me refund