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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I use Big Parking regularly for football matches. The price is competitive and will remain the same for the 25/26 season too. It's easy to book and as its automatic number plate recognition you can re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful. Lionel Primary School Parking. Have just read some reviews reg... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Used their service to park at a school playing grounds near Villa Park for the recent GnR concert. Poorly organised and took us over an hour to depart at the end because no staff member was directing... Ver mais

Avaliado com 2 de um total de 5 estrelas

Booking was easy enough, however, the night before our concert, they change the location of our car park not once but twice! The second change resulted us having to park 40 minutes walk away fr... Ver mais

Detalhes da empresa

  1. Estacionamento público
  2. Organização de Eventos e Cerimonial
  3. Garagem de estacionamento

Escrito pela empresa

BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 4% das avaliações negativas

Normalmente responde dentro de 2 semanas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Whenever I call to booking my parking

Whenever I call to booking my parking, for the Brentford home game, I always find the people I talk to polite, professional and helpful.
Lionel Primary School Parking. Have just read some reviews regarding this ideal parking spot. The comments are complete rubbish, yes there are a few spots that are tight to pass through but are passable, I do drive a biggish vehicle. Have parked here for 3 years along with many other people l have seen no issues from anyone parking. Yes when one leaves there is a fair amount of traffic always a very busy area leading to the Chiswick RAB and the M4. Cost of parking here is in my opinion very reasonable considering the location, which is very convenient for Brentford FC home ground and Kew Bridge

31 de julho de 2024
logotipo da BigParking

Resposta da BigParking

Thank you, Phillip! Have a great season!

Avaliado com 1 de um total de 5 estrelas

Lionel Rd School parking not recommended

Parked at Lionel Primary School yesterday evening for Kew the Music concert and would just like to warn people that the access to Lionel Rd and access to the parking area at the back of the school is unbelievably narrow. There are posts either side of the road entrance to restrict the access into Lionel Rd which give roughly a few inches either side of a normal car width it is extremely tight! We had a queue of people who helped each other through the posts by guiding each car through to avoid scraping their cars. Likewise the access between school buildings to get to parking area very very narrow. Sadly as a result could not recommend this car park and also we found out much cheaper alternatives are available closer to Kew

11 de julho de 2024
Avaliação não solicitada
logotipo da BigParking

Resposta da BigParking

I'm sorry you didn't have a good experience parking with us. We are actually contracted to use this location for the Official Brentford Football Club Match day Parking and have never had this feedback from any of our thousands of visitors.

I just want to clarify, Did you drive in and then drive out again?

I'm glad you found parking you felt was more accessible in the end.

Avaliado com 1 de um total de 5 estrelas

Complete shambles!

As Sharon’s review above, I also parked here for the Foo Fighters concert and found it to be completely unorganised after the event. We arrived early so had no issue getting in and parking up. The issue came when it was time to leave. We got in our car at 10:45pm and didn’t leave the car park until midnight. We sat in the queue barely moving whilst the stewards cleared out all the cars from the other side, seemingly ignoring all the vehicles in our queue. Cars were forcing their way in from the sides and there were no stewards managing this at all. I was expecting to see marshalls directing traffic to allow an even movement of cars but that wasn’t the case at all. I’ve never seen such aggressive driving as I witnessed last night by some people which I assume is born out of frustration at not being able to go anywhere as all the marshalls were at the entrance and none further down directing the traffic. I’ve never seen such a shambles in my life. Yes, you may have cleared all the vehicles in 90 minutes but there was no organisation to it at all and that’s the issue. Obviously, you don’t care that myself or Sharon won’t use your services again, you’ve made it quite clear in the nature of your response but at least people can use this information when they consider where to park in future. I should have gone with my first instinct and parked in town and then got the train or shuttle bus in. I spent longer sat in traffic in your car park than it took for me to drive home!

27 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Parked at Holford Drive for the Foo…

Parked at Holford Drive for the Foo Fighters gig on 27/06/24. The roads to the site were grid locked and it took a very long time to get in. I could deal with that as I was excited for the gig. Coming out it was the most un-organised mess. Plenty of stewards just stood doing nothing. We spent over 1 hour not moving which wasn't great as we have a 2.5 hour drive home. Would NOT use again

27 de junho de 2024
Avaliação não solicitada
logotipo da BigParking

Resposta da BigParking

Hi Sharon,

Thanks for providing more information about your booking.

The delay entering the car park was due to the large amount of traffic on the network resulting from a Motorway Junction Closure

At the site you parked at, we had 1,240 vehicles which we managed to clear in 90 minutes - despite delays on the road network outside.

With a large amount of pedestrians in the road and in the car park we had to do this in the safest possible way.

Our staff are positioned stragically to monitor vehicle movements for pedestrian safety and respond to any incidents quickly. I can understand how this professional alertness could be seen as 'standing around doing nothing' but I can assure you it isn't the case.

I'm sorry you won't be parking with us again but hope you enjoyed the concert.

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