Bill4time Avaliações 

Bill4Time makes canceling their product EXTREMELY difficult, almost to a point of absurdity. First of all, there is no way to cancel within the software itself – they require you to reach out to customer service to cancel. Second, that customer service isn't a real-time chat or some other modern version of customer service... the only option for contacting customer service is via an email address, which often takes days to respond. Third, they won't actually cancel your account for a full week after you inform them that you want to cancel – a gotcha buried in their terms of service. Finally, if they charge you during that week-long delay and you demand a refund (as happened to me), they will only provide said refund via a physical check. The entire experience feels like something out of the 1990s. Compare that to most software companies in 2026, who offer simple cancellation directly from the Account or Billing tab inside their product, and who often prorate charges when cancellations occur mid-month. This company clearly cares more about trapping customers than it does about providing high quality service. Given that there are plenty of other providers who offer similar software, I strongly recommend avoiding Bill4Time.

Every company in the world should operate like this one!! The product is quite good and the customer service is beyond anything I have experienced anywhere!!! I have called them numerous times and almost always someone has answered right away. Only once I had to leave a message and someone called me back within 10 minutes. The customer service reps are extremely patient, knowledgeable and kind. I could rave about them all day!!!! I am so very happy that I found this company!!!!

Great time and billing solution for law firms. My staff finds it pretty easy-to-use, and the reporting capabilities are second to none in my opinion.

Have found the online articles and support team to be really useful if there is anything in the software that I want to learn or figure out.

Customer service is non-existence. No one returns calls. Answers are not relevant which leads to repeating yourself. Software is terrible. The APP has not been updated and you can't use with the newest android. Stay away from this company.

Incredible that an invoicing software does not allow "recurring invoices" and auto-pay. What are you thinking? That's got to be some kind of joke.

We changed plan mid-month and were billed twice for adding the same user, even though Bill4 Time does not disclose anywhere on its website that it refuses to pro-rate bills. So, beware that if you need to add a user and also need to change plans, you will be billed twice for that same user. The Company's support representative (which appears to be a single person) does not seem to grasp why this is inappropriate. We requested a refund of this double billing charge, and they refused to honor it.

Also, we are being billed $30 per month for being existing customers, and their website states that the same service is offered for $25/month for new customers.

Before transitioning away from a large firm into my solo law practice, I asked other attorneys for advice on the challenges ahead. Most of them told me that their biggest headache was keeping up with billing without a billing department and a secretary to chase billables to be entered. I acted carefully and read a number of reviews from the ABA and other legal sites before choosing Bill4Time. The iPad application makes all the difference in saving me time and making sure I capture my hours. Yesterday I had a long day in court followed by a drink with colleagues. If I hadn't logged my hours in via iPad during breaks in the proceedings, I'd have missed much of the detail.

My motto is: "Be brief, be bright, be gone." Bill4Time allows my team to work that way with our clients! We provide security services to a broad range of clients and our engineers are on the road non-stop. Bill4Time allows us to immediately and accurately track our time while in the field right on an iPhone. Since implementing this solution, our detailed record keeping has vastly improved. We no longer have a problem with "missing" time entries because time is entered at the time of service while still at the client's location. In addition, we accurately capture expenses at the time of the expense, and send out our invoices by e-mail with just a few clicks. Bill4Time has immediately paid for itself many times over! It is simple to use (be brief), intuitive (be bright), and gets the job done quickly (be gone)!