It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it.... Ver mais
A empresa respondeu
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
A empresa respondeu
Detalhes da empresa
- Serviço de Criptomoeda
- Serviços Financeiros Alternativos
- Agência de câmbio
- Serviço financeiro não-bancário
- Serviço de pagamento
Escrito pela empresa
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
Informações de contato
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canadá
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
Infirmação importante
4,5
Excelente
148 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to use
Easy to use. Detailed transaction reports. The only negative is if you have to contact support, it's not quick to get a response most times. Not quick, but helpful.
25 de julho de 2026
It’s just that easy
It’s a simple well thought out interface. I’ve had to use customer service once in an early early version of the platform. Issues were solved in a few minutes with a quick phone call. Since then every transaction has been seamless. I’d highly recommend BTCWell. Cheers to Adam & his knowledgable team!
17 de julho de 2026
I love your company's product, philosophy and ethos.
I love the people who work at Bitcoin Well. I love your company's product, philosophy and ethos. It matches my values. I want to see you guys succeed. But please, for the love of God, create a better UI. Come on!!!!!
15 de julho de 2026
Wonderful user experience and customer…
Wonderful user experience and customer service
13 de julho de 2026
Resposta da Bitcoin Well
Hey Nicholas, thanks for taking the time to review. Happy Stacking!
easy of use
easy of use, low fees and automatic scheduled buys to a self custody wallet are all amazing features
19 de julho de 2026
Great service and customer support
Great service and customer support. I've only had one transaction (out of 100+) that went sideways and the support team had it resolved within hours.
20 de julho de 2026
Resposta da Bitcoin Well
Thanks for your patronage Jarret. Happy Stacking!
The best in the business
The best in the business. I won't use any other exchange.
18 de julho de 2026
Resposta da Bitcoin Well
Appreciate the kind words, Morgan! We’re definitely a little different — direct to self-custody is the name of the game. 🚀
Fast and easy....
8 de julho de 2026
Best place to buy bitcoin!
They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it. I don't buy my bitcoin anywhere else!
8 de julho de 2026
Resposta da Bitcoin Well
Hey Joshua, thanks for the feedback! Happy Stacking!
The customer service is excellent and…
The customer service is excellent and very helpful.
14 de julho de 2026
Resposta da Bitcoin Well
Hey Casie, we appreciate your feedback, and the kind words.
helped me pay bills
helped me pay bills, stack sats, and think less about the powers that be ruining everything
12 de julho de 2026
Resposta da Bitcoin Well
Hey btcproxy,
Happy to have you onboard with us. As we navigate this gong show, keep stacking, stay informed, and stay sovereign.
We’re glad to have you as part of the Bitcoin Well community.
Feel free to reach out if you have any further questions.
Best exchange going
Best exchange going, have been dealing with them since the beginning of my Bitcoin Rollercoaster ride, strait to wallet never an issue
4 de julho de 2026
Resposta da Bitcoin Well
Hey Mark,
Self-custody is the key. Keep control of your bitcoin, secure your seed phrase, and stay sovereign.
Feel free to reach out if you have any further questions.
Drew ✌️
Trade was done in short order
9 de julho de 2026
5 star team...would give them 10
5 star team...would give them 10
Knowlegeable
Industry leaders
New services and tech development (swaps, deposits, bill payment)
Faith ;)
9 de julho de 2026
Resposta da Bitcoin Well
Hey William,
Much appreciated, and thank you for the positive feedback. It means a lot to hear that you’ve had a good experience with us.
Stay sovereign, keep the faith, and keep stacking.
Feel free to reach out if you have any further questions.
the best way to buy btc
The most simple way to buy Bitcoin direct to your cold storage. Always smooth.
13 de junho de 2026
Resposta da Bitcoin Well
Hey Ryan,
Nothing stops this freedom train. Keep stacking, stay sovereign, and enjoy the ride.
Drew ✌️
Resposta da Bitcoin Well
Thanks for the feedback Kevin, keep stacking!
Resposta da Bitcoin Well
Happy to have you onboard the freedom money train. Happy Stacking!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.