Bitesy Avaliações 

127
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Scam How do I report this scam company so that they stop operating and reaping people off their hard earned money? This is totally inconsiderate, inhuman, criminal to take £216 and £15 from my acc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Professor de Inglês

Sobre Bitesy

Escrito pela empresa

Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.

Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.


Inside Bitesy

Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations.

bitesy app

Personalised Lessons

Lessons adapt to your level, helping you build confidence one conversation at a time.

AI Conversations

Turn practice into real conversations with an AI coach available whenever you need it.

Track Your Progress

Keep motivated by seeing your progress and celebrating every step forward.

start learning today

Things You Should Know

A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support.

Clear Subscription Terms

We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase.

Easy cancellation

If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account.

24/7 support

Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time.

Subscription Terms Illustration


FAQ

Why do I need to complete the quiz?

The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app.

How do I access the app after signing up?

After signing up and completing the initial steps, you can save the app directly to your phone’s home screen through your mobile browser for quicker access anytime.

If you need any help with setup or logging in, our support team is always happy to assist. Contact us


Stay Connected


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

127 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,3

Todas as avaliações

(127)

127 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I bought us 3 month i was bale to see…

I bought us 3 month i was bale to see the link uncle one day after that i am trying to login I don’t know how to login .

14 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Sonia,

I apologize for any confusion caused with the access process.

Please look through the e-mails that were sent to you - they contain all the information that you need. Or, you can get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Urgent action required

Hi,
I need a urgent response from your side [dhyancrl @gmail.com (just ignore the space between the mail id because I can't send mail through this review)] this is the mail id I have used with you . Can you please cancel the payment from you are trying to take payment continuously.

27 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hey there, Dhyan,

I can confirm that your subscription was canceled on the 28th of May!

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Reembolzo no existe la app

Me enlace desde instagram, respondi la evaluacion y pague, no encuentro la apps. Como solicito rembolso?

23 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there,

For app access, please look through your e-mail records with the email that you made your purchase with. All the necessary information is sent after you make your payment.

For further assistance, please get in touch with us at info@bitesy.org.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

This is a through and through scam…

This is a through and through scam company. I purchased a one time USD 29.99 lesson from them. Couldn't access the lessons online after 4 sessions. Their "app" is non-existent. All the links in their emails sent to me directs you to their purchase page. After being suspicious, I checked my paypal and there's a recurring payment to them. I did not subscribe to any monthly payment lessons. I removed them from my subscriptions. I also removed my credit card in paypal to make sure I don't get charged anything. Very frustrating to say the least.

21 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Ricky,

I'm sorry for the confusion caused, however, it sounds like you purchased with a different e-mail than the one that you're looking through.

If all you see are promotional emails from us but no purchase confirmation ones - this pretty much confirms that you used a different email than you think.

Also, I must note that we do note offer "one time plans". All of our plans are subscription based and this information is provided upfront.

For further assistance, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Fraud - Playing with human weakness

Hi,
I’m not able to quit. I wrote an email to info but no response and my card has been charged twice.
This is not acceptable at all.

11 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there,

I'm sorry for the frustration caused by this situation. Please make sure that you are contacting us at info@bitesy.org, or simply share your contact details with me here.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Scammers.

Scammers.
I'm not able unsubscribe it. They are directly debiting £70 pounds. Complete scam. I emailed them on the email provided but no response. Please be aware guys it's a scam

22 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there,

I'm sorry for the frustration caused by this situation. Firstly, please make sure that you are contacting us at info@bitesy.org.

Secondly, I've requested for you to share your contact details with me so I can find your case and assist you.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

This is a complete scam

This is a complete scam. I have unsubscribed three times, but the amount is still being deducted from my account every month without my permission. I request that you immediately refund my deducted amount and permanently unsubscribe me from this service.

21 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there,

If you have canceled your subscription with us, you should not receive any more charges.

I have to clarify, that if you pressed "Unsubscribe" at the bottom of our e-mails - please understand that this is in regards to e-mail marketing and not about your subscription (you are also informed about this when you press the button).

For further assistance, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Scammers

Scammers. Took money for full access without approval. Emailing them at info at bitesy.org multiple times for past few days no reply. Avoid, its a total scam.

19 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Hussain,

Please share your contact details so I can find your case and assist you with this.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Non mi permetto di annullare la…

Non mi permetto di annullare la sottoscrizione e continuano ad addebitare

Ho provato ad annullare con l app e non me lo fa fare ho scritto una mail e non è arrivata risposta ma mensilmente addebitano il costo

17 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Daniele,

We can assist you with cancellation - please get in touch with us at info@bitesy.org.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Une véritable arnaque !

Je me suis abonné à AI Tutor et c'est une véritable arnaque. Quand je veux annuler mon abonnement, leur application m'envoie une erreur 404 !

I have subscribe for AI Tutor and this is a real scam. When I want to cancell my subscription, there application send me 404 error !!!!!

Jai

8 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Soufiane,

I'm sorry for the technical issues - please get in touch with us at info@bitesy.org so we can assist you with cancellation.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Scam

Scam. Once subscribed you will never be able to quit
UPDATE: Finally I found an email where I could send the request for cancellation. They said my subscription is cancelled. We will see. The email is not published anywhere at the website or the app. You will never be able to find the subscription cancellation menu in the app. Everything is done for making cancellation very complicated. Is it because the developers do not know how to make this menu in the app? I doubt it. I live 1 star as before.

13 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Simon,

I'm sorry, however, this is not true. If you want to cancel your subscription, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Misleading Advertisement – No Refund

Do not subscribe to this app. Their advertisements are misleading. I subscribed on April 30 for the standard feature, and on May 1 I upgraded to AI Premium after seeing their promotion. However, I am very disappointed—the AI feature does not include the conversation function as advertised. It is not what they showed in their marketing.
I canceled my subscription on May 2 and have already sent two emails requesting a refund, but I have received no response at all.

2 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Zamrud,

I'm sorry for the confusion caused by this situation. Please make sure that you are attempting to reach us at info@bitesy.org.

I tried looking up any e-mails under your Trustpilot name and did not find anything.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

I subscribed this stupid thing only one…

I subscribed this stupid thing only one month and it has started taking money from my account after that. Please do not pay to these people they are fraud and there is no one to contact if you need help.

9 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Sano,

I apologize for any confusion caused, however, please note that we do not offer any "one time" plans or offers - our plans are subscription based.

For any further assistance with your subscription, please get in touch with us at info@bitesy.org

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

I have subscriped bitesy app one year…

I have subscriped bitesy app one year from april 2026. But last two days i cant able to login and during longin after entered the password ,it showed wrong token. Yesterday sent an email to bitesy and today sent reminder not yet received any feedback. I paid 90 USD if didnt solve the issue asked to repay but no word from bitesy.

6 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Velmurugan,

I'm very sorry about this situation. Please note that we have now fixed the apparent technical issue, and you should be able to login.

If not, please simply reset your password - this will work now!

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Misleading Features

I had a very disappointing experience with the Bitesy language app. After subscribing, I immediately realized that the app does not offer the AI live tutor feature that was implied/promoted.
I contacted support right away to request a refund. Initially, they agreed to refund 25%, then increased it to 50%, and eventually confirmed a full 100% refund. However, they asked me to wait 24 hours for an email confirmation.
Despite sending multiple follow-up emails, I have received no response since then and no refund has been processed.
This lack of transparency and poor customer support is extremely frustrating. I would advise others to be cautious before subscribing.

4 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there,

I apologize for the frustration caused by this situation. Please share your contact details so I can have a look at what exactly happened in your case.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Bitesy subscription

I subscribed to Bitesy for three months after seeing their Facebook ads, which suggested interaction with live people or AI. However, after subscribing, I realized the service only offers a set of standard questions and text corrections—essentially features that a regular search engine could provide. I have tried contacting them via email but received no response, and there is no phone number available.

29 de abril de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Sat,

For any assistance, please use the e-mail info@bitesy.org, our team will get back to you!

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Unable to login

Subscribed for a month to trial this on 1st May. The Web App worked for couple of days and now I’m not able to log in with same credentials and forget password doesn’t send anything to your email. Not sure what to do next as there is no contact details to contact them.

5 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Deepak,

I'm very sorry to hear about this technical issue. Please get in touch with us at info@bitesy.org and we will take a look for you.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

Can not login to the app and no solution provided

I purchased 3 month subscription of Betesy. At the moment I could not login to the app with the account I signed up. I tried to reset my passwor hopping to help out but I also dont receive password reset emails. I got in contact with Bitesy before 2 days telling my problem. They said that they will get back to me but nothing till then. I threw away my 30 dollar's for nothing, to those who are thinking to purchase subscription kwon that you will face with similar problems, If you don't want to waste your money, just dont do it.

I want to add addition. Bitesy replied that they are taking care about the problem , this is not true, nobody got in contact with mi, my problem is not resolved, I paid for 3 month subscription and now for a 5 day I can not access the lessons because I can not login with my credentials I also can not reset my password because reset password email is not sent. I started to think that this company is scam, I saw similar feedback here and also there may be several that we dont know. I suggest all to be careful and do not purchase subscription from Bitesy, it seems to be fake.

4 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Aliye,

I can assure you that our team is currently reviewing your case and attempting to fix the issue at hand! I apologize for the inconvenience faced due to this situation.

Best wishes,
Bitesy Team

Avaliado com 1 de um total de 5 estrelas

I started the plan on April 25th

I have paid for 1 month subscription and I received a message acknowledging my cancellation, however Bitesy blocked all the classes I have paid and not completed .
This company is a real Scam 😲
They never reply emails.

I started the plan on April 25th, everything was fine until today I realized all the lessons I have completed until May 3rd are now showing as uncompleted. I can't unlock the lessons scheduled for the next day, even if I already paid for the plan. Also, I haven't subscribed for AI , and this is now available in the app. How can I contact the provider. It's very disappointing I have to start all lessons again. How can I contact the provider?

4 de maio de 2026
Avaliação não solicitada
logotipo da Bitesy

Resposta da Bitesy

Hi there, Fabiana,

I'm sorry to hear about this! Please get in touch with us at info@bitesy.org and we will assist you ASAP.

Best wishes,
Bitesy Team

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