Retuned one item and they cannot find it even though I wrote the order reference number on the package and informed them. It’s the only company that “struggles” to identify return packages and proceed... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Ver mais
So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Ver mais
Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Ver mais
Detalhes da empresa
- Loja de Balcões
- Loja de Acessórios de Moda
- Loja de artigos para esportes ao ar livre
- Atacadista de acessórios esportivos
Escrito pela empresa
We are passionate about creating beautiful, original designs that are underpinned with functionality.
Informações de contato
40 Rushworth Street, SE1 0RB, London, Reino Unido
- +44 (0) 20 7633 0022
- askme@black-blum.com
- black-blum.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service
Fantastic service, product received quickly and in great condition.
Beautiful product
Beautiful product, filters water well. I was pleased that the packaging used to deliver the bottle was all recyclable.
Purchased replacement lids
I popped onto buy a replacement lid for my water bottle and it was easy to do and turned up quickly in the post.
Excellent service and I love my…
Excellent service and I love my product. Clean water in a natural way!
Very good very fast
Good quality products
I got an Eau Good water bottle from Black + Blum 6 months ago. I use it every day. The water tastes good and it looks quirky. I like the fact that I use fewer disposable plastic bottles. My one quibble is that my bottle is slightly dented and the charcoal sometimes slips out of position. It's satisfying the put the silicone and cork stopper in the top of the bottle, but it does sometimes drip from the cap.
charcoal filter doesn't do the job
I have a Black Blum charcoal filter water bottle. The bottle as such is fine (although I find the design uncomfortable because of the fat bottom of the bottle that doesn't fit in any holders), but the charcoal filter does not work. I have the bottle for 2 weeks now, keep testing, always leaving the water for at least 8 hours, and the water still tastes just a tiny bit better than straight from the tap. I also keep tap water in an open glass jug on the kitchen counter (very simple method to evaporate chlorine, and costs you nothing) and it tastes better than the water with the charcoal filter!!! And unfortunately I purchased the bottle in an open-air festival and didn't get a receipt, otherwise I would return it.
some issues..
I really like the design and concept of this product but have had a couple of issues with the two I purchased.
One of the Charcoal pieces was snapped inside the packaging, meaning that it's not usable.
After keeping a bottle in the fridge overnight, the plastic part at the top (either the mouth piece, or the screw on part around the mouth piece) has absorbed some of the aromas of the food in the fridge, meaning that over a week later my water comes with a blast of garlic and thyme!
Great products, fast delivery and good customer service
Great products, fast delivery and good customer service. Won't be my last order!
I like the taste of the water from the…
I like the taste of the water from the Black + Blum water bottle but part of the filter system keeps falling apart.
Juice it up
The product is great the new design works, as a kickstarter for this product, information on delivery became absent, as there were some delivery delays.
Pleased to have the new Eau good duo.
my new eau good duo water bottle
Just received my new eau good duo water bottle, on time, in perfect condition and ready to use. Looks great!
Fantastic product and delivery…
Fantastic product and delivery communication. Highly recommend...no more throw away plastic single use water bottles in our household.
Perfect product
Perfect product, arrived quickly, was looking for the best steel water bottle and found it!
Excellent product
Quick delivery. Excellent product. Thoroughly satisfied.
Very very flimsy
Very very flimsy, the bottle arrived with a hairline crack. Suddenly this morning the bottom completely fell out as one whole circular piece and my desk was covered in water.This is such a shame as it’s a beautiful bottle and I loved it!

Resposta da Black + Blum
Lovely water bottle, too much correspondence about delivery
I just ordered a lovely large metal water bottle from Black & Blum as a gift for my girlfriend and cant be more impressed with the bottle as it is really nicely made, was delivered quickly and on time and was well packaged. My only complaint is that as it was a gift I was trying not let my girlfriend find out I had ordered it for her but I got bombarded with emails and texts about my order which made this very difficult. I got messages about my payment, about when it was being packaged, when it was being posted, when it would arrive, when it had arrived and then asking about what I thought of it and the service I had recieved. Please, I didn't need that much detail and was very happy.
Excellent communication
Excellent communication. Quick to respond to my message and very helpful. Thank you!
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