Retuned one item and they cannot find it even though I wrote the order reference number on the package and informed them. It’s the only company that “struggles” to identify return packages and proceed... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Ver mais
So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Ver mais
Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Ver mais
Detalhes da empresa
- Loja de Balcões
- Loja de Acessórios de Moda
- Loja de artigos para esportes ao ar livre
- Atacadista de acessórios esportivos
Escrito pela empresa
We are passionate about creating beautiful, original designs that are underpinned with functionality.
Informações de contato
40 Rushworth Street, SE1 0RB, London, Reino Unido
- +44 (0) 20 7633 0022
- askme@black-blum.com
- black-blum.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Polar Bear Ice tray/bottle
I bought the ice tray/bottle which was delivered promptly with no problem. The cap is not water tight, which is not too much of a problem as the bottle is designed such that the cap is above the water level, but it means that water can spill out when you are handling it before putting it in the freezer. A very expensive item for what it does. You are probably paying for the 'artistic' design.
Good Customer service dealt with complaint well
Dealt with complaint regarding non leak proof bottle which was received first, replaced bottles so now have the eau good glass bottle which is good quality and now leak proof. Thanks
Just simple
Just simple, great stuff! Functional & beautifully quirky, all at the same. Great job guys.
Would definitely recommend.
Great product, exactly as advertised, nice to use. Quick delivery. Product fairly priced by comparison with other similar products, good quality.
Very happy
Very happy
Easy to find what I was looking for, easy to order, came quickly, very happy with product
The Box Apetite we bought had a design flaw
The Box Apetite we bought had a design flaw and broke quite quickly at the hinge after we bought it. Black + Blum was able to replace it quickly for free. Unfortunately it broke again recently. I placed an order for a replacement and another item and emailed them at the same time asking if they would give us the lid for free. Initially they said no but after I said I would cancel the order so they could send me a free one they were able to give me a refund. Great service eventually but took an extra 3 emails more than it could have. Excellent products when they don't have a design flaw.

Resposta da Black + Blum
Good design of product
Good design of product*, delivery didn't take too long, good communication.
*the propello fan was also well designed - why, oh why, did you stop producing it??
Great products
Great products with beautiful practical …
Great products with beautiful practical design. Excellent packaging and delivery.
Poor delivery service
I received an email to say my parcel was at my pickup point from Friday at 12.00 so I arrived at 8pm on the Saturday (next day) and they tell me the parcel isn't there. I have just tracked the parcel and it is not where they said it was but at the depot still. Why email saying it is ready to be collected when clearly it isn't. My husband will now not have his father's day present. I am not impressed. This is the first time I have purchased anything from this company.

Resposta da Black + Blum
Excellent products
Excellent products, durable, quick to deliver
Good product
Good product, plus excellent delivery service.
Excellent service
Excellent service, items arrived quickly and well packaged. Top quality water bottle, use it every day. Thank you
Great products..
Great products... such amazing innovations to solve every day situations...and really high quality.
Enthusiasm for feedback request from …
Enthusiasm for feedback request from seller was ahead of delivery of product which was advised as by courier but was by Royal mail
Otherwise great product
Very pleased with purchase
Good But Charcoal Wouldn't Fit
Bottle arrived on time and well packaged. I don't think it's a problem but the charcoal was broken in two. What was more annoying was that it wouldn't fit through the neck of the bottle. I had to get a grater to shave one side - a bit of a messy job.
I left the filled bottle for about 12 hours and the water has a neutral taste which is what I'd expect (and hope for). I'll need to experiment a bit more to see if the same results apply to shorter times.
Postscript: Black + Blum kindly sent me another charcoal stick - great customer service!

Resposta da Black + Blum
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