I purchased a headset from black and gray 12/25. It worked great for about 6 months and then the mic just quit working. I reached out to them to see if it still had warranty on it. Unfortunately it di... Ver mais
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Veja o que dizem as avaliações
The headsets are awesome and i am using it from quite a while and recommend to my fellow colleagues and they have bought 4 sets. There was a hardware issue with the headphones and when i reach out to... Ver mais
Ingen löpande info om leverans status, en dag låg den utanför dörren Bruksanvisning katastrof, var tvungen att förstora den 400 % för att få den läsbar. Produkten verkar OK, bara hunnit ladda upp de... Ver mais
A empresa respondeu
Had some trouble with a headset and the company took care of it immediately. Product has been great, service was great... highly recommend
Detalhes da empresa
Escrito pela empresa
Elegant like Black. Minimal like Gray. We prioritise on curating and bringing premium technology to our customers with a minimal and seamless experience and embody sophistication and simplicity, offering a curated selection that complements your lifestyle.
Informações de contato
8407 central avenue, 94560, Newark, Estados Unidos
- support@blackandgray.co
- blackandgray.co
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to navigate site
Quick and easy to place order
Quick and easy to place order, great feedback from people's experiences, and not a bad price. Can't wait to get my black & gray.
Headset broke...thet said gonna send me…
Headset broke...thet said gonna send me another one
great product, does what they say it does
Well it was easy to purchase
Well it was easy to purchase, as far as the headset goes we’ll have more to say when I start using it.
Unique
I rate my experience with black and gray has been to unique I ordered a headset didn't get it got a hold of them they found out that I did order one and they resent me one that's awesome that's bar none five stars thank you black and gray I haven't received it yet but I know it's on its way
Had to contact support Team to check on…
Had to contact support Team to check on shipping. I had used a different email address and forgot. contacted support and the responding a quick timely manner and the issue was resolved
Should have bought last week 10.00…
Should have bought last week 10.00 cheaper I think
They replaced it no question asked when…
They replaced it no question asked when I showed them a picture of the broken headset, exceptional customer service, and very speedy with responding
Great product and great customer service
Great product and great customer service
The extra discount made me happy
The extra discount made me happy. Ordering was a breeze.
My headset broke and the return was so…
My headset broke and the return was so so easy. They were very understanding of breakage
The headset is fantastic
The headset is fantastic and lives up to its reviews. When I had an issue the company and it's supposed staff was extremely helpful and so kind. Totally unlike most customer services. Definitely recommend them.
Easy to order can’t wait to try it out
Customer service was amazing
Customer service was amazing, very quick response and problem resolved. The brand stands by its word 100%
New Product
Good reviews on the product which was why I would try this headset.
Was easy to order
Was easy to order. Received order confirmation right away. Just hope the product is as good as it shows.
The one I have works pretty good so I'm…
The one I have works pretty good so I'm ordering one for my dad
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