Wonderful!
3 de novembro de 2025
Resposta de Black Antler Gaming
Svenz! Thank you for the 5* review. It's really appreciated as such a small store.
Really hope to see you again @ Black Antler Gaming.
regards,
Tom
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Detalhes da empresa
- Loja de computadores e acessórios
- Networking de Negócios
- Fabricantes de Hardware para Computadores
- Loja de Softwares para Computadores
- Loja de Informática
Escrito pela empresa
Gaming pc's, Monitors, Laptops and accessories. Black Antler Gaming is devoted to creating a Gaming Community with the best customer service, knowledge and some of the most competitive pricing in the UK.
Informações de contato
Extremely quick dispatch and very…
Extremely quick dispatch and very helpful when I called. Absolutely top notch service
20 de outubro de 2025
Resposta de Black Antler Gaming
Hi Steve, Thank you for the 5* review means a lot for a small shop like me.
Glad we got you sorted as fast as possible. Enjoy the upgrade and I hope to see you again soon.
Kind regards,
Tom
Resposta de Black Antler Gaming
Morning,
Those terms and conditions apply to our B2B customers as they get a specified account.
In no way do I obstruct your rights as a consumer. One of previous reviews even stated 5* due to the returns process after they made a purchase in error. This included a quick turn around for an exchange for the item he would need and pickup arranged by us.
Seeing how this could be misunderstood, I’m going to extend our terms to highlight the difference between the B2C and B2B.
If you would like to come back as a customer and leave a review, that would be great.
Thanks,
Tom
Great Support and Good Condition Items
Needed a CPU fast so ordered one from Black Antler but didn't realise I bought the wrong one, order arrived very quick (does cost extra for next day shipping) and the CPU was factory new. Got in contact with their support and was a really easy process getting it all figured out, fast replies and was more than helpful!
Definitely would recommend buying from these and when I need new parts I will be coming back!
21 de maio de 2025
Avaliação não solicitada
Resposta de Black Antler Gaming
Hi Taylor,
Really appreciate the 5* review. Really hope to see you again.
Drop me an email before you come back as I realised you missed your welcome voucher on this first order.
Speak soon,
Tom
Prompt customer support
Brought the PGO32UFS for £690 (10%off using the code for signing up to the mailing list), which was cheaper then SCAN and OCUK by £150. (you can get it for (£639 using same method now).
Monitor came with european 2 pin insted of britsh 3 pin plug, emailed customer support at 6pm and got a reply by 7pm from Tom. 2 days later i recived a 3 pin plug. These things happen it was probably Asrocks fault but what matters was the fast replys.
12 de maio de 2025
Resposta de Black Antler Gaming
Hi Navdeep,
Thank you for the 5*s. It really means a lot to a small company like myself. I try to be competitive a possible so prices change all of the time.
I'm glad we got it sorted at the speed we did. The issue has been raised with my suppliers and it's looking like an issue from the manufacturer where they haven't fitted the right adapters to the plugs.
Take care and I hope to see you again soon.
Tom
I ordered from them at the PSU store
I ordered from them at the PSU store
I ordered from them at the PSU store, great price, great service and fast delivery.
31 de março de 2025
Ideal Experience
Order was smooth and product came faster than estimated! Great experience.
11 de março de 2025
Resposta de Black Antler Gaming
Noah, thank you so much for the 5*'s.
Hope you love the new CPU. Look forwards to seeing you at Black Antler again soon.
Regards,
Tom
Fantastic customer service!
Was a little worried when I first purchased because they are a smaller retailer and at first my order wasn't able to be fulfilled but Tom reached out to me immediately and offered a few different solutions to fit my needs which I really appreciated. When my order did arrive, the shipping was fast and the packaging was excellent. Overall a really great shopping experience and I'd buy from them again.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta de Black Antler Gaming
Hi Josie,
Thank you for the 5 Stars, as a small outfit it really does mean a lot.
It'll be great to see you again and I hope the build goes well.
Regards,
Tom
Resposta de Black Antler Gaming
Hi Russell,
Thank you for the 5 star review! We hope to see you again soon.
Thanks,
Tom @ Black Antler
Quick and at a good price
Confirmation came quickly, delivered next day well packaged.
30 de maio de 2024
Very quick delivery
26 de janeiro de 2024
Resposta de Black Antler Gaming
Hi Stephen,
Thank you for leaving Black Antler a 5 Star review. Glad we could deliver on time and hope to see you again soon.
Regards,
Tom
Great prices as good as any on the net
Great prices as good as any on the net, I saved good money on my 7950x3d. Rapid delivery and packaging Excellent. Highly recommend!
9 de janeiro de 2024
Resposta de Black Antler Gaming
Hi Gary,
Thank you for the great review. Means a lot to me as a small business.
Thank you for shopping with Black Antler and I hope to see you again soon.
Regards,
Tom
Not very good experience ordered a…
Not very good experience ordered a motherboard was told it wasn't in stock must have been a sync error the usual predictable garbage and paid via PayPal and was told it can take up to 2 weeks for the refund now. Also I don't think they have a contact number to speak with someone everything seems to be via email, I could be wrong but I couldn't find a number on there website.
12 de janeiro de 2024
Avaliação não solicitada
Resposta de Black Antler Gaming
Hi Richard,
Sorry again that you didn’t have the best experience with Black Antler.
I did some digging into the issue that caused this and it was a caching issue I’m afraid, the motherboard had been out of stock for a day and had been removed from our stock but the website and Google Merchant Centre still had access to it showing 2.
In regards to PayPal, I’m afraid so. 2 weeks is the longest seen so far because they act as a broker and not a bank which adds extra steps into the mix. Your refund was sent straight away at the time of writing this is currently set as pending.
We don’t have a phone number listed because our phones are usually busy, so we have a dedicated Live Chat on the website instead so we can turn questions into tickets easily. For instance your issue/email was being dealt with out of opening hours, because it was an email notifying myself.
There is scope for a dedicated line in the future for issues and ordering when more staff can be hired.
This issue that caused you to leave a poor review has now been added to daily checks to make sure it doesn’t happen again, because as you can see, it ruined your shopping experience.
Regards,
Tom
Resposta de Black Antler Gaming
Hi Z.L.
Thank you for the review, it's really appreciated. Hope to see you again soon.
All the best,
Tom @ Black Antler
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