Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.
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Veja o que dizem as avaliações
Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... Ver mais
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... Ver mais
Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.
Informações de contato
San Ramon, Estados Unidos
- 19252184000
- ryan@blackhawkmsp.com
- blackhawkmsp.com
Sem histórico recente de pedidos de avaliações
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great IT Support!
Ryan is great! Blackhawk has a talented team that helps fix any IT related issue.

Resposta da Blackhawk Computers & IT Support
I don't have the computer expertise to…
I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

Resposta da Blackhawk Computers & IT Support

Resposta da Blackhawk Computers & IT Support
Had problems connecting to vpn
Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

Resposta da Blackhawk Computers & IT Support
Blackhawk provides rapid and competent…
Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.
I got what I paid for without excuses…
I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!
Blackhawk MSP offers good IT support…
Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.
Very smooth.
Excellent service and competency
Excellent service and competency. Would use them again for sure.
Good initial response -- quality work.
I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

Resposta da Blackhawk Computers & IT Support
Worth the online evaluation
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.
Great Job! Great team to work with!
Great guy to work with. Showed up on time, performed as expected and went above and beyond.
Ryan is fantastic
Ryan is fantastic! Very knowledgeable, quick to help and do repairs. I highly recommend him and his team.
Petra-
Five stars is not enough
Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!
We love Blackhawk
We love Blackhawk, super easy to communicate with and very happy wiht their services.
Blackhawk has done a very good job…
Blackhawk has done a very good job offering its service and IT support. First calls all the way. I am very happy we found them and we are using them for our IT products.
Dwight
Advision Media
Knowledgeable and personable IT…
Knowledgeable and personable IT support. They know their stuff.
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