Excellent customer service from Oliver. He was very patient and explained things clearly. Lost a star because I have left messages previously outside WA operating hours, and when the customer service... Ver mais
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Veja o que dizem as avaliações
Really pleased with the service from BlackVue Australia / Auto BlackBox. My dashcam developed a fault outside the standard warranty period, but they still offered a fair-priced factory refurbished rep... Ver mais
Alex was very prompt in replying to my problem and followed it through to a satisfactory conclusion. As I am 85 years old he explained the proceedure in steps I could understand which was absolutely... Ver mais
Oliver was incredibly helpful. Excellent customer service articulating the causes, solution options and focusing on resolving the problem. Similarly the assistant the day prior whose name I didn’t get... Ver mais
Detalhes da empresa
Escrito pela empresa
BlackVue Australia is the market leader for dash cams and dash cam technology in Australia. Operating since 2010 and available in all major retailers. Backed by industry leading features such as remote cloud connectivity, instant-boot parking mode, Aussie heat-tested reliabilty and a 3-year Australian warranty. BlackVue's range of dash cameras suits all drivers, both commercial and retail. Located in Perth, Western Australia, find out today why we are award winning in both product and customer excellence by contacting us at https://blackvue.com.au.
Informações de contato
13 Pearson Way, 6017, Osborne Park, Austrália
- +61 8 6267 5167
- support@blackvue.com.au
- blackvue.com.au
4,6
Excelente
27 avaliações
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Whenever I ring Blackvue Australia
Whenever I ring Blackvue Australia, I’ve always found that they are extremely helpful and know exactly how these cameras work. very happy with their services and knowledge. Thanks Tony Mifsud. Sydney Australia.
20 de fevereiro de 2026
Avaliação não solicitada
Oliver was friendly patient and showed…
Oliver was friendly patient and showed genuine interest to resolve my issues. I really appreciated his pleasant and calm tone.
19 de fevereiro de 2026
Avaliação não solicitada
Unable to log into blackvuew after update
I uploaded the Feb 2026 update and once I did, my Blackvue access shut down. I wasn't able to log back into my blackvue to view any recordings, battery recharge or anything. It kept saying no internet - yet i knew there was internet. I knew even inside my home I had internet.
Adam and I went through various options - restarting my phone, changing settings and realised it wasn't my phone. When I logged in it said = no internet.
We realised it was a glitch from the blackvue update yet Adam wasn't sure how to resolve it. He hadn't come across it with other blackvue users.
So Adam and I created a new login with another email address I had. Now I have two logins with blackvue as I'm unable to cancel / remove my existing login.
If blackvue are able to figure out what caused the glitch to prevent me loginng in then please let me know - perhaps there's a future update.
However, Adam was so patient, so caring, understanding and supportive - a great person to have as part of Blackvue's call centre team.
13 de fevereiro de 2026
Avaliação não solicitada
BlackVue helpful
Excellent customer service from Oliver. He was very patient and explained things clearly. Lost a star because I have left messages previously outside WA operating hours, and when the customer service officer called back I was either at work or unavailable.
13 de fevereiro de 2026
Avaliação não solicitada
Great customer service
Well I brought a black vue dash cam for the first time and had issues.
The team were very helpful and easy to talk too although unhappy with product at first but in the end it was solved by the great customer service.
Keep it up
13 de fevereiro de 2026
Avaliação não solicitada
Excellent staff and service.
Everything I’ve had to do with the staff at Autoblackbox has been a pleasure. They are very helpful and polite and put one at ease when answering queries. Today James and Adam were of the utmost help and it was my pleasure to have them assist me and answer my questions.
One is only too happy to recommend them to anybody that asks.
12 de fevereiro de 2026
Avaliação não solicitada
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