BLEUSALT Avaliações 215

I needed a wrap for a wedding. While ordering I noticed a pop up for a free scarf. I ordered the wrap and paid extra for expedited delivery. I tried to figure out how to add the free scarf but not being super computer savvy I couldn't. I immediately emailed customer service to ask how to get the promotional free scarf. They replied that I should have downloaded the app and ordered from the app while ordering-so no free scarf. I'm over 60 so APS aren't my thing. As a first time customer I'm disappointed. I won't purchase another product in the future. Just felt a little bait and switchy to me.

I just can’t with BLEUSALT - troubles with ordering, receiving a timely manner, getting in touch with customer service and then the quality…it’s just mediocre at best and shows wear like cheap fabrics from Target. When I reviewed negatively, 2 days ago, on Instagram - they blocked me. Heaven help us if anyone actually does not just say positive things. I’ll say it AGAIN here - it’s a marketing company not a clothing company (and I have worked in the apparel industry for over 30 years). The quality sucks - trust me, buyer beware.

The Cindy Pant bows at the knees after wearing them for less than an hour. I am happy to send a photo. I washed the pants in the bowing went away. But my biggest complaint is that the size chart said that a size 3 had a 33 inch inseam, and when the pants arrived, the inseam was only 31 inches. I emailed Bleusalt and told them this. I had already worn the pants, therefore, I did not feel right about returning them. But I asked if they could check stock to see if all the pants had 31 inch inseams or just mine. If the Cindy pant does not have a 33 inch inseam, it should not say so on the size chart.

I absolutely love the pieces I have from BLEUSALT upon arrival and after first few times of wearing. However, I’m disappointed with the pilling that starts to occur over time. Pieces I’ve had for 2 years and have worn repeatedly (~20 times) just don’t hold up or get better with age. Fine to wear around the house, but I wouldn’t dress them up to go out like I do w/ newer pieces. I guess I should expect some wear, but for the price I expect better.

I purchased 6 items to take on an overseas trip. The purchase was made due to reviews and the company statements regarding softness,easy wear and washable. I washed my items per instructions and they were extremely wrinkled. I typically hang dry but knew the garments would need steamed before wearing. This was disappointing as I do not want to carry a travel steamer, so I put the garments in the dryer on an ultra low setting which made the situation worse. I contacted Bleu Salt to see if this was normal and was repeatedly told I should hang dry and they won’t wrinkle. I re-washed and hung dry…and very wrinkled. The customer service rep said she would pass my concerns on and I would receive a call but that never happened. So, if you are looking for comfortable, easy to pack, no iron items this is not the clothing for you. If you are using the items for non travel purposes then know you’ll need to steam. Unfortunately I will not be traveling with my new purchases.

I sent DM to Bleusalt and Lyndie Benson replied and processed my return directly. As I wrote before, I highly recommend you read the refund policy before placing your order and if you have a problem, then contact them via DM. It seems like that is the fastest way to talk with Bleusalt. Overall, I appreciate their support.

The reason that I rated four stars here is I am not satisfied with my previous order. I love their design and fit, but the quality wasn't good enough for my standard. I am not going to write the full details here. You can see all the positive reviews for their brand quality, so it is your call!

I ordered an item that does not fit, and cannot return it because it was on sale. To top it off, I reached out within hours after receiving it to ask how to proceed, days ago, and have yet to hear from anyone. So, I am close to 90.00 out and have a swing top I cannot wear. Sadly, I won't order anything else and definately not recommend it even tho the fabric is beyond lovely. Read the return policy people, before you order. Almost everything is "on sale" all the time, and that deems it non-returnable...... very poor business practise Bleusalt........

I came here to check reviews before purchase. I was seeking out a travel scarf and Bleusalt came up in my feed. I do plan to make a purchase, however, I am taking into account all of the reviews here that are disappointed with Bleusalt’s return policy. I live in Southern California, but confirmed that there is only one brick and mortar Bleusalt store in Malibu. Malibu is about an hours drive north of me, so it’s not convenient for me to pop into the store to try things on in person, leaving online shopping as my only option. To not offer flexible return options for people buying online appears to lack concern for customer service. It is a factor for me not wanting to purchase more online for fear I may be get “stuck“ with something. Also, reading the reviews, only the positive reviews are getting a response from the company, that is concerning and telling regarding customer service. The positive reviews speak highly of the materials and styles of this company, please heed the comments of your customers about return policy. I think it can only benefit Bleusalt!

I was looking for a navy blue wrap, and Bluesalt popped up with a lovely poncho. I researched their business, and looked at their return policy. I was going to buy the poncho, knowing that it was final sale. But, the $15 shipping seems outrageous. I am 50 miles south of Malibu, and the weight of the poncho would most likely ship for $6.95. I went back to look at their items, thinking I would like to buy something full price to see the product and sizing, knowing I could return it if it didn’t fit. Well, everything on their site is “on sale”, therefore, final sale. Sorry, will keep looking for a navy blue wrap.

I love, love the fabric, the style, and the fit. I got my first piece a few weeks ago and immediately ordered another one. However, your return policy for reduced items does keep me from purchasing more - I think you should make it easier to exchange pieces, especially if it is just a sizing or color issue and not a refund.

I posted a review on your website regarding the scarf. I gave it 2 stars and explained that the scarf may be soft, but it leaves lint on your clothes. The machine stitch is sloppy in the corners. You can buy better made scarves for the price you are charging.

I noticed my review is not shown.

No complaints about the products. Started with the fabulous wraps but recently decided to try the clothes. My issue is with the refund policy. You do not refund items bought on sale and that is your right. I do wish that info was more prominently displayed in the app. It is clearly noted under the price that some sale items are final sale but actually all sales items are final sale. You have to read the refund policy to discover that tidbit. I typically do look that up when I buy online especially when I'm not sure of my size. I admit that I did not do that in this case. Shopping thru the app is so streamlined and easy, shame on me for not taking that extra step and assuming that because final sale was clearly noted on some sale items but not on others that I would be able to make a return if necessary. However, I do feel a little misled. I'm still a fan and have no issue with buying at full pop. But I do love a sale!

The woman who owns this company is a leech and used her ex husband's money to amass her own fortune while still taking his money monthly. The money she has made from this should exclude her from any more financial payments from her ex husband and she should become a grown a** woman and make her own money and stop living off of his . They have been divorced for almost a decade. She is the epitome of Y men do not want to get married. Taking $40000 from a man for 10 years every month is aggregious

I love my scarf but I had issues with clothes I tried to get help but was not successful

I’m not a fan of the return policy. I think you should be able to return sale items (maybe at your own expense if sale). I used the sizing guide and the item I got was still too big. I was very appreciative of the return exception made. I subsequently purchased a different item with defective stitching. A quick and easy return was made. Staff is always kind and respectful. I have several Bleusalt pieces now and enjoy them.

It used to be way simpler to check out! I didn’t know if you received my order or not——-and I love your collection 22

I received this as a gift and immeditely went online and bought for my daughter and granddaughter

I buy items from BLEUSALT for myself, friends, and family. I so love everything and the company is great

Excellent experience & easy to checkout fast shipping and a+ communication . My only “complaint “ if it is one- is that I dont personally believe that its an equitable offering to give an extra discount for those who use the app For purchases… My mum is in her 80s and would not know how to operate an app & im sure there are others..(download etc) - it shld be the same across the board. App or not.

The clothes are beautiful, they're functional & stylish, each piece can be dressed up or down and I really love that it's sustainable fashion. I appreciate the reward program because it helps with my budget. I do wish when buying clothes online, there could be an exchange policy for different sizes. Especially if item was purchased with reward points or on sale.