Right from the beginning, Mehvish was our design specialist and she led us all the way explaining different options and different blinds. Even though we told her we are going to get more quote... Ver mais
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3235 DUNDAS STREET WEST, SUITE B, L5L 5V7 MISSISSAUGA, ON, CA
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Right from the beginning, Mehvish was our design specialist and she led us all the way explaining different options and different blinds. Even though we told her we are going to get more quote... Ver mais
A empresa respondeu
I purchased a new house in February. In March, I took advantage of a sale to purchase a motorized shade for the new house. I went with a neutral white linen look. Once I took possession of the new... Ver mais
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The installer Kunwarpreet was excellent. Came on time and did an excellent job of removing the old blinds and putting up the new ones. Explained everything very professionally too. Would highly recomm... Ver mais
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The entire point of paying professionals to measure my windows and professionally install custom blinds was to minimize hassle and get the best possible results in terms of blackout (blocking ligh... Ver mais
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At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
3235 DUNDAS STREET WEST, SUITE B, L5L 5V7, MISSISSAUGA, ON, Canadá
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Edit 12/30/2020 BlindsToGo has reached out and offered to help. While I don't need that any more at the moment, I do appreciate their attitude. The pandemic has made life really hard for everybody, in particular, small business. I will continue supporting our local manufacturing as long as the support is not taken for granted.
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Original post:
I have to go to the store for over 3 times for a blind order. First time the vane was in wrong size. Second time the chain/wand mechanism was wrongfully routed. And the store associate wasn't sympathetic and cooperative. Feeling very bad. Maybe it's because of the pandemic.

Resposta da Blinds To Go - MISSISSAUGA
We're really enjoying new blinds! The vertical ones stole sometimes and don't want to move left or right but it's not an a big problem for now, if it continues though will call to fix. Love the colors we chose.

Resposta da Blinds To Go - MISSISSAUGA
I have purchased window coverings from Blinds To Go for over 20 years so I was expecting the same service this time. Unfortunately, that was not the case. The installer is the reason that I am not satisfied this time. Having moved into a condo building the walls are not straight but it was really up to him to adjust during the installation to make the blind work properly. I purchased 3 blind for 3 rooms. In two rooms the blinds are fine but the 3rd room the blind was scraping the wall when opening or closing. The installer kept repeating that my walls were crooked. I had to go into the store to have them send him back in and finally he made necessary adjustment and now the one blind works well but the other one is hanging poorly and has been cut crookedly. Very unsatisfactory. I intended to by another three floor to eiling blinds but will not do so.
I still need more blinds for other windows and I will be purchasing form another store.

Resposta da Blinds To Go - MISSISSAUGA
The installer did an ok job measuring and installing the blinds, but the sales consultant did not advise us how solar blinds works during day and night which made things complicated when the blinds was installed. Customer needs education on how solar blinds works and we did not get that from this location. I am disappointed my experience here because we where given blinds in the washroom that can be seen from outside and that part is very crucial to be block off from being seen outside. They did take the blinds back they made a mistake in and where still waiting on the replacement blinds. I would not go back to the same rep we dealt with bad experience as we purchased another blind from this location everything was smooth no issue just be careful with sales consultant you deal with and make sure to review over and over again.

Resposta da Blinds To Go - MISSISSAUGA
I have ordered blinds from Blinds To Go on two occasions and both times I had an excellent experience. The staff went above and beyond (they even took my order right as they were about to close). The blinds look fantastic and were reasonably priced. Thanks!

Resposta da Blinds To Go - MISSISSAUGA
Service was very efficient, had the product I wanted and I received it earlier than I imagined. Thank you Blonds to Go.

Resposta da Blinds To Go - MISSISSAUGA
We are happy with the roller shades. Easy to install BUT very expensive... even with the bogo sale. It took over 2 months to receive our order because of Covid but that was to be expected I guess.
The staff members at the back of the store did not show any appreciation or say anything at all when we picked them up. Hard to believe considering we spent almost $4000.00.
We actually have a few more windows to cover up but we’re thinking of going someone else.
We also struggled to bring the roller shades to our car. No assistance from the staff.

Resposta da Blinds To Go - MISSISSAUGA
Multiple mistakes with the order. Wrong color and my personal information was mistaken so I never got my notifications. "Daniyal" is not even my name

Resposta da Blinds To Go - MISSISSAUGA
Took too long to get blinds
No clear answers as to went I could get my order
Delay after delay

Resposta da Blinds To Go - MISSISSAUGA
The installer had to come back 4 times because of issues with the blinds manufacturing ie wrong sizes
'Charlie' the installer..was very professional and apologetic..but making the blinds is the backbone of your business...I waited since July..and the last blind was installed just today Dec 14th!!

Resposta da Blinds To Go - MISSISSAUGA
I was very happy with the advise and service that I received. The staff was very helpful and the blinds were all excellent.

Resposta da Blinds To Go - MISSISSAUGA
Excellent service. Both at your store and from the gentleman who installed.

Resposta da Blinds To Go - MISSISSAUGA
I really appreciate assistance provided at the store. Reem was very pleasant, helpful, and run an extra mile ensuring that all measurements are correct. Blinds are just great too :)

Resposta da Blinds To Go - MISSISSAUGA
Valence was cut about 1/3 of an inch too short so metal is exposed at one end. And...we have a suggestion: Blinds to Go should post a "how to mount your blinds" video on your site to make it easier for the customer. Otherwise, we are happy with the blinds and the salespersons were great.

Resposta da Blinds To Go - MISSISSAUGA
Blinds To Go took a long time to manufacture for two bay windows, however the team that came in to measure and did the final set up were very good. Looking at the final outcome, very satisfied.

Resposta da Blinds To Go - MISSISSAUGA
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