Blinds To Go - RICHMOND HILL Avaliações 

31
O TrustScore é 4.5 de um total de 5

4,7

9631 YONGE STREET, L4C 3B6 RICHMOND HILL, ON, CA


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The time your staff, specifically Josh took to help and address our requirements. Then the solutions he recommended. Finally the blinds arrived and they look absolutely fabulous and very practical f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great experience with Blinds To Go about 20 years ago, so we decided to return to replace our aging blinds. We met with Marjan, who explained the different options, showed us a wide selecti... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

We are satisfied with the customer service and the installer. They are very helpful. However the quality of the blinds are not good. Raising and lowering blinds are not smooth and balanced. You can’t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love that mistakes/revisits are covered by the company. That's super rare, very refreshing and extremely relieving! Also love the A-Z service from measuring to installing to steaming. Awesome work!

A empresa respondeu


Detalhes da empresa

  1. Loja de cortinas e persianas
  2. Loja de Persianas
  3. Loja de Artigos para Curling
  4. Loja de decoração de design de interiores
  5. Designer de interiores

Escrito pela empresa

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Informações de contato

  • 9631 YONGE STREET, L4C 3B6, RICHMOND HILL, ON, Canadá

  • 9057807570

4,7

Excelente

O TrustScore é 4.5 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(31)

3.029 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Sales and installation of blinds

Sales person knowledgeable BUT installation poor little or no after
sales service.

24 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

Hi Ivan, we are very sorry to hear about your installation and after sales experience. Would you be able to provide more feedback on your experience as well as your order number so we can help look into this further for you? Thank you.

Avaliado com 4 de um total de 5 estrelas

Window covering - let the light in!

My experience was mostly wonderful. I am very happy with the window covering I chose, with the help of the sales' agent. The price seemed reasonable. I paid extra for the old stuff to be taken away..worth it!

The only thing that changed the rating from 5 stars to 4 was that there was damage to one wall during the measuring and a gouge to the ledge underneath during the installation. With a little more care these would not have happened.
I did not complain about these but maybe should have, in retrospect.

Overall 4 stars. Thank you.

15 de dezembro de 2020
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Resposta da Blinds To Go - RICHMOND HILL

Hi June, yes please let the install team know about the issue once noticed so we can help to rectify it - thank you for letting us know and we will pass along to the install management team.

Avaliado com 3 de um total de 5 estrelas

We are satisfied with the customer…

We are satisfied with the customer service and the installer. They are very helpful. However the quality of the blinds are not good. Raising and lowering blinds are not smooth and balanced. You can’t even raise them evenly. Very hard to keep the blind level balanced. Our order number is 393023. We just raised the blinds one time and it didn't work. We returned it to get fix. Issue is still there even when installer was there and we asked him to try. So recommendation was never raise the blind! It seems we have to just live with it. the quality of the strings in the blind is not good and the mechanic of raising and lowering is not steadily.

15 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

Hi Mahnaz, recommendation to never raise the blind is not acceptable.. Please reach out to me directly at kcleirbaut(AT)blindstogo.com so i can help look into this for you and get things rectified ASAP.

Hi Mahnaz, we are very sorry to hear about the issue with the blinds you have had. We would like to hear more feedback so we can help to resolve or rectify any issues. Please let us know if we can help further in any way - you may edit your review to include your order number so we can look further into it as well.

Avaliado com 5 de um total de 5 estrelas

Excellent friendly knowledgeable…

Excellent friendly knowledgeable service. Blinds fit to perfection. As I installed the blinds myself the instructions were very clear. I had shopped around but Blinds to Go had not only the best price but great quality

15 de dezembro de 2020
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Resposta da Blinds To Go - RICHMOND HILL

This is great to hear Bala! Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Great service as always

Great service as always. I've ordered 10 sets of blinds now and have never had a problem with my order.

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

This is great to hear Paul! Thank you for your kind review!

Avaliado com 5 de um total de 5 estrelas

Excellent service and delivery time was…

Excellent service and delivery time was earlier than anticipated.
Blind fits perfect. And looks beautiful.

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

This is great to hear Ange! Thank you for your review!

Avaliado com 2 de um total de 5 estrelas

Not satisfactory service

I ordered 3 blinds. The installer came to measure the size of 2 windows and 1 window on door. Their measurements were all longer and wider than my measurements. For this part the design consultant explained to me installers will not measure the exact size of the windows they will add some number. That also made me pay more. Finally blinds came . All of them are too long and one even too wide on one side and crooked on the bottom. I went to store and showed them all the problems and gave them pictures and videos. After that I already waited for 10 days. No response from the store . I called the store and leave a message. It is been 2 days and the consultant who helped me make the order seems not gonna call me back.
Not professional measurements and installer, irresponsible consultants and low quality product. Not worth the money.

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

Hi Lily, we apologize about the delays and issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.

Avaliado com 1 de um total de 5 estrelas

Staff was unprofessional

I was offended when I picked up my items. I ordered four blinds. I was the first customer at the store. I came in and told the women that I had received an email saying my blinds were ready for pick up and that I owed the balance. She did not greet my or make small talk. She pointed at the hand sanitizer and told me the ‘use that’. I said sure and attempted to make conversation while doing it but she did not respond. She asked for phone number to call up the acct I paid and she walked around the corner and kept watching until the confirmation that the payment when through came up. Then She went and got my order put them next to the door and said here. I asked her if she would hold the door while I carried out the four blinds myself. I spent almost 800 dollars and she treated me like a thief and certainly should have helped carry the blind outside to my car. I will not go back to that location.

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

HI Angela, we are very sorry to hear about this experience you had with the sales consultant at the showroom. Could you please let us know which showroom this was so we can provide the proper feedback and have a discussion on customer service with them? Thank you and again we deeply apologize for this experience. Please let us know if we can help you in any way..

Avaliado com 5 de um total de 5 estrelas

Nice people

Nice people, Great service!

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

This is great to hear! Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

High quality and amazing look

Professional and friendly employees. The blinds look amazing!

14 de dezembro de 2020
logotipo da Blinds To Go - RICHMOND HILL

Resposta da Blinds To Go - RICHMOND HILL

This is great to hear Jeff, thank you for your review!

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