GiveBlood NHS  Avaliações 

This is my 3rd appointment being cancelled because of unforseen circumstances in Twickenham! What a waste of time and disrespect towards donors!
And yet, I am keep on getting messages asking me to donate blood! I have got 30 credits and think that's the end of my journey with donating blood- feel ignored and disrespected by the NHS!

Used to be a simple walk in system, now you have to book 3 months in advance, in addition when I did donate no parking was available at derriford hospital so I paid and after an hour or so they still hadn’t validated my parking. Also I got very sick directly after donating and I did think the place was a little dirty. Don’t think I’ll do it anymore after the last poor effort on their part.

My Appointment was 13.55 28/10/23 at Baginton United Reformed Church CV3 6FP.
Arrived at church but saw it closed, waited and walked to side tried another door which was also closed...was about to leave then saw a Blood Donation lorry right at the Far End..
On entering explained to 6-7 nurses around a table enjoying tea that they need to put a sign on church door to inform people...
They looked at me liked I was from Planet Mars..after explaining one nurse said 'ill go and put a note on the church door'..
Immediately I arrived & was at the front of queue, subsequently 3 people had arrived and the receptionist then told me to get to the back !
I left immediately and wil not be attempting to donate again.
Wonderful NHS !

I would just like to say a big thanks to Alison who was taking my blood in Johnstown, after 30+ blood donations, this was the gentlest ever, I barely felt the needle. Thank you for trying to do your job the way everyone should! Thanks

I am keen to donate blood and have made 3 appointments but so far haven't been able to because:
Dates and times offered are very limited
2 Appointments I have booked were cancelled.
I drove 30 miles for my last appointment and arrived to be told they had just cancelled it.

Cross gates church
After waiting 6 months for the appointment, arrived early, was told they were running late as staff hadnt had their lunches! Told to come back, 5 mins later recieved a text cancelling the appointment! Waste of time all round, no wonder theres a blood shortage, has put me off rebooking.

I visited the Darlington Donation Center and was immediately greeted by a smiling and friendly nurse.
I was made to feel comfortable and at ease.
The whole experience was well managed and quick.
All of the Staff were both cheerful and helpful.

Gave blood this afternoon and I just wanted to say how lovely the nurses are. All very professional and always make you feel special for giving blood. This is my six time I’ve given blood now and go to many different area around portsmouth to fit in around my work. And I have to say they are great!And always very thankful

Have visited three centres - Canary Wharf/Westfield Stratford/Eastlea school, all of which had excellent nurses and excellent staff. Honestly so lovely and great at explaining the process. Thank you

Booked appointment back in October. After last 3 had been cancelled due to staff shortages. When i got there so much messing around. Then i was told i couldnt give blood even though i had 6 pints of water before going. My mum was a nurse for 40 years. I told her the advise i was given last 2 times ive been. She told me thats complete bull. My doctors have no problems taking blood tests for my thyroid.

Their app is rubbish. When you call to reset you never recieve the email. Been going 5 years wont bother now.

Blood Donor team are excellent and I gave mine in Birmingham and they look after you well.

What a waste of my time. Got there with time to spare (after rushing from work )spend 30 minutes waiting for them to have a tea break,to have to answer health questions since being a child (can't think on the spot) only to be rejected because i hadn't drunk enough water although I'd had plenty of fluids throughout the day. I definitely won't be going through the process. I'll keep my blood thanks.

Terrible. Completely wasted my time. Unsure I’ll donate again.

Once they've taken your blood, they won't care about you afterwards.
I just gave blood - and was told that my donation wasn't accepted. No further information but to call the generic number. The people on the phone are of no help and was told that someone from the medical team will get in touch. 3 weeks have gone still no contact, they've also suspended my account. I rang up again, and still no help and was simply told they'll push the query again. This whole experience has just given me a lot of unnecessary anxiety and frankly it's not worth donating in the future anymore.

Contact with service via online or by phone very poor. Recently made a complaint which was dismissed by text as they don't have time to deal with it. Suggested I contact them later!!

I have given over 80 pints of blood but recently the whole service has gone to pot. I have been cancelled the last 3 times. The last time I was actually in the building and offered to wait but was told I wouldn't be seen as they hadn't had their teabreak!! I was told that they always cancelled the 5.30pm slots so to make another time but I work and leave at 5 and my nearest donation place is over 3 miles from my home. Needless to say I no longer give blood which is a shame as there is no reason other than their attitude!!

Poor service. In the old days the local facility where I live was open all day and you could walk along, just turn up and give blood. Now I’ve got to have a logon, book a specific time and turn up at the exact time. I live in a city and my nearest facility is four miles away, No wonder I no longer give blood. What a sadly diminished service it now is!

The website/app could do with some updates, as it's a bit hit or miss how well it'll work.
However, their phone support are lovely people, if you want to book an appointment when the website is being troublesome.
The service in the blood donation centre's has always been amazing for me, very polite staff and pretty efficient.

I am a regular blood donor and the whole experience of donating is fine. My issue is with their online services. For some reason I can't seem to log onto the app or my online account on their website. I clicked on the password reset link but received no email. I then ring their helpline and am told my issue had been passed to the relevant team and someone will call me. 9 days later and still waiting for a phone call!!

Absolutely shocking service.

Can’t believe I’m already leaving another negative review. Got an email inviting me to donate at a specific place and date. When I use the link it says there are no available appointments. Honestly I responded within moments of the email. This is just wasting my time and enthusiasm. I am now one more bad experience away from just deleting my account.