Blooming Artificial Avaliações 

1.998
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I would love to order two more conifer trees, but I had a very disappointing experience when I ordered the last time. The poles were showing lime green, which sot of defeats the object of them looki... Ver mais

Avaliado com 4 de um total de 5 estrelas

Really pleased with these cedar spiral trees. They arrived in huge boxes, but that meant they were already in one piece with no assembly needed, just a little fluffing out. They look great and surpr... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I purchased 2 Bay laurel trees and pots. Delivery time was average and they were packaged very well. They look amazing! I’m really pleased with them. I would definitely buy again from them. The o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have spent approx £400 over 3 orders on 8 stunning palms, grasses, bamboos and an olive tree for indoors and outdoors. All look amazing once I’ve styled them after delivery. Most live plants die under... Ver mais

Detalhes da empresa

  1. Fornecedor de Plantas Artificiais
  2. também em
  3. Centro de Jardinagem

Escrito pela empresa

Artificial plants, trees, flowers and hedging.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(1.998)

14 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve ordered a few times

I’ve ordered a few times, and I can’t fault this company. Always on hand to give good advice and help, on the phone, especially Sarah, who helped me a lot. I hope they keep up this good customer service. Thank you so much. I wouldn’t hesitate to order from this company, one of the good ones.

12 de julho de 2025
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thanks so much for your lovely review 😊

Avaliado com 5 de um total de 5 estrelas

Good company to deal with and quick…

Good company to deal with and quick delivery all well packaged. We bought the bamboo and we are very pleased with it so realistic. Will use again I’m sure

3 de junho de 2025
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review Carol!

Avaliado com 1 de um total de 5 estrelas

Beware return policy

Ordered a Bird of Paradise plant for my wife sadly the plant was not convincing and we decided to return.
On visiting the returns section I was shocked to find the cost of the return would be down to us.
I sent a contact form to the company three days later no reply and it’s now the weekend.
Had I known this was the case I would never have ordered (who would?).
When returns are down to the customer it should be made crystal clear not buried in the subtext of the website.
I now have to spend nearly half the cost of the plant to return by insured courier.
If you are clear on what you are buying use them if not go elsewhere it could prove a very costly mistake.

1 de março de 2025
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Hello Rob,

Thank you for your review.

I am really sorry to hear of your issues with the returns process on this occasion.

We try to make this as clear as possible but having a page dedicated to our returns process, and there is a link to this at the bottom of each page on the site, as well as in the help and guidance section.

I am also sorry to hear that this was so expensive on this occasion. When we receive a return request, we typically will provide a quote with our courier to collect for you, to help try and help offer this at the best price and keep the cost down.

I can see that my colleague Natalie did reply to your email on Thursday morning last week to advise of this, and provided you with a price to arrange this our side for you - I can only apologise that it seems this was not received for some reason, as we certainly do not want you to think that we had ignored your email.

I will email you again on the back of Natalie's email now, to see if I can catch you in time to help collect this.

Speak soon.
Sarah

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant service from blooming artificial, the spiral cedar artificial plants are beautiful and look real. Great packaging and delivered quickly. I’ll be ordering more in the next few months. Thank you 👍🏻

31 de dezembro de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review Sarah! So pleased to hear you were happy with your order and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Great plants and fab staff

Great plants, very realistic and a huge choice. The plants I purchased look so good in my bathroom.
The staff are also fab. They keep you up to date if there are any delivery changes and are very quick to respond to queries. I dealt with Nina for this particular purchase and I thought she was brilliant; a real asset to the company.

26 de setembro de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review! We really appreciate you taking the time to leave this and I will make sure that this is passed on to Nina too.

Thanks again,
Sarah

Avaliado com 5 de um total de 5 estrelas

Outstanding service

I ordered two artifical Bamboo plants and one of them was leaning slightly and hadn't been cast into the base properly. I sent Blooming Artifical an email with a photo. They responded very quickly and sent a replacement, as I don't have a printer they also posted me a returns label and asked when I would like to book a collection for the faulty product return.

This process was extremely smooth and really stood out as a great example of customer service as it didn't cause me any headache!

5 de julho de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review Kara - We are so pleased to hear that, although there were issues to begin with, that you were happy with how we resolved this for you.

If you should need anything else at all, please do let us know.
Have a lovely day.

Sarah

Avaliado com 5 de um total de 5 estrelas

What an amazing company!

What an amazing company!! So efficient, helpful and understanding. Sarah put our minds at ease and helped us every step of the way. I cannot recommend this company highly enough you will be looked after for sure. Do not hesitate to use them for your artificial plants.

1 de julho de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you so much for your lovely review! We will make sure that this is passed to Sarah for you.

Avaliado com 5 de um total de 5 estrelas

What a wonderful company

What a wonderful company: their artificial palm looks fantastic in my newly refurbished Art Deco style lounge. Customer Service is brilliant and you can actually speak to them on the phone. Special thanks to Natalie who was so helpful.

5 de junho de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Hi Sophie

Thank you for your lovely review. I have passed this over to Natalie so she will see this.

Thanks again!
Sarah

Avaliado com 5 de um total de 5 estrelas

Fantastic looking plants ,these are the…

Fantastic looking plants ,these are the best I have purchased over many years and I have had a lot of compliments how natural they look .I am happy to recommend Blooming Artificial , great items and wonderful friendly helpful staff .

5 de junho de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Blooming Marvellous !

Bought 2 x 120cm Bay Trees, Really happy with the effect they give - using the trees outdoors. Easy to order, fantastic delivery service, they were in my home within 48 hours, can't get better than that. Like the QR code that you can scan for advice for looking after you plant, so really good tips to prolong the life of your purchase. Good quality and price is competitive. I'd be happy to buy for Blooming Artificial again.

23 de maio de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review Karen :) We really appreciate you sharing feedback from your experience with us!
Sarah

Avaliado com 2 de um total de 5 estrelas

Outdoor plants are not long lasting

Purchase various outdoor plants just under 3 years ago for some boarders . When these was in place they looked stunning. Unfortunately over the last 12 months they have been slowly falling apart to the point that they will need to be changed as they have split with leaves missing . Was hoping for a long lasting product with the price but didn’t work out that way . 12months warranty is all they offer so think before purchasing .

14 de maio de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Hi Brian,

Thank you for your review.

I am sorry to hear that these have deteriorated in this way. Unfortunately outdoor items like these are so hard to put a lifespan on - due to the varying conditions and locations that they are used in - especially with the unpredictability of our weather.

As a result we provide a 1 year guarantee on our outdoor items - not to be indictive of how long they will last, but just to provide cover should there be any problems within this time (same as with any other warranty).

I am sorry again for any disappointment caused and if you do need anything else, please do let us know.

Sarah
Customer Service Manager.

Avaliado com 5 de um total de 5 estrelas

exellent products and customer service

I have bought a number of plants from the company. All of them are great. Unfortunately one fern came in a damaged terracotta pot, I contacted the company and they immediately arranged for a replacement to be sent. They are a company that I would use again, their products are lovely and their customer service was excellent. A rare thing these days!

13 de maio de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely review Elfrida - I will pass this on to Rachel who dealt with your enquiry.
Have a lovely day
Sarah

Avaliado com 5 de um total de 5 estrelas

Hanging baskets.

I had a problem with some hanging baskets I had purchased last August and Nina resolved the problem for me. Excellent customer service. I have bought from them many times and will continue to do so.

7 de maio de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you Lynda - I will be sure to pass this to Nina who I know will be very grateful
Sarah

Avaliado com 5 de um total de 5 estrelas

Blooming Artificial are a great…

Blooming Artificial are a great company, great products, and great customer service (thankyou Nina!). My plant that I bought is such a real effect, which I had to buy because my pet persian may get ill if he munches on the real thing, but wanted it be as realistic as possible. After a short Google search happened across bloomingartificial.co.uk, and read the reviews...they helped me make up my mind. Reasonably priced too.

16 de abril de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you so much for your review Tina!

Avaliado com 5 de um total de 5 estrelas

5 star

Delivery times good
A little pricey, but more than happy with
the product.
Recommend.

12 de abril de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your kind feedback John - we really do appreciate this.

Avaliado com 5 de um total de 5 estrelas

Good plants

Would highly recommend using Blooming Artificial there plants are really good quality.
And the staff are very helpful .

10 de abril de 2024
Avaliação não solicitada
logotipo da Blooming Artificial

Resposta da Blooming Artificial

Thank you for your lovely comments Rosemary!
I will be sure to pass this to the team so they can all see this.
Should you need anything else, just let us know.

Take care
Sarah

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