It wasn’t difficult to use the website and choose what I wanted to order. Order confirmation came swiftly and was delivered within the stated timescale . The mice were very safely packed so arrived in... Ver mais
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Veja o que dizem as avaliações
Dear Blue Bells Burrow. There is no words to say; how wonderful you are as trusted company.I never have any problem with receiving any of my itoms and always arrived on the day ment to arrived.Thank y... Ver mais
A empresa respondeu
A lovely shopping experience. Feels very personal. Items are beautifully wrapped and promptly dispatched. Free shipping is available for orders over a certain value which is nice. I love to collect Ma... Ver mais
A empresa respondeu
Bluebell’s Burrow is a lovely business to buy from. I forgot to use my discount code but they refunded the difference immediately. Communication is very good and issues are solved quickly.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bluebell's Burrow is a small, friendly, family-run business established in June 2015. We pride ourselves on delivering exceptional customer service and quality products designed to be loved - and to last. We've slowly grown and now stock one of the largest Maileg ranges in the UK, as well as Minikane, Olli Ella, Rockahula and Mimi and Lula toys and accessories.
Informações de contato
c/o Fusion 3 P L Ltd, Block 7, Units 1/2/3, Vestry Industrial Estate, TN14 5EL, SEVENOAKS, Reino Unido
- hello@bluebellsburrow.co.uk
- bluebellsburrow.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is not ideal.
I ordered three dolls from here. Aside from their potbellies and bowed legs, the dolls' faces are truly adorable. Actually, there were no problems with the packaging—it was quite good—but in my received order on August 6th, I had included a matching baby undershirt and bottom set priced at £9.99; the bottom piece was missing from the package—they simply had not included it. Although I received quite reasonable replies to my numerous emails, nothing has come of it; they neither refunded the £9.99 nor sent the missing item, so I am still waiting. I will post an update here once there is a resolution.

Resposta da Bluebell's Burrow

Resposta da Bluebell's Burrow
Mouse ordering
From the start of the order to receiving the item was great.
I was informed the whole way. The item was packed very well.
The item my mouse is of high quality.
I would certainly recommend this buyer.

Resposta da Bluebell's Burrow
Prompt delivery and product as described
Prompt delivery and product as described

Resposta da Bluebell's Burrow
A lovely business to buy from
Bluebell’s Burrow is a lovely business to buy from. I forgot to use my discount code but they refunded the difference immediately. Communication is very good and issues are solved quickly.

Resposta da Bluebell's Burrow
It wasn’t difficult to use the website…
It wasn’t difficult to use the website and choose what I wanted to order. Order confirmation came swiftly and was delivered within the stated timescale . The mice were very safely packed so arrived in top condition . I was soon thanked for my order and told how many paw points I had earned . Great service from start to finish !
Very good website
Very good website. Delivery information excellent and the products I have bought are of a very good quality
The sweetest tiny Teddy
The sweetest tiny Teddy. Huge box for him but it did mean he came in excellent condition.
Fast delivery and great customer…
Fast delivery and great customer service. And what a lovely doll at a great price and it’s not easy to get hold of these dolls in just any shops. Would return to buy other stuff from here for sure:)

Resposta da Bluebell's Burrow

Resposta da Bluebell's Burrow

Resposta da Bluebell's Burrow
Dear Blue Bells Burrow
Dear Blue Bells Burrow. There is no words to say; how wonderful you are as trusted company.I never have any problem with receiving any of my itoms and always arrived on the day ment to arrived.Thank you for fantastic high quality toys.I never see such of high qualities toys in my life before.Such of child dream to be owner of beautiful things.Biggest thank you.We love all toys big and small with high quality and potential to last forever.Love Agnieszka R

Resposta da Bluebell's Burrow
My beautifully packaged gift for my…
My beautifully packaged gift for my granddaughter arrived quickly, with added love heart sweets and a mouse print.
Thank you so much, will definitely order again!

Resposta da Bluebell's Burrow

Resposta da Bluebell's Burrow

Resposta da Bluebell's Burrow
Fantastic preordering Maileg experience
I pre ordered Spring Maileg stock in January and as soon as everything had arrived it was packaged off immediately in June; as soon as the shipment arrived. It’s always tricky preordering stock so early, but Bluebell’s Burrow is such a credible shop that cares about the customers and the type of stock selected to sell. If you are looking for a shop that genuinely believes in enhancing and supporting imaginative play in little ones - and not so little ones, then I highly recommend this one.

Resposta da Bluebell's Burrow
Misleading information about the product
With our order we were expecting the little brother and sister mouse which we didnt recieve, despite it being stated on the order and order receipt that they come with the suitcasa. We were told after its not included. Our daughter was extremely disappointed, as were we.

Resposta da Bluebell's Burrow
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