Bluebird Care - Bournemouth & Poole Avaliações 5

My name is Mrs Natalia Bryan. I am a client of Elenorecare in Bournemouth. Spent 6,5 years with the company. I have a severe Rheumatoid Arthritis and pains in my body. That restricts my mobility. The situation in the company is very difficult. They employ very unprofessional people from different countries who do not have a training. Because of that I had an Indian girl called Manuka who did not know what to do. We all have a plan; it would take several minutes to learn what I want her to do. I asked her to leave. I pay a lot of money for the visit and I need to have a proper service. So I asked her to leave. She phoned the company, complained and Blessing ( the name of the woman who was in charge at the time ) pleaded with me to leave her. I agreed. I asked the girl to heat up my food in the microwave; she did. Because I have a pain in my legs it was only 6-7 hours later I saw plenty of water in the sink. It was nearly overflooded. And because I had a leaking tap before the sink was full of water. I think it was a malicious act. But whatever it is my sink is completely blocked and I may have to phone the plumbing company. The question is: why do I have to pay for somebody who does not have any training and to call a plumber after her visit?!!! Not fair. Also we do not have rotas any more, why?

They go one step beyond to help clients. Kind, caring compassionate, whenever I have needed help. Seem to enjoy the job.This covers my experiences in general. No special one.

BLUEBIRD CARE Bournemouth & Poole.

My Mother has been a Customer of Bluebird for nearly 5 years, and they have provided a consistently High Level of Care for Her during that time. Her Carers are efficient, friendly & compassionate & provide my Mother with both quality Care & a Friendly Face to chat to every Morning.

All the team at Bluebird Care are so lovely. From the moment the phone is answered to the wonderful carers who visit everyone is so helpful. Highly recommended.

Bluebird Care is a great company to work for!
It is a professional, well managed and friendly company.
I have been part of the Team for a good number of years and have always been looked after.
We all get on well and support each other, in our respective roles. The Company pride itself in being inclusive, in their recruitment process (e.g. cultural diversity), etc.
Staff are offered good benefits schemes, and lots of different social activities are being organised by the management team, making it fun, too.
I am proud to be part of it!