The team at Blue ice have been helpful ever since we bought our soft serve machine last year. Their customer service has continued to be the best, helping with last minute services and difficult insta... Ver mais
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I had a really smooth experience with my ice cream order thanks to Chithra. She handled everything professionally and kept me updated throughout the process, which made things feel easy and stress-f... Ver mais
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We couldn’t be happier with the service! The delivery was smooth and right on time, but what really stood out was the extra mile Patrick went to train us on how to use the ice cream machine. He explai... Ver mais
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Exceptional service from the Team of Blue Ice Machines. Last time, They delivered exactly what we needed ahead of schedule, and their customer support is top-notch. Fresh Shake is exceptional and... Ver mais
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Detalhes da empresa
Escrito pela empresa
Blue Ice Machines Ltd, an industry leader within the hospitality sector within UK & Ireland. Blue Ice Machines Ltd offers a range of foodservice equipment, including soft serve machines, suitable for ice cream, milkshakes and sorbets as well as slush, frozen cocktail and a range of fully automatic bean to cup coffee machines. Blue Ice Machines also offer all the consumables suitable for the equipment range it offers. With a record of an excellent customer service. the company emphasizes a high standard of after sales support.
Informações de contato
Unit G, EN9 1AE, Waltham Abbey, Reino Unido
- 07534402115
- info@blueicecreammachine.co.uk
- blueicecreammachine.co.uk
4,6
Excelente
88 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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Resposta da Blue Ice Machines Ltd
Piotr, thank you very much for sharing your feedback and look forward to servicing you in the future :-) we appreciate your business
We are using Blue Ice Machines in almost 25 stores
We are using Blue Ice Machines in nearly 25 of our stores, and we are extremely satisfied with their service. For ordering the machines, we contacted Rebecca Tesler, who was friendly and helpful.
We 100% recommend Blue Ice machines and will continue to order more for our upcoming stores.
15 de junho de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Ashok, thank you so much for your positive feedback, we are very committed to ensure you will receive the best service at all times. We appreciate your business :-)
Great service really
Great service really
Machine is great
1 de agosto de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Thank you for taking the time to share your feedback, we appreciate it very much! We look forward to continue looking after your requirements in the future :-)
Blue Ice are great to work with.
I have used Blue Ice on a few occasions and have had no issues whatsoever. Equipment and service have been spot on.
Will continue to use them as we grow. They are a family ran business and Taylor is always at hand with any issues.
8 de agosto de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Sid, Thank you very much for your review. We appreciate your positive feedback and your business, :-)
Have installed their machines in 3…
Have installed their machines in 3 stores and only had positive results in all of them.
Prompt service and excellent support from them.
8 de agosto de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Thank you so much for taking the time to review our company, your business and feedback is very appreciated! Thank you!
Great Experience
Great Experience, Quick Delivery, Slush machine was as advertised would highly recommend
8 de agosto de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Hello, Thank you for taking the time to write this review. We appreciate your business.
I bought a T29 refurb whippy machine…
I bought a T29 refurb whippy machine 2023 it didnt work right ,enginneers been ,seemed to work better but still not right now. the people in sales office didnt care once they had money. crap service . the engineer who came was a good bloke he was a contractor but the rest of the firm are rubbish
9 de julho de 2023
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
If you have an issue with your machine and require any support please get in touch with our team so that we can help is further. We are here to assist you and ensure you are happy with our products and services.
Absolutely appalling service 10days…
Absolutely appalling service 10days trying to push for an engineer to visit the told the cost would be £700. Appalling do not purchase your machine from this company they couldn’t care less when the machine is out of warranty.
1 de julho de 2024
Avaliação não solicitada
Resposta da Blue Ice Machines Ltd
Dear Customer, thanks for your feedback, please contact our support team if you require any support as our team have tried calling you to support you with no success in reaching you. We try to resolve issues quickly and efficiently. Please contact us if you require further support.
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