I previously had an issue with the casino glitching, after making my review not only did the casino contact me directly to solve my issue. They also credited my account with a very satisfying bonus….... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
There are many different slots to enjoy, which makes every session fun. The support team is always ready to help and very easy to deal with. Payments are dependable and always match what I expect. Gre... Ver mais
A empresa respondeu
PIRE CASINO EVER ILS ATTIRENT LES GENS AVEC DES BONUS QUI DISENT 150% et 300 freespin au premier depot quand tu creer ton compte et que tu clique sur reclamer bonus finalement sa devien juste un 30% e... Ver mais
A empresa respondeu
STAY AWAY. Asked me to deposit money to confirm my account for a withdrawal. Hell nah. I don’t trust that way to complicated to verify ect . Go with a better site like roobet or stake or any other cry... Ver mais
A empresa respondeu
3,1
Bom
29 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hands down bluffbets has the best customer support I have ever dealt with.
I previously had an issue with the casino glitching, after making my review not only did the casino contact me directly to solve my issue. They also credited my account with a very satisfying bonus….
A year ago I made a complaint to a casino manager at a DIFFERENT casino , not only did they delete the games I had asked to have put onto the casino, I also haven’t heard from my casino manager since almost a year ago . So this amazing gesture from bluffbets has made me realize, it’s not all about the game play customer support is huge. Bluffbets has amazing customer support. Bluffbets bonus are also really awesome. For example lucky kong casino bonuses have a 50x play through. With a $50 max withdrawal……. Completely unrealistic. I would highly recommend Bluffbets casino over so many other casinos :)
2 de maio de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Tracy,
We are truly sorry to hear about the issues you have experienced and the frustration this has caused you. This is certainly not the experience we aim to provide to our players, and we understand how disappointing it can be when deposits or gameplay do not run smoothly.
Please note that while such issues are rare, in some cases factors like internet connection stability or device/browser performance may also affect gameplay and transaction processes. That said, we take your feedback very seriously and we will immediately forward all the details you have shared to our technical team for a thorough investigation, in order to identify and resolve any potential issues affecting your experience.
Additionally, to better understand the situation and assist you more efficiently, your dedicated representative will be reaching out to you shortly to gather further information and support you directly.
We sincerely appreciate you bringing this to our attention and thank you for your patience and understanding while we work to resolve it.
Bluffbet Team
I give this online casino 5 stars !
I give this online casino 5 stars !! Support gets back to you promp. Any problems ive had were dealt with immediately and solved!! That’s what keeps me coming back !! Great job to the support staff!!
27 de abril de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Krista,
Thank you so much for your 5-star review! 🌟
We’re really happy to hear that you’re satisfied with our support and that your issues were resolved quickly. Your kind words mean a lot to the team.
We truly appreciate your trust and look forward to continuing to provide you with a great experience!
Bluffbet Team
great quality & support!
There are many different slots to enjoy, which makes every session fun. The support team is always ready to help and very easy to deal with. Payments are dependable and always match what I expect. Great job overall!
17 de abril de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Kenzie,
Thank you for your kind feedback! 🌟
We’re very happy to hear that you’re enjoying the variety of games and that our support team has been helpful and easy to work with. It’s also great to know that you find our payment process reliable and consistent.
Your positive words truly motivate us to keep improving and delivering a great experience. We appreciate your trust and support!
Bluffbet Team
Crooks - Absolutely awful
Absolutely awful, these guys are crooks. Promise cash back and tiers but seems like nothing works. Good like the plague!
23 de março de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Al,
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we understand that the cashback system can sometimes feel confusing.
As we were unable to locate an account matching your review, we couldn’t perform an account-specific check. However, to clarify: our Loyalty Program cashback is calculated weekly based on the level reached by Sunday. For example, if a customer moves from Level 2 to Level 4 during the week, the cashback paid on Monday will be based on Level 4. Rewards are credited by 14:00 every Monday.
You can find full details about level requirements and how to earn points here:
https://bluffbet.com/en-ca/promotions/vip-program
If you’d like, our 24/7 support team will be happy to guide you step by step and answer any questions.
Best regards,
Bluffbet Team
The pay back are not there it a real…
The pay back are not there it a real scam
23 de março de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Adrien,
Thank you for your feedback. We are sorry to hear that your experience with our brand did not meet your expectations.
We would like to inform you that within our Loyalty Program, cashback is granted weekly based on your level. Each payout corresponds to the level the customer has reached by Sunday. For example, if a customer is at Level 2 on Monday and reaches Level 4 by Sunday, the weekly reward paid on Monday will be calculated based on Level 4. Weekly Cashback or WinBoost rewards are credited to customer accounts no later than 14:00 on Mondays.
We can see that your account was opened only yesterday. Any eligible cashback will be calculated based on your activity up to Sunday and, if applicable, will be credited to your account on Monday at the specified time.
You can review the full campaign details here:
https://bluffbet.com/en-ca/promotions/vip-program
Additionally, our support team will also be sending you an email with detailed information regarding the campaign.
You may also reach out to our 24/7 support team at any time for further assistance — they will be happy to guide you through the cashback process and clarify any questions you may have. We appreciate you taking the time to share your feedback.
Best regards,
Bluffbet Team
Fast withdrawals fun people to talk to…
Fast withdrawals fun people to talk to you awesome games
2 de março de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Butch,
Thanks so much for your review! It’s great to hear you’re having fun and enjoying the fast withdrawals.
Thanks for being part of it!
Bluffbet Team
Easy withdrawal plenty of games
Easy withdrawal plenty of games
2 de março de 2026
Avaliação não solicitada
Resposta da Bluffbet
Hello Bikash,
Thanks for sharing your experience!
Easy withdrawals and wide selection of games are exactly what we aim for.
We appreciate you playing with us!
Bluffbet Team
I have tried multiple times to resolve…
I have tried multiple times to resolve this- I get 7% weekly cashback, and yet I wagered a total of $2700 this week alone, and got $46.92 back. I have reached out to support repeatedly and was told it is correct. I want all of my cashback corrected, or a detailed wagering report, because this is 1000% wrong. I have almost 22,000 VIP tier points, and don’t believe this values my play.
This has gone on for MULTIPLE weeks. I purposely did NOT withdrawal because I knew there was a problem. I expect this to be fixed and resolved within 24-hours, because support never responds quickly even though I am supposed to have priority customer service.
Until this is resolved- I will not make another deposit. I’ve played consistently for over a year, and this is discouraging.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Bluffbet
Dear Taylor,
Thank you for sharing your concerns. We understand how frustrating this situation can be, especially given your ongoing loyalty and VIP status.
We’d like to clarify that weekly cashback is not calculated based on total wagered or deposited amounts. In line with our campaign terms, cashback is based on net losses during the weekly period. This includes all real-money bets, wins, losses, and withdrawals, while jackpot winnings are excluded.
Our system automatically tracks and calculates every individual bet, win, and loss throughout the campaign period, and bonuses are credited accordingly. This is why the cashback amount may not directly correspond to a flat percentage of the total wagered amount.
For full transparency, your dedicated account representative will reach out to you within today to provide a more detailed explanation of your weekly calculations and address any remaining questions you may have.
We appreciate your loyalty and the time you’ve taken to share your experience.
Best Regards,
The BluffBet Team
Over all I'd say this is a good site to…
Over all I'd say this is a good site to gamble and have fun. The winning ratio is better than other sites probably better than Roobet and Stake.
I just haven't won big but I know I will and it will pay off everything that I have spent.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Bluffbet
Hello Di,
Thank you for taking the time to share your feedback. We appreciate your positive comments and are pleased to hear that you are enjoying the platform and finding the winning ratio favorable compared to other sites. We wish you the best of luck and hope your experience continues to be enjoyable and rewarding.
Thank you for choosing our platform.
Bluffbet Team
La note est encore trop haute !!
Comme vous pouvez le voir c’est des vrai pas bon avec cette vieille note de 2.5 ne jouer pas sur ce site bidon il vont vous faire deposer mais vous annoncer que vous pouvez juste retirer 100$ par jour a cause de votre limite vip .. Premièrement j’ai effectué plusieurs retrait en haut de 500$ par jour sur ce site avec beaucoup de dépots de 100$ et plus dans le passé et meme 2-3 retrait de 1000$ aujourdhui on mannonce que je peux pas retirer plus que 100$ par jour et que j’ai signé pour sa lol … j’ai pas signer pour sa premierement parce que j’ai effectué plusieurs retrait avant et ca vien démentir leur truc.2eme quand ils on vu que j’avais raison ils mon dit bluffbet se reserve le droit de changer les règles blablabla .. une belle brochette de pauvre qui opère un site d’argent en ligne la note elle est trop haute même a 2.5 ne jouer jamais sur un site ou ils essaie de justifier le fait qu’ils vous coupe de faire de l’argent pour des raisons papier ou bidon … quand un site se met a faire sa c’est qu’ils sont dans le besoin donc imaginez 2 minute que vous gagner 10 000$ sur un level vip 1 combien de temps ca va vous prendre avant de voir toute la couleur de votre argent .. soyer intelligent et éviter a tout prix ce genre de site :)
7 de dezembro de 2025
Avaliação não solicitada
Resposta da Bluffbet
Bonjour,
Merci d’avoir pris le temps de partager votre avis.
Nous comprenons vos préoccupations et nous sommes désolés que votre récente expérience n’ait pas été à la hauteur de vos attentes. Vous avez mentionné que vous pouviez auparavant effectuer des retraits de montants plus élevés. Les limites de retrait ont été mises en place après le lancement de notre programme de fidélité, qui inclut des avantages tels que des remises en cashback, des bonus de progression de niveau et d’autres promotions pour les joueurs. Ces limites s’appliquent à tous les comptes faisant partie du programme.
Il est également possible de progresser dans les niveaux du programme de fidélité, ce qui permet d’accéder à des limites de retrait plus élevées ainsi qu’à des avantages supplémentaires.
Comme indiqué dans nos Termes et Conditions, lorsque des mises à jour sont publiées et que les clients continuent d’utiliser la plateforme par la suite, cela est considéré comme une acceptation des conditions mises à jour.
Concernant votre avis Trustpilot, nous ne parvenons pas à trouver un compte correspondant au profil utilisé. Si vous pensez qu’il y a un problème avec votre compte, n’hésitez pas à nous contacter — nous sommes disponibles 24/7 et nous serons ravis de vous aider :
Support en direct: https://bluffbet.com/fr-ca/service-assistance/faq
Email: support-ca@bluffbet.com
Votre avis est important pour nous, et nous sommes là pour clarifier tout point qui pourrait ne pas être clair.
Cordialement,
L’équipe BluffBet
It's a good casino,very enjoyable and…
It's a good casino,very enjoyable and customer service is easy and understanding to talk too,games are fun and withdraws are fast and simple.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Bluffbet
Thank you very much for your kind feedback!
We’re happy to hear that you’re enjoying the casino, our games, and the smooth withdrawal process. It’s especially great to know that our customer support team made your experience easy and pleasant. Your support truly means a lot to us, and we look forward to continuing to provide you with an enjoyable experience.
I had free spins for signing up I never…
I had free spins for signing up I never got to use and when I asked "customer service"... An A.I chat bot told me I was wrong and just to do it the same way the issue was never resolved I also lost 900$ really damn fast even with low bets it's just a terrible site.
23 de agosto de 2025
Avaliação não solicitada
Resposta da Bluffbet
Hello Jaden,
Thank you for your feedback. We are sorry to hear about your experience. After reviewing our records, we could not find any prior contact from you via chat or email regarding the issues you mentioned.
Our customer service team is available 24/7 and dedicated to assisting with any issues you may face. If you could provide us with your contact information or reach out to us directly at support@bluffbet.com, we’d be happy to review your case and help resolve any problems.
We take such matters seriously and would be happy to investigate further if you contact us through our official support channels.
Best regards,
Bluffbet Team
STAY AWAY
STAY AWAY. Asked me to deposit money to confirm my account for a withdrawal. Hell nah. I don’t trust that way to complicated to verify ect . Go with a better site like roobet or stake or any other crypto site that makes it super simple and hassle free to withdraw funds and verify . Just wanna let anyone know before you get excited to pull out winnings , good luck lol probably won’t happen .
6 de agosto de 2025
Avaliação não solicitada
Resposta da Bluffbet
Hi Jordan,
Thank you for sharing your feedback. We understand that the account verification and deposit requirements may have been frustrating, and we’re sorry for any confusion.
To clarify, as part of our general Terms and Conditions related to new player registrations through our partners that include promotions, players can play the included games with the Free Spins only, however they are required to make a minimum deposit before being able to withdraw any winnings. This is outlined in our terms and conditions for these specific campaigns, which help ensure fair play and compliance with regulations.
Additionally, the account verification (KYC) process is a standard security measure across licensed platforms. It's essential for both protecting your account and ensuring a secure withdrawal process.
We certainly don't want to make things complicated, and our support team is always here to assist you through any steps you may need help with. Please don’t hesitate to contact us, and we’d be happy to guide you through the process to make everything as smooth as possible.
Thank you for your understanding, and we appreciate your feedback.
Best regards,
The BluffBet team
Hello player don't play the bluffbet…
Hello player don't play the bluffbet they are scam you. I win and withdraw my account terminated. Even I get the wagering. Is big money $3222 I did not get any of it. Player don't hesitate to play bluffbet if you win and withdraw they terminated your account. Big big scammer they don't give any reason what violation you did. A lot alibi to get money. If win money involved probably they did not get any withdraw they terminated right away your account even you msg them they did not give your answer. STAY AWAY THiS SiTe BLUFFBET
9 de junho de 2025
Avaliação não solicitada
Resposta da Bluffbet
Dear Joan,
Thank you for taking the time to share your experience.
We understand how upsetting this experience must have been, and we truly empathize with your frustration. Please allow us to clarify that our Risk team conducts thorough investigations in line with the requirements set by our licensing provider. These checks are a standard part of our responsibility to maintain the integrity of the platform and ensure fair play for all users.
As outlined in the Terms & Conditions accepted during registration, our brand reserves the right to permanently close any account in cases where there is a reasonable suspicion of abuse of games, bonuses, or the platform itself. These measures are in place to protect the wider community of players and the fairness of our services.
If you would like to better understand the framework we follow, we kindly invite you to review our Terms & Conditions available on our website ( https://bluffbet.com/en-ca/terms ) This section provides detailed information about our policies, player responsibilities, and the conditions under which actions such as account closure may occur.
We thank you for your understanding and remain at your disposal for any further assistance.
Kind regards,
0 moyen de protection site bluffbet
Ce site n'offre aucun moyen de protection pour les joueurs. Impossible de fixer une limite de dépôt sur ce site ou de fermer votre compte pendant une période définie. D'autant plus pour être en mesure de faire un retrait sur les paris sportifs, vous devez avoir minimum une côte à 1.50. À éviter ce site et investissez votre argent vers d'autres sites
31 de maio de 2025
Avaliação não solicitada
Resposta da Bluffbet
Bonjour,
Merci pour votre retour. Nous sommes sincèrement désolés d’apprendre que votre expérience sur notre site n’a pas été satisfaisante.
Nous prenons très au sérieux les principes de jeu responsable. Si vous souhaitez mettre en place des limites ou discuter d’options de gestion de compte, n’hésitez pas à contacter notre service client. Nous ferons de notre mieux pour vous accompagner et répondre à vos besoins dans la mesure du possible.
Nous souhaitons également vous rappeler que, comme indiqué dans la section Termes et Conditions de notre site, un certain volume de mises est requis avant de pouvoir retirer un montant déposé. Il s'agit d'une mesure demandée par nos fournisseurs de licence dans le but de garantir un environnement de jeu sécurisé. Cette procédure est standard et s'applique de manière égale à tous nos utilisateurs.
Nous tenons également à vous rappeler que notre service client est disponible 24h/24 et 7j/7 pour rendre votre expérience sur notre site encore plus positive et pour répondre en détail à toutes vos questions.
Cordialement,
Bluffbet Team
Bluffbet is refusing to give me my…
Bluffbet is refusing to give me my bonus claiming I "behaved in activity that is aimed at abusing their services" i put 60 in won money and tried to withdraw saw that it said it couldn't be withdrawn due to it being "bonus funds" so I figured okay play a certain amount lost it all still didn't get my free spins tried to email support so I could see what was wrong and they won't even tell me. 0/10 never put money into this site they will take it and not blink I know that's what casinos do but I did nothing that is "abusing services" and I am losing money due to it I am not happy with this site.
Upon Bluffbets "reply" I would also like to add their risk and compliance team is a bunch of thief's they will make up things to stop you from receiving anything and won't tell you why.
14 de abril de 2025
Avaliação não solicitada
Resposta da Bluffbet
Dear Corey,
Our promotional bonuses and player’s accounts are governed by clear terms and conditions, which help us maintain a fair environment for all players (https://bluffbet.com/en-ca/terms). Upon a detailed review of your account, our Risk and Compliance team determined that activity patterns suggested a violation of these terms.
While we understand that this outcome may be disappointing, it’s important to note that our team’s decisions are based on maintaining the integrity of our platform for everyone.
Thank you,
BluffBet Team
BluffBet Casino est une véritable…
BluffBet Casino est une véritable déception ! Leur service client est irrespectueux et totalement incompétent : ils ont brusquement fermé la discussion du chat sans même répondre à mes préoccupations. Un manque de professionnalisme flagrant !
De plus, le taux de gains est incroyablement bas, bien en dessous des standards des casinos sérieux et honnêtes. Jouer sur BluffBet Casino, c’est tout simplement jeter son argent par les fenêtres. Je vous déconseille vivement d’y déposer le moindre centime, car ils ne feront que vous ruiner sans la moindre considération pour les joueurs.
À noter également que certains commentaires positifs que vous pouvez lire ici sont générés par l’intelligence artificielle pour artificiellement améliorer leur réputation. Ne vous laissez pas tromper par ces avis douteux !
Heureusement, il existe d’autres casinos bien plus fiables, qui offrent un RTP respectable et qui traitent leurs joueurs avec équité. Passez votre chemin et évitez cette plateforme à tout prix !
16 de março de 2025
Avaliação não solicitada
Resposta da Bluffbet
Bonjour Réda,
Nous sommes désolés d'apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Notre priorité est d’offrir un environnement de jeu équitable et divertissant à tous nos joueurs.
Concernant les résultats des jeux, sachez que tous nos jeux fonctionnent avec un Générateur de Nombres Aléatoires (RNG) garantissant l’équité, et que les taux de redistribution (RTP) sont testés de manière indépendante pour respecter les standards de l’industrie. Les gains étant aléatoires, chaque joueur a les mêmes chances de gagner.
En ce qui concerne votre échange avec notre support client, nous regrettons sincèrement si vous avez eu le sentiment que votre demande n’a pas été pleinement prise en compte. Nous prenons vos remarques très au sérieux et allons revoir cela en interne afin de garantir un service toujours respectueux et attentif.
Si vous avez d’autres préoccupations ou questions, n’hésitez pas à contacter notre support. Nous serons ravis de vous aider !
I signed up for bluffbet a couple days…
I signed up for bluffbet a couple days ago. I was enjoying playing the slots but later in the day I signed up when I tried login bluffbet.com was saying that the site was forbidden and now I have no way of withdrawing my winnings or even the money I deposited what can I do now?
10 de março de 2025
Avaliação não solicitada
Resposta da Bluffbet
Dear Chris
Thank you for your feedback. We’re sorry to hear about the issue you’re experiencing. After reviewing your account, we can confirm that there are no restrictions preventing you from logging in. Additionally, our system does not indicate any limitations for logins from Canada.
If you are using a VPN, please try disabling it and attempt to open the website again. To further investigate this matter, kindly reply to the email we have sent you so that we can escalate your case to our technical team.
Once again, we sincerely apologize for the inconvenience. Please rest assured that your funds are secure in your account, and you will be able to proceed with your withdrawal as soon as you log in.
Best regards,
Bluffbet Team
Impossible Verification
Unbelievably hard to verify your account and withdraw. Provided my card statements but they said they couldn't verify because they didn't have the card number on them even though I was happy to send pictures of the card I used to deposit like every other website accepts. No information on the website on how to verify or withdraw prior to playing you have to message Customer support which was very unhelpful. Feels 100% like a scam DO NOT PLAY HERE!!
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bluffbet
Dear Peter,
As per our licensing agreements and to complete your account verification, certain documents may be required. The documents requested may vary depending on the deposit method you have used on our site.
Additionally, we are required to verify that your account is indeed being used by you, which is an essential step for your safety and security. Unfortunately, we cannot automatically verify this. This procedure is in place to protect all our users, and it applies to everyone.
We understand that this process might cause some inconvenience, and we sincerely apologize for that. To ensure this verification is completed smoothly, our Live Support team is available and ready to assist you with any questions you may have. Please don’t hesitate to reach out for support.
We hope that, with the assistance of our support team, your issue will be resolved quickly, and you will be able to continue enjoying our wide range of games and bonuses for an entertaining experience.
Thank you.
PIRE CASINO EVER ILS ATTIRENT LES GENS…
PIRE CASINO EVER ILS ATTIRENT LES GENS AVEC DES BONUS QUI DISENT 150% et 300 freespin au premier depot quand tu creer ton compte et que tu clique sur reclamer bonus finalement sa devien juste un 30% et quand tu eceit au support il te nargue et disent que cest sa le bonus et evite de repondre au question! Belle gang d’arnaqueurs
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bluffbet
Bonjour Jordan,
Nous sommes désolés pour votre insatisfaction.
Notre offre de bonus de bienvenue est valable pour les dépôts effectués dans les 7 jours suivant l'inscription sur notre site. Passé ce délai, malheureusement, l'offre expire. Cette condition est clairement indiquée dans la section T&C de notre page de promotions.
Après avoir vérifié votre compte, nous constatons qu'aucun dépôt n'a été effectué pendant cette période de 7 jours suivant votre inscription. Par conséquent, votre bonus a expiré depuis un certain temps. Cependant, vous disposez toujours d'une autre offre de bonus sur dépôt active sur votre compte, et vous pouvez également profiter de nos différentes promotions disponibles sur le site.
N'hésitez pas à contacter notre service d’assistance en direct pour toute question ou clarification. Nous serons ravis de vous aider !
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
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Saiba mais sobre o processamento das avaliações da Tustpilot.
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