BLUNT Umbrellas AU Avaliações 

761
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Great umbrella, but it needs to be clearer on the website that not all the umbrellas have 50+ UV protection. You have to specifically look for that (hence I now own 2 umbrellas and one that I probably... Ver mais

Avaliado com 5 de um total de 5 estrelas

We purchased our umbrellas around 4 years ago after we had our good umbrella stolen from a restaurant during the Brisbane Floods (I know right, who does that). We ended up with 2 Classic Blunt Umbrel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great product and great service. Website was easy to navigate so ordering a breeze. Umbrellas arrived in day expected and were exactly as described on website. Have used UV umbrella daily s... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Hopeless Delivery and communication resulting in cancelled order. Placed an order and waited for 2 weeks for dispatch. Being a premium brand, you expect they can at least have goods sent out... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Moda

Escrito pela empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

761 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(761)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy to check out, quality product

Easy to check out, great product and arrived fairly quickly. Packaged well and protected the item I purchased.

19 de fevereiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Neveena, thanks for your review. We're pleased to hear you've have a great experience with us and that you love your new BLUNT. Enjoy!

Avaliado com 5 de um total de 5 estrelas

Very timely delivery

19 de fevereiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Vicki, thanks for your review. We're pleased to hear you've have a great experience with us and that you love your new BLUNT. Enjoy!

Avaliado com 5 de um total de 5 estrelas

Fantastic umbrella

Great product. Ordering is easy. Delivery is prompt.

8 de fevereiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Steven, thanks for your review. We're pleased to hear you've had a great experience with us and are enjoying your new BLUNT. Regards, Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Proud to sport it.

It was easy to order.
The umbrella met with my expectations, very stylish!
It is a joy to carry!

1 de fevereiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Karen, thanks for your review. We're pleased to hear you've had a great experience with us and are enjoying your new BLUNT. Regards, Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Limited Blunts

Items in stock!
Fast posting and quick dispatch.

23 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Great umbrella

prompt delivery and very good quality product

23 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 1 de um total de 5 estrelas

I was sent the wrong product

I was sent the wrong product, have tried to email support but there has been no reply in nearly 2 weeks.

The company seems to have a lack of focus on support, with them only being available 3 days a week, and also auto replying about their backlog of enquiries which indicates an issue.

I was recommended this umbrella by a friend and was excited to use the product, however the complete silence for my support ticket in 2 weeks will prevent me from recommending this to anyone in the future.

EDIT:
As of 14th of March I still have not heard anything from this company.

30 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Mark, we're sorry to hear of your experience with us. I believe our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Avaliado com 1 de um total de 5 estrelas

We have received the wrong item

We have received the wrong item. We have contacted you via email and have tried to call. There has been no response.

29 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Claire, sorry to hear this. Our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Top quality and great sun protection

Love these gorgeous umbrellas. I have a UV umbrella in both the Coupe and Metro models. Not only are these Blunt umbrellas so pretty but are a must for me for sun protection all summer. I love the sturdiness of the Coupe model and the convenience of the folding Metro model. I hope Blunt will bring out more colours and more models in the UV range. They are the best UV umbrellas on the market and yes they do keep you cooler as well as protecting your skin.

26 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. The UV range is simply amazing during summer, we hope to expand this in the near future ;) Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Great umbrella

Easy to order, quick delivery and very good quality umbrella.

7 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Easy ordering process

Easy ordering process, quick delivery. Great quality product.

28 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 1 de um total de 5 estrelas

Customer Service?

Blunt umbrella's claim to be "built to last" and the $199 Sport version I bought was supposed to be "big and strong" - it failed the second time that I used it!

I lodged a warranty claim more than a month ago with a follow up email and only received automated replies. I also phoned Blunt and only got through to their answering machine.

Unfortunately, Blunt's "customer service team are currently dealing with an unprecedented volume of customer enquires, so your patience with response time is appreciated."

I also note that there are quite a few recent reviews highlighting Blunt's recent lack of customer service responses.

11 de fevereiro de 2023
Avaliação não solicitada
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Philippe, we're sorry to hear of your experience with us. I believe our customer service team will be in touch as soon as possible to resolve this matter. Kind regards, Team BLUNT

Avaliado com 1 de um total de 5 estrelas

No customer support – No responsibility

I ordered my first and likely last Blunt umbrella in late November, which was supposed to have arrived well in advance of Christmas. It turns out it did arrive early December in my city, however it did not get to me until the end of the month as my package sat in limbo for 3+ weeks due to Blunt not including the street address on the package’s destination, even though it was added during checkout correctly and shown clearly on the receipt after payment.

I had to identify this as the cause of the issue as to why my package did not move for 3+ weeks even though it was in my city, as the postal service did not know where to send it to. I contacted Blunt Umbrellas who sent an automatic reply to acknowledge my request and to follow up, however they never did. I had to sort this out with the postal service even though it was the sellers responsibility. To date I have still not received a reply, nor an apology for THEIR mistake.

If you are going to purchase from Blunt Umbrellas directly good luck. You better hope their dispatch staff or systems do not screw up the destination address, as they will not take responsibility for their errors and what they call customer support is non-existent.

24 de novembro de 2022
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi Mike, we're sorry to hear to this, we have notified our team and they are looking into this. I believe our customer service team have since reached out to you to resolve this matter. Kind regards, Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, quality, well designed, built to last

19 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Great product and customer service

Easy to make the purchase and it came quickly and is beautiful

24 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

I knew I had to have it

While We were holidaying in NZ over Christmas and the New Year holidays and I saw these beautiful umbrellas. We live in the tropics and often have rain and extreme sunshine. As soon as I saw them I knew I had to have one , I bought the small compact one,it’s so easy to take with me and have on hand for whenever I need it. Absolutely love it, Would highly recommend

5 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

Avaliado com 5 de um total de 5 estrelas

Such fast delivery!

31 de janeiro de 2023
logotipo da BLUNT Umbrellas AU

Resposta da BLUNT Umbrellas AU

Hi there, thank you for your review. We're pleased to hear you've had a great experience with us and love your new BLUNT. Enjoy! -Team BLUNT

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