Bluwayautotransport Avaliações 

75
•
O TrustScore é 2.5 de um total de 5

2,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Veronica connected me with an excellent transport service that picked up my van on time, great communication, service, sent me pictures and took the time over the phone to park it where I wanted. The... Ver mais

Avaliado com 1 de um total de 5 estrelas

I understand that this company operates a bait and switch tactic. They told me that the cost would be $600 to ship my car. They wanted a $200 deposit and $400 on arrival. They doubled the price two da... Ver mais

Avaliado com 1 de um total de 5 estrelas

Stay away from this company at all costs they do not know anything about car shipping I highly recommend you DO NOT USE THIS COMPANY

Avaliado com 5 de um total de 5 estrelas

Bluway gave us a quote before the war started in Iran. Shortly afterwards the war did start and gas prices skyrocketed. It took patience and the realization that it was going to cost more. But Jord... Ver mais

A empresa respondeu


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,6

Todas as avaliações

(75)

75 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bluway Auto Transport provided an…

Bluway Auto Transport provided an outstanding experience from start to finish. I was initially nervous about shipping my vehicle because I had never used an auto transport company before, but their team made the entire process easy, smooth, and stress-free.
The staff was very professional, knowledgeable, and responsive throughout the shipment. They explained everything clearly, provided realistic timelines, and stayed in touch with me during every stage of the transport. I really appreciated their honesty and transparency regarding pricing and scheduling, which made me feel comfortable and confident working with them.
The driver arrived on time for pickup, handled the vehicle carefully, and delivered it safely without any issues. The communication throughout the transport was excellent, and I always felt informed about the status of my shipment.
What stood out the most was their dedication to customer service. Anytime I had a question, they responded quickly and professionally. It's rare to find a company that genuinely cares about its customers and works hard to provide quality service.
I highly recommend Bluway Auto Transport to anyone needing reliable vehicle shipping services. They are professional, dependable, and truly committed to making the transport process as smooth as possible.

14 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FRAUDS &LIARS

This company appears to engage in deceptive practices. They routinely accept customer deposits and then provide repeated excuses for delays, such as claiming the truck driver is unavailable, the truck has broken down, or they need more time to secure another vehicle for pickup. Despite these promises, the vehicles are rarely transported as agreed.
Customers report that deposits are taken but never refunded, with the company offering only vague or fabricated reasons. The representatives often use names that sound fictitious, and the operation does not appear to be legitimately based in the United States. Staff are frequently “on break,” unavailable, or claim that the finance manager is not in and will call back later calls that never come.
This pattern of behavior suggests a systematic issue rather than isolated problems. I strongly recommend that affected customers document all communications, file formal complaints with their state Attorney General’s office, and consider pursuing legal action for recovery of deposits and any additional losses. They are liars and lie and claim they never receive any I formation of payment of the people and keep your money.. it’s clear that you guys are liars and thieves and have been reported. Good luck

8 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thieves

UPDATE: GET YOUR MONEY BACK IN 24 HOURS

So after a week of being ghosted and all of their phone numbers no longer working, I filed a claim on their surety bond. In less than 2 hours I received a confirmation refund email, and in less than 24 hours I had my deposit back in my account.
Their bond provider is Merchants Bonding Company. Submit a claim directly on their site. I got my money back right after doing that.

Original review:
Absolutely no integrity. We signed a contract for an agreed rate, I paid a $250 deposit and the day the pick up was scheduled, the price was almost doubled. Absolutely 0% communication, accountability, and professionalism.

16 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

On May 1, 2026 I put down a deposit of 175.00 to have my car transported from ATL to Chicago. The car was supposed to be delivered on May 4th, 2026. No delivery! Call Bluway and they told me they couldn’t find a driver at first; then turn around and told us they found a driver and the car is to be delivered on Tuesday. NO CAR DELIVERED! This time the excuse was the driver truck broke down and was in the shop! Wednesday, the driver truck still in shop! STILL NO CAR DELIVERED! To make a long story short, THESE PEOPLE ARE SCAMMERS! I SPOKE TO MYRA, who is supposed to be the manager and requested a refund and today is the day for me to receive refund, never received refund and now they will not answer the phone! They did not call me with an update on driver, refund, no apologies for wasting my time BUT THEY TOOK MY MONEY! You should be ashamed of yourselves for scamming people out of their money! STAY AWAY FROM THIS COMPANY!!!! BEWARE!

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent services

Excellent services by Vanessa Brown thanks for your help.

7 de maio de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your feedback! We're glad to hear you had an excellent experience with Bluway Auto Transport and that Vanessa Brown was able to assist you. We truly appreciate your support and look forward to helping you again in the future!

Avaliado com 1 de um total de 5 estrelas

Very disgusted

Very disgusted. I ordered my car to be picked up paid 100.00 waited for pickup at 1 pm as told never called never showed called at 115 was told sorry we can’t get car til next day unfortunately I couldn’t wait I had to be out of hotel that evening was told by mgr Myra I’d be reimbursed since not my fault and I’d have money back next day. Never happened been 2 months after numerous calls texts still no money back after weeks of being told it was being sent back. Stay far away from this company they lie to you and don’t refund your money

11 de março de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

We’re sorry to hear about your experience. However, we were unable to locate any order in our system under this name, so it’s possible this review may have been posted for the wrong company.

That said, we want to clarify that delays in auto transport can occasionally happen due to driver scheduling, weather, traffic, or route changes, and we always try to communicate updates as quickly as possible. Refund requests are also handled according to the booking terms and are never intentionally ignored.

At Bluway Auto Transport, we take customer concerns seriously and work hard to provide honest communication and professional service. If this review is related to an actual booking with us, please contact us directly with your order details so we can properly investigate the matter and assist you.

Avaliado com 1 de um total de 5 estrelas

Not Trustworthy

Signed a contract with Bluway Auto Transport to transport a car from Denver Co. to Bismarck, ND. Bluway promised to pickup car, but they never did, wanted more money than agreed on. Refused to return my deposit! Do NOT trust this company

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bluway quote

Bluway gave us a quote before the war started in Iran. Shortly afterwards the war did start and gas prices skyrocketed. It took patience and the realization that it was going to cost more. But Jordan at Bluway came through and our car will be picked up tomorrow! We can't say enough about Jordan and Bluway!

2 de maio de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you so much for your patience and understanding during a very challenging time. Sudden increases in fuel prices and market conditions can affect carrier availability and transport costs, and we truly appreciate your flexibility throughout the process.

We’re especially glad to hear that Jordan was able to come through for you and get everything arranged for pickup. At Bluway Auto Transport, we work hard to keep our customers informed and find the best possible solution, even during unpredictable situations.

Thank you again for your trust and kind words — we look forward to completing your shipment smoothly and safely!

Avaliado com 5 de um total de 5 estrelas

Vanessa Brown

Vanessa Brown
Very good service

28 de abril de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your trust and kind words.

Avaliado com 5 de um total de 5 estrelas

Great job I would ship with again!!!

1 de maio de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your feedback! We're glad you had a great experience with Bluway Auto Transport. We truly appreciate your support and look forward to shipping with you again in the future!

Avaliado com 1 de um total de 5 estrelas

Spoke to someone who called herself…

Bluway transport .Spoke to someone who called herself Veronica Rose She gave us a qoute and we paid the amount and signed the contract with the promised delivery date . After our car did not arrive on the original date promised, we were told there was a delay and promised it would arrive the next day after multiple messages to Veronica, she sent a reply generated by AI she didnt even delete the part stating this is a generated AI message. Not long after this sent message We received a call from someone who said they were with Bluway and informed us the price has changed and qouted us a $1000.00 more . So for 3 days we wasted our time with this dishonest , deceitful company. We Will be filing a report with the limited liability cooperation commission, The US Department of transportation and the fair trade commision regarding their bait and switch tactics including the sign contract with the qoute.
JC Speck

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't use this company!

Don't use this company!! They do a bait and switch. Tell you one price in the contract and then once you sign they say that they can't find a driver and that you need to pay MUCH more!! Ripoff!!

Then if you do contract with them, communication is terrible. You get your auto whenever you get it - and it's always "tomorrow". Stay away!!

25 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Satisfiying

It's been a pleasure working with this company. Everything was great and professional thanks to Vanessa Brown.

24 de abril de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your kind words! We're glad to hear you had a great and professional experience with Bluway Auto Transport. Vanessa Brown will be happy to hear your feedback. We truly appreciate your support and look forward to assisting you again in the future!

Avaliado com 1 de um total de 5 estrelas

Misleading brokerage company

Misleading brokerage company, take your money somewhere else, ive received at least 10 calls asking for more money to transport my vehicle than initially agreed on. Do not use the brokers. My mistake was to pay a deposit, as of today this deposit has not been returned.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They go over and above and are very…

They go over and above and are very pleasant 10/10

21 de abril de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for the amazing feedback! We're glad to hear you had such a positive experience with Bluway Auto Transport. Going above and beyond for our customers is always our goal, and we truly appreciate your support and 10/10 rating!

Avaliado com 5 de um total de 5 estrelas

Responsive

Responsive, punctual, car transported safely, arrived in good condition.

9 de abril de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle arrived safely and in great condition. We appreciate you choosing Bluway Auto Transport and look forward to assisting you again in the future!

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service . I experienced on time pickup and delivery.

4 de abril de 2026
Avaliação não solicitada
logotipo da Bluwayautotransport

Resposta da Bluwayautotransport

Thank you for your feedback! We're glad to hear everything went smoothly and that your vehicle arrived safely and in great condition. We appreciate you choosing Bluway Auto Transport and look forward to assisting you again in the future!

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