Very Disappointed — Misleading Advertising and Poor Customer Service I am extremely disappointed with this company and the product I received. The advertisement makes this piece look li... Ver mais
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Veja o que dizem as avaliações
I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order... Ver mais
Ever since I placed my order there has been very little communication. I get a tracking number but when I try to track my order, there is no such order. They do not have a phone number and when you... Ver mais
I ordered an ornament for my granddaughter who loves to read. It appeared to be a wooden 3d design of a girl lying down reading surrounded by her books, also individualised with her name. What I re... Ver mais
Detalhes da empresa
Escrito pela empresa
Find the Personalized Gifts for Dog Lovers, Cat Lovers. Unique Gifts for Him, Her, Grandma, Besties... We believe that Personalized Gifts with bargain prices are the core value that keeps you with us.
Informações de contato
500 Delaware Ave #1960, 19899, Wilmington, Estados Unidos
- contact@bmgifts.co
- bmgifts.co
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Product & Service
In a world of "instant everything", we forget that custom pieces take longer. The quality of the product I ordered FAR exceeded my expectations & was well worth the wait. BM Gifts also responded in a timely manner to my questions regarding shipping. I WILL be ordering from them again.
Over all experience very un happy would not recommend
The BBC tumbler was great.
I ordered a purse for a friend. They left off her name, sent 2 the same.
When I questioned them about the leather construction, their reply was in the description it states PU leather (fake leather) poly something leather.
They did not address the duplication, they did not address leaving off the personalized name.
The website is very hard to use.
User friendly NOT AT ALL.
I need to quite ordering on line!
Their final remark was I got what I ordered case closed

Resposta da BMGifts
Update to My First Review
I wrote a review that some of you read. I thought I would never get my order and was unhappy about the lack of communication. It did finally arrived, so now I know they are a legitimate company. I do love the clutch I bought for a friend and she loved it as well. In fact, she cried when she saw it with her dog's names and her name on it. I am now ordering one for a different friend for her birthday.
Good deals
The good deals and prices of things , very good quality items and very satisfied
Purchased a custom wallet for my wife
Purchased a custom wallet for my wife. The zipper stalls a quarter of the way and there’s smudges on the photos printed to the wallet. I contacted the company and their only willing to give me 15% of my money back for a product they should’ve inspected prior to being sent out.
Website return policy states they will give FULL refunds if product is damaged or doesn’t arrive. So why are they trying to low ball me with 15% back? Not professional and very unsatisfied with this business.

Resposta da BMGifts
Awesome merchandise…
Your purses and everything else u make r beautiful what a keep sake for when we lose a fur baby or family thank thank for making a Christmas gift for me
Wonderful gift!
My husband purchased my purse for me for Christmas. I absolutely LOVE it. The quality is great and I would highly encourage anyone looking to order!
We paid 50.00 for a purse and never…
We paid 50.00 for a purse and never received it. I have emailed them over and over and have received no acknowledgment of my emails. They just stole our money. Stay far
Away!!!!!

Resposta da BMGifts
I ordered two personalized pet purses
I ordered two personalized pet purses. One for me and one for a friend. I absolutely love mine and when I gave my friend hers it brought tears to her eyes. She loved it. Such detail in the purse. Love love love them.
Loved the puppy purses!
I ordered the puppies pictures on the purses for all the gals in my family for Christmas, they all Loved their purses, I also included the pups that passed away, and the ladies just Loved that! Also made a great memory for them, I will buy from this company again!
SCAM
Any company that doesn't even offer a phone number to call for assistance with their order is shady! Won't ever purchase from this company again.

Resposta da BMGifts
Love my handbag
Love my handbag. Great quality. Personalizing was perfect.
Do not order
Do not order. Placed an order on 11/24. Supposedly shipped on 11/29 and now sitting in shipping center since 12/2
IntervalWorkdays:0
StepCostDay:0
Status:Transit
Events:2022-12-02 06:46:55,Arrived at Sort Facility quanzhou
OrignDest:CN→US
InShippingMethodName:YunExpress Registered Standard General
TrackingNumber:9274890278833910607500
CustomerOrderNumber:BMG79708=96
Number:YT2232621272787457
Status:Transit0
Destination:US
Origin:CN
2 2022-12-02 06:46:55 Arrived at Sort Facility quanzhou----quanzhou
1 2022-11-22 15:44:49 Shipment information received

Resposta da BMGifts
I`m giving them a 1 star & I shouldn`t…
I`m giving them a 1 star & I shouldn`t even give them that. I ordered a purse on December 3,2022. Never got an email or anything but they damn sure got their money from my bank account. I emailed them & I have NOT received an email back in no response of a tracking number or ANYTHING. I will NEVER order ANYTHING from this company. They don`t even have a phone number on their website & oh, DON`T TRY TO EMAIL THEM.

Resposta da BMGifts
I never received my product but my…
I never received my product but my charge card was charged.

Resposta da BMGifts
They Don't return emails and No…
They Don't return emails and No Customer Service phone number at all.
This has been a Big Waiste of time and money and now with have to contact my bank to get my money Refunded!
DON'T DO BUSINESS WITH THIS BIG SCAM COMPANY!

Resposta da BMGifts
Notice how all the one star reviews…
Notice how all the one star reviews have the same auto response. This is a scam!!
I ordered mine back on 10/8 still nothing i get tracking updates but yet it seems to sit at a "facility" now going on 3 weeks and UPS is the one that is "suppose" to pick up. Now we all know UPS is not going to let a package sit that wrong unless the tracking system is all bogus!!
Auto response:
Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via customer support portal on website, we promise that we will respond you within 24 hours and give you the best solution for your case.

Resposta da BMGifts
They are make such beautiful memories…
They are make such beautiful memories and absolutely spectacular purses what get me to purchase this magnificent purse love for all animals specially for people who love them all I have 6 rescue one pass away and I order one when I receive my first purse I was in heaven absolutely gorgeous and high quality so I order wallet with names of my animals and one more purse becose they completely different from evry companies...thank you for thinking about some things different to create I love them so much and I have print my late dog on one purse so like they say he never walk alone I keep him with me all the time what beautiful memories thank you again and have a wonderful Christmas and happy new year and millions sales ...thank you so much your costumer Beata Gorley
I ordered a purse for my sister on Oct…
I ordered a purse for my sister on Oct 28 2022. She still has not received the package. I never got a trace number and have emailed them several times and had no response.

Resposta da BMGifts
Spectacular product love my pocket book…
Spectacular product love my pocket book and tote.
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