B Moved Limited Avaliações 

398
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company and teams Were excellent: Pre planning was great communication and very clear. The team on the day were fast efficient, really friendly and kind. They understood what it was like... Ver mais

Avaliado com 5 de um total de 5 estrelas

B moved were absolutely fantastic from start to completing our move The staff were so helpful, nothing too much trouble and they just cracked on with every job they were given. I can not recommend... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An excellent service from start to finish. They packed up quick and efficiently and were very polite and helpful. I would absolutely recommend their removal services. They went above and beyond. Thank... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have used B Moved three times now and are always so impressed by their service. Super friendly, polite and professional, they take care of everything - I wouldn’t use anyone else. Highly recommend.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte marítimo

Escrito pela empresa

At B Moved we provide customised removal services for residential and commercial clients based in London. We can take care of your storage needs, deliveries and interior designer installation services as well. Moving home or offices? We offer free, no obligation home/office visits to discuss your moving project. This way we can provide a bespoke plan and quotation. B Moved has been created to be a local company, operated by trustworthy and reliable individuals who care. We recognise how stressful a house/office move can be and the importance of providing a service offering that allows the end client to focus of looking after their family / staff whilst letting the tangible assets be taken care of by professionals. The bespoke solution enables our teams to scale up/down depending on the circumstances and schedule, removing the stress and hassle at a reasonable cost. After all, you went through a lot of trouble to get your new home / premises and last thing you need is more anxiety and expense! At B Moved we cater for all your needs, whether you are moving from a flat, house, office, single room or just need a single item moved, we are here to help you.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

398 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(398)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

What a fantastic experience

What a fantastic experience. From the outset of the reasonable quote to the efficient packing and moving on the day, I couldn`t recommend this company any more. We were amazed at how quick, strong and careful the movers were and what good attention to details they had.
Thanks again

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely horrendous experience

Absolutely horrendous experience
Do not use! They only do site surveys online now which resulted in the most stressful, horrendous move I have ever had. They underestimated the job, didn't supply enough men or vans and caused a whole host of issues resulting in our buyers trying to claim £4k from us for delayed move in and distress. The whole experience was awful! The owner even admitted on the day of our move that they had taken too much work on and they didn't have the resources to do the job.
B Moved ended up taking us to the Small Claims for the remainder of our balance and we ended up settling as it caused us so much stress.
There are many other removal companies out there so don't use this one and if you do please carefully check the terms & conditions around damaged items and the value they will pay out for items they break/damage.

22 de fevereiro de 2025
Avaliação não solicitada
logotipo da B Moved Limited

Resposta da B Moved Limited

Hello,

We are disappointed to read this review and feel that it is both unreasonable and inaccurate. The vast majority of our surveys are conducted in person, with only a small number carried out virtually, primarily for clients based outside of London. The job was not underestimated; rather, the client failed to show the surveyor the gym and other storage areas. Additionally, on the scheduled packing day, the client failed to grant access to their new home as outlined in the signed quotation paperwork and separately confirmed in their email. As a result, we had to store their belongings overnight at no additional charge, which caused delays on the moving day. Furthermore, the client was not present throughout the removal process, which was a breach of the terms and conditions agreed to. The client later attempted to claim £4,000 from B Moved for a delay in vacating their previous property. This amount was never validated and had not actually been lost. Additionally, the client made several claims regarding alleged damages without providing any proof, including one claim raised nine weeks after the move. As is standard practice among reputable removal firms, we offer additional goods-in-transit insurance, which was declined on the acceptance form and confirmed via email, stating, "We will be using our own insurance."

To clarify, the owner of B Moved does not recall ever stating that the job was underestimated.

Regarding the small claims process, we found the client's decision to withhold the final payment of over £2,000 to be highly unjust. We agreed to a 60% upfront / 40% on packing day payment structure as a gesture of goodwill, given that they were a returning client—despite this not being common industry practice. Unfortunately, we later realized that this trust was misplaced, especially after the client initially requested to pay only a 10% deposit, falsely claiming that the company owner had approved this. In almost seven years of trading, we have never accepted a 10% deposit.

Ultimately, the client chose to settle the small claim, reducing the balance owed by about 15%, as the client was aware they had little chance of succeeding in court. In nearly seven years, we have only pursued small claims on four occasions, one of which was not a dispute but a commercial client unable to make payment. This demonstrates that we do not take legal action lightly but will do so when necessary to protect our business from clients who attempt to avoid payment for services rendered.

We regret that what was initially a positive relationship has ended in this manner. However, as a family-run business, we will always stand by our values and defend our reputation—something we hope those reading this response will appreciate.

B Moved team

Avaliado com 5 de um total de 5 estrelas

B Moved were fantastic!

B Moved were fantastic. They took all the stress out of our move, packing everything up carefully and logically, and helping with the unloading and placement of everything at our new place. They worked incredibly hard and were friendly and cheerful throughout - would absolutely recommend. Thank you so much to the whole team!

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely incredible!!

Absolutely incredible moving company - so easy to communicate with from the start, they were transparent on costs and planning, and have a very skilled team. On the day itself, the team were fantastic - super quick and had good humour through the whole process. Bart and his team went out of their way to help with getting us settled in and we are so grateful for their kindness. We will use them if we ever move again and if you’re thinking of booking them, don’t hesitate!!

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The B move team moved our family home…

The B move team moved our family home from London to Ascot. Absolutely delighted with the service. Very helpful during the booking process, excellent packing of all my fragile items, all boxes clearly labelled, very polite team and made sure my all the beds and bedding was in place for our first night. Highly recommend the team.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service by the guys at B Moved

Amazing service by the guys at B Moved! Great communication throughout, very efficient and polite. Nothing was too much trouble and all my items arrived back in perfect condition from storage. They dropped boxes off well in advance, dismantled and built furniture for me. They even took off my front door (and reattached it) so we could get my sofa in! Wouldn’t use anyone else and have already recommended to my friend!

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Really strong team. Good, clear communication before the move and the guys working on the day were great - tireless, careful and good-humoured. Recommended.

26 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service; packing guys did everything in our 2 bed flat, fit everything on to one van, moved it from London to Manchester the following morning and unloaded all with no problems. Took apart and reassembled multiple types of furniture very quickly.

17 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These guys are the best

These guys are the best! Quick video of our house for costing, very fair price. They send a team of 4-6 to pack you up and move you over 2 days. Super Efficient, not a single issue, and everything planned to a T!

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Moving Company Ever

We've used B Moved 3 times for house-moves and 3 times as handymen/couriers. And we've recommended them to multiple friends. Not once have we or our friends been disappointed. The team are helpful, friendly, careful and completely take the stress out of moving. The photo survey the team took of our rental before moving the furniture in also helped us with a rogue landlord. We couldn't recommend B Moved more highly.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best moving company I have ever…

The best moving company I have ever come across.

I am so glad that we went with B moved, after a friend recommended them. It was such an easy move, such personable and knowledge blokes and such a positive attitude which made the day so easy!
Hopefully we aren't moving in the near future, but if we were, we wouldn't hesitate to call up Bart and the team right away!
The admin team as well were superb, and answered any emails or phone calls so quickly and made it all so easy!! Thank you all SO MUCH!!

12 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a great team

What a great team - friendly & professional experience from a hard working team. I have no issues in recommending them to anyone looking for a removal company.

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional, efficient and honest

I am really impressed with B Moved. They made what is a stressful time very stress-free. Everyone was really pleasant and reassuringly professional. Everything was packed and moved really well and efficiently, with no breakages. They were slightly more expensive than the other removal companies I spoke to, but I have no regrets choosing them. I would 100% recommend Bart and his colleagues

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BMoved are excellent

BMoved are excellent! They packed our whole house up at impressive speed, the guys were all extremely polite and helpful and they even delivered our stuff back to us on a Bank Holiday Sunday after we had to put it in storage for 5 months whilst we searched for a new house. They made what could have been a painful process very pain free. I’d have no hesitation recommending them to everyone - and they were a lot more competitively priced than many of their competitors. Thank you very much Team BMoved!

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 recommend highly efficient and professional movers

Our experience with B Moved was really excellent. The packing up on day 1 was done at lightening speed - we couldn't believe it was all done so quickly and they didn't need our help at all! The staff were all incredibly helpful and professional. They managed to squeeze everything into one van so we didn't need to rent a zip van. The movers on sat 2 were also lovely and very professional. No complaining when we had to wait a few hours for our keys. I will definitely be recommending B Moved to my friends and family! Thank you for making it such a stress free process.

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

B moved took our job on quite last…

B moved took our job on quite last minute and were absolutely brilliant! Their guys worked so hard over what was two very hot days and never complained and always had a smile on their faces.
Couldn’t recommend them more

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

The B Moved team were fantastic from start to finish. They did a great job of packing up and moving everything out of our flat and into storage - all very easy to arrange with quick response times to any queries. The team were also very helpful when we needed to access the storage.
They then moved all of our belongings into our new house seamlessly (even when it seemed the bed might not make it up to the top floor, somehow they made it look easy!).
The whole team take great care when working whilst also being incredibly efficient.
I would 100% recommend them to anyone looking to move.

16 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend B Moved

We’ve used Ben, Tom and his team twice and wouldn’t hesitate to call them again, if needed. Absolutely brilliant in all aspects, hardworking, careful and so friendly. We even had some good laughs much needed on a stressful day! They made the miracle of getting our sofa through a small door while still paying super attention to not damage anything. They even had some good suggestions on where to place furniture and organise the house and worked relentlessly until late. Spotless!

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very efficient friendly service

Very efficient friendly service. They came the day before completion to load as much as possible making the actual moving date less stressful. The guys were super helpful, very fast but careful with our possessions. Highly recommended.

19 de julho de 2024
Avaliação não solicitada

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