Customer (you don’t) care
After four tries with customer care over a month I received a response.
-You don’t answer phones during business hours
-you don’t respond to chats on your website
-you don’t respond to customer care requests on your website
When underwear tears at the seams, you quote a 30 day warranty.
I’m going to look for competitors in this space.
——————————-
Influx Support (BN3TH)
Sep 12, 2025, 1:49 PM PDT
Hi Mark,
Thank you for reaching out. We did respond to your previous emails. What I can suggest you do is to check your junk or spam folder to see if the emails show up there.
Unfortunately, this purchase is beyond our 30-day warranty policy, and we will not be able to replace your product.
11 de setembro de 2025
Avaliação não solicitada
