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Bobtail Avaliações 243

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve had an awesome experience working with Bobtail. Their team is super professional and really stays on top of communication. The reps consistently check in, follow up on loads, and make sure eve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good team of professional staff members Ready to help and guide you 24x7 Very cooperative and positive attitude Fast and hassle free transactions App is easy to use simple steps to download... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of speaking and working with Johnny from Bobtail he has been awesome along with Maria and a few others from the company. Very professional quick response just a pleasure to work wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bobtail has definitely helped my business move forward into the right direction! I really appreciate their willingness to go the extra mile and make sure I have all the tools I need to succeed. A spec... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Bobtail provides freight factoring and fleet cards built on transparency and fairness to help carriers grow their businesses.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve had an awesome experience working…

I’ve had an awesome experience working with Bobtail. Their team is super professional and really stays on top of communication. The reps consistently check in, follow up on loads, and make sure everything is running smoothly from start to finish.
Big shoutout to Sammy — always checking in, keeping me updated, and making sure everything is handled right. That level of communication makes a huge difference.
What I appreciate most is how proactive they are — you’re never left wondering what’s going on. They actually care about keeping you informed and supported.
Overall, great company to work with. Reliable, responsive, and easy to deal with. Definitely recommend.

9 de abril de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you so much for this amazing review! We are so happy that you had an amazing experience and hope you will continue to be satisfied with our service!

Avaliado com 1 de um total de 5 estrelas

This company doesn’t seem to want to…

This company doesn’t seem to want to take responsibility for its own mistakes.

10 de março de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Hi Anthony, we’re sorry to hear this and would really like to look into what happened. Please email us at hello@bobtail.com
with more details so we can review and make things right.

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of speaking and working with Bobtail

I had the pleasure of speaking and working with Johnny from Bobtail he has been awesome along with Maria and a few others from the company. Very professional quick response just a pleasure to work with highly recommend for factoring. Thanks to you guys.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you for the kind words! I will make sure the team knows them too.

Avaliado com 5 de um total de 5 estrelas

My experience was great

My experience was great, working with Teddy (Asad) was easy, he took the time to explain all details and answered any questions I had. This was a great experience and I’m looking forward to continuing business with Bobtail.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you for the kind words! I will make sure the team knows them too.

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service …

Outstanding customer service Teddy(Asad) was very helpful and informative about the company and services Bodtail provides for customers going with this factoring company answered all my questions and concerns I appreciate Teddy and look forward to working with Bobtail

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you for the kind words! We’re thrilled to hear you had a great experience with Teddy (Asad). He takes pride in being thorough and transparent, and we’re glad he was able to answer all your questions and concerns. We appreciate you choosing Bobtail and look forward to supporting you as you grow your business.

Avaliado com 5 de um total de 5 estrelas

Muy buena antencionnporbparte del señor…

Muy buena antencionnporbparte del señor representante

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

¡Muchas gracias por su comentario! Nos alegra saber que recibió una muy buena atención por parte de nuestro representante. Su satisfacción es muy importante para nosotros y estaremos encantados de seguir apoyándole en lo que necesite.

Avaliado com 5 de um total de 5 estrelas

Excelente atención proactivo y seguro…

Excelente atención proactivo y seguro de el trabajo que realiza

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

¡Muchas gracias por su comentario! Nos alegra saber que recibió una muy buena atención por parte de nuestro representante. Su satisfacción es muy importante para nosotros y estaremos encantados de seguir apoyándole en lo que necesite.

Avaliado com 2 de um total de 5 estrelas

Lack of communication, responses, and professionalism

I have had a frustrating experience with Bobtail, particularly regarding their lack of responsiveness and follow-up on pending invoices. Despite submitting invoices on time, I have had to repeatedly push the company to address payments, which should be handled proactively rather than requiring constant client follow-up. The process of getting paid has been inconsistent, and there is no clear communication when invoices are delayed or stuck in processing.

Additionally, the experience became even more difficult during a buyout process. Bobtail was uncooperative and slow to respond when trying to finalize the transaction. While some customers praise Bobtail’s customer service and fast payments, my experience has been the opposite marked by delays, poor communication, and a lack of accountability. I would not recommend Bobtail to others based on this experience, especially for those who need reliable, proactive support.

I originally chose Bobtail based on their positive reviews highlighting fast payments, responsive support, and seamless service. However, as I stated previously, I had the complete opposite. They were unresponsive, failed to follow up on pending invoices without constant client chasing, and became difficult and uncooperative during a buyout process. What I expected to be a smooth, professional transaction turned into a frustrating and disorganized ordeal.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

We’re sorry to hear about your experience. What you’ve described is not the standard we aim to deliver, especially around communication, invoice follow-ups, and buyout support.

We’d like to look into this and address it properly. Please contact us at hello@bobtail.com
or call us directly with your account details so we can review and help resolve this.

Thank you for sharing your feedback.

Avaliado com 5 de um total de 5 estrelas

I have a great experience with Wendy

I have a great experience with Wendy, she help me clarify some loads i was having issues with. Definitely Wendy is very professional and that makes bobtail exemptional for who ever needs factoring.

If i have to recommend someone from bobtail that will definitely will be Wendy.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you so much for this review, we are glad Wendy was so helpful to you!

Avaliado com 5 de um total de 5 estrelas

Wendy is the most diligent person I've…

Wendy is the most diligent person I've ever had at Bobtail. If I could give her 10 stars, it would be more than deserved.

26 de novembro de 2025
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Thank you so much! We will share your feedback with Wendy.

Avaliado com 5 de um total de 5 estrelas

Excelente

Because it answered my question and helped me solve my problem and she is very kind and professional

20 de novembro de 2025
Avaliação não solicitada
logotipo da Bobtail

Resposta de Bobtail

Glad to here that! Our team is always ready to step in and help out!

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