Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although I was scared for a couple weeks that I couldn't get a hold of customer service during business hours. Eventually I was emailed back and my product shipped and arrived quickly with only one c... Ver mais

Avaliado com 1 de um total de 5 estrelas

Parts were extremely rough and cheaply made. I spent $130 to send them back and they showed up damaged, manufacturer destroyed the parts and would not issue any refund. And since they destroyed the pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Okay , so I ordered a Cobra R hood for my 99-04 mustang @BodyKits.com and I had #Zero issues . I also called in to verify my order and speak w/ personnel in regards to On-line “reviews” and I was gree... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

No response from company after…

No response from company after purchase. Quality was extremely poor. It will cost me more to get the fitment correct then I spent on the whole kit. The wing fiberglass was so poorly drilled my body shop not sure it can be used at all. Was not happy with my purchase from this company and already shared it with my community.

20 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bumper was not good quality

Bumper was not good quality, had defects not readily apparent from box condition and was not a properly fitted mold.

2 de setembro de 2023
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Hey Esset all of these parts come unfinished and do need prep work to obtain a finished part. We do offer guaranteed fitment. Just need some pictures showing what is going on. Please shoot us an email to Support@BodyKits.com and we'd be happy to help.

Avaliado com 1 de um total de 5 estrelas

I was promised rush shipping and got…

I was promised rush shipping and got standard shipping waited for back ordered stuff and paid extra to change out hood and then be told they can’t fix me not getting rush shipping. I don’t know if I willl be shopping here again after this.

15 de agosto de 2023
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Hey Anthony,
Thank you for reaching out. When we switched over your hood we also gave you a 10% discount due to the back order. Because you're so far outside of Wichita there are no rush shipping options for freight there unfortunately. Even with the back order though you still received the hood within 3 weeks from the day you ordered.
Thanks,
Don L.
BodyKits.com
(714)614-2484

Avaliado com 1 de um total de 5 estrelas

BMW 5 series bumper doesn't work…

BMW 5 series bumper doesn't work without a ton of modifications and willingness to not install OEM parts. I had to buy another one elsewhere. Side skirts were a a skin that didn't wrap around the original. Unless you want to glue to the parts to your car and try to fi it, don't buy. Working on month 3 trying to get a refund for a least the side skirts (yeah, I ate the cost of the bumper.)

At least customer service was responsive in the begiinning, but would not recommend, better options elsewhere.

10 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ivan went above and beyond!!!

I called to check in my order to see when my fenders would ship? I was told they were back ordered for 4 weeks and was disappointed and upset . Ivan explained to me that the colonnade the fenders to order. He fixed it by offering me a more expensive set of fenders for the same price that were in stock !!! Thank you so much !!!!

1 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Product arrived with a small damage…Great Customer Service

Product arrived with a small damage from transportation. I called and spoke with Ivan in customer service and he was very helpful. He stayed on the line while I submitted the proof ensuring that I documented everything correctly. He expedited my complaint and ensured that a resolution was promptly made.

21 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I had issues with my taillight and they were able to get me one immediately. Probably one of the best customer service I’ve ever worked with.

18 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Believe the reviews, stay away!

Believe the reviews, and beware. My son placed an order late last week. He received an email stating that the billing and shipping address didn't match (which was not accurate, they match). In order to verify, bodykits.com is requesting he send a picture of his ID and credit card. Of the thousands of online orders I've personally made, I've never been asked to provide information like this. I guess providing his social security card was deemed a little too risky?!? After speaking with a "supervisor", I was told the only way to cancel the order was to send them an email. I guess talking to me live on the phone, on a recorded line, will not suffice. So now we wait and will be ordering the parts from a more legitimate company. Don't trust this company, something just doesn't seem right...

After seeing the response below from bodykits.com, I can appreciate the caution taken. He's had that email for years, maybe you are just seeing when he created an account with you? He did place the order while we were on vacation. That said, the form of fraud verification is not sound, and you should consider changing your policy. Asking for a picture of ID and the CC is not a safe way of verification, especially when email is dependent to do other things like cancelling an order. Which is the second point. The support line is worthless if no one there can solve any problems. Over a secure recorded line, I wasn't even able to cancel the order? It's a shame that something that could have been resolved so easily has created a pain in the butt for me and a lost customer for you.

12 de julho de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Thank you for reaching out. If you check our terms and conditions this is something we do ask for on certain orders due to the high value of the items and risk factors. Your son purchased using an email he had just created. The IP address he purchased from was in Berlin, MD 192 miles from the address he was requesting it to be shipped to. Our fraud filters flagged this as needing additional verification to make sure the credit card was not stolen and this was a legitimate order.

- Not a problem, understand where you are coming from. They requested the email because the customer himself (your son) was not calling in. You're all set though and this has been refunded in full for you.

Avaliado com 1 de um total de 5 estrelas

Wring part and wrong year

Wring part and wrong year. Total stupidity and it is fiberglass not plastic with cheap screening(not ordered) and many , many problems.. Just junk and
worthless part from this company to say the least. Two months of waiting...anyone reading this just order from somewhere else or anywhere else...Then you wont be upset as the rest of us are.. company does not need to be in business.

26 de maio de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Hey Chad we have 0 emails from you about any issues. We show you ordered and received a 99-04 Mustang KR-S Duraflex Rear bumper last month. Bumpers are fiberglass, we don't sell plastic. We do sell KBD Urethane if that is what you thought you were ordering. Either way though if you did receive the wrong part please email us at support@bodykits.com and we'd be happy to help get it fixed.

Avaliado com 1 de um total de 5 estrelas

How dare you people we ordered 2 clear…

How dare you people we ordered 2 clear reflectors for an LS 400 and that was on April 14th and we're waiting the cost was over $67.00, and we've heard nothing 'Crickets' we've tried to contact someone anyone but zero? We've waited on hold in vain... I promise this much that this company will either refund my money or get my husbands lens' to us, Or they'll wish they had. Some people know people whom can and will take matters into their hands and do what it takes to get the job done. Your dealing with innocent consumers whom have unwittingly come upon your site. Pure bad luck.. How do you look at yourselves in the mirror. I believe in doing the right thing. Too bad your morally bankrupt. I hope you people close your doors! or grow up and do what's right. If you can't get the job done then please quit ripping innocent people off.

19 de maio de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Please check your credit card statement. This was refunded shortly after purchase. This transaction flagged as possibly fraudulent. We reached out to you at pottse330@gmail.com and never heard back so we refunded it.

Avaliado com 1 de um total de 5 estrelas

This company is such a scam

This company is such a scam. I bought a item for my son based off the description and the photos. They sent a completely different bumper then described. They also have horrible customer service trying to get anything resolved. Please don't buy from them.... So update here. Just seen the response from them. Yes I am upset that it did needed to be modified. But I am way past that now. The actual quality of this bumper is such trash . There's a 2 inch gap between my tail light and the top of the bumper. Let me guess I am supposed to modify that as well. Plus when you go modify it and place the cut outs where a actual M3 stlye would be . Like it the photos of # 106080. Which is impossible to look like with what they send you. But when you try... You find cracks and big holes all over that they tried to cover with there primer. If anyone would like to see photos please let me know and you can judge for yourself. I found another company online that has the actual M3 style bumpers with the quad tips cutout's for $300.00 including shipping. Definitely don't waste your time with this company

17 de abril de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Customer purchased an M3 Look Bumper and was upset it needed additional modification to work with his son's current quad exhaust.

Avaliado com 3 de um total de 5 estrelas

I had a couple" hiccups" between a…

I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care as if it was his own. He had been extraordinary through out this process thus far and has to be one of BKs greater assets. I appreciate Ivan. You don't find Customer service like that just anywhere. I give Ivan 5 stars personally and will rate again later once my process is complete. :)

16 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shop else where

Well I will continue to write these reviews until something is done. These guys are scammers and will not stand behind there product.
Don't buy from them

10 de março de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Buyer upset because he ordered Mustang parts for two separate year Mustangs. We are very clear on our site what years each part fits.

Avaliado com 1 de um total de 5 estrelas

bad customer service and bad precut job

My friend and I bought 2 trunks and 1 hood from bodykits. We decided to go pick up in person. Upon picking it up, one of the trunks (they were all wrapped) had a huge tear in the wrap and exposed the trunk which had scratch marks. I brought it up to the worker and he went and got a new one in the back. I found this alarming since usually if I was working there and I saw this (giving it to someone that just bought it from me) I wouldn't start off by trying to give a broken trunk.

We took the trunks and the hoods home and we upon installation, we realized that most of the pre cup holes in the garnish and trunk were done incorrectly. The predrilled holes on the holes were also off.

I emailed bodykits and explained to them that I didn't feel like I got what I paid for (keep in mind we just paid over $1,500.00 for this) and I explained my situation but no one ever got back to me.

16 de janeiro de 2021
Avaliação não solicitada
logotipo da Bodykits

Resposta de Bodykits

Buyer didn't see our original email and found it after we resent. Never heard back after that though.

Avaliado com 1 de um total de 5 estrelas

Poor Customer Service

The main reason for this review is that I purchased items identified as "in stock" and that was absolutely not at all true. Below is a quote from one of my many conversations via email because I could never nor is there ever anyone available to speak to about a concern;
"Again, all face value and delivery, and delivering a good product seems to be last on your priority. How about giving the customer the truth and showing stock is not currently available so that you are not giving false hope. I'll hang with you because I just don't feel like the grass is any greener on the other side but I am still highly disappointed. At least the other companies show that stock is "not" currently available on these items. I guess a lie is better advertisement huh?"
One part had to be canceled because the delays kept being delayed after months of waiting and again, stock showed on hand/available.
the 2nd part, a rear bumper was about 14.5 inches to wide but my installer had already painted the part so that is my loss, but again, was no where close to fitting my car. And the 3rd part, 2 front fenders took extensive modifications and cost me a lot of additional money to get them to fit my car. I had to try because my vehicle had been down too long so we made the 3rd part work.
1st part was canceled due to unreasonable long delays, and again, no phone support.
2nd part did not fit, and again, I called repeatedly once again to discus, but again, no phone support
3rd part had to be significantly altered to fit, but again no phone support.

23 de dezembro de 2020
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais