I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care a... Ver mais
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Veja o que dizem as avaliações
Although I was scared for a couple weeks that I couldn't get a hold of customer service during business hours. Eventually I was emailed back and my product shipped and arrived quickly with only one c... Ver mais
Parts were extremely rough and cheaply made. I spent $130 to send them back and they showed up damaged, manufacturer destroyed the parts and would not issue any refund. And since they destroyed the pa... Ver mais
A empresa respondeu
Okay , so I ordered a Cobra R hood for my 99-04 mustang @BodyKits.com and I had #Zero issues . I also called in to verify my order and speak w/ personnel in regards to On-line “reviews” and I was gree... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are the Body Kits Super Store! We carry several different bodykits for all makes and models at discount prices. Check out our store for unbeatable Deals.
Informações de contato
16541 Gothard St #203, 92647, Huntington Beach, Estados Unidos
- 714-614-2484
- support@bodykits.com
- bodykits.com
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No response from company after…
No response from company after purchase. Quality was extremely poor. It will cost me more to get the fitment correct then I spent on the whole kit. The wing fiberglass was so poorly drilled my body shop not sure it can be used at all. Was not happy with my purchase from this company and already shared it with my community.
Ordering and shipping was great very…
Ordering and shipping was great very well packaged. Down fall no template to mount spoiler, and position of bolts seems little off had to do lots of drilling to be able to get bolts in.
Bumper was not good quality
Bumper was not good quality, had defects not readily apparent from box condition and was not a properly fitted mold.

Resposta de Bodykits
Great customer service
Great customer service! My hood arrived safely!
I was promised rush shipping and got…
I was promised rush shipping and got standard shipping waited for back ordered stuff and paid extra to change out hood and then be told they can’t fix me not getting rush shipping. I don’t know if I willl be shopping here again after this.

Resposta de Bodykits
Great customer service!
Parts I wanted Had a wait and was given option to wait on what was ordered or switch for available parts at same cost. Parts arrived a day early and packaged well.
Receive item measurement were a but off…
Receive item measurement were a but off but made due great flexibility bot the primer came off on the end of bumper
BMW 5 series bumper doesn't work…
BMW 5 series bumper doesn't work without a ton of modifications and willingness to not install OEM parts. I had to buy another one elsewhere. Side skirts were a a skin that didn't wrap around the original. Unless you want to glue to the parts to your car and try to fi it, don't buy. Working on month 3 trying to get a refund for a least the side skirts (yeah, I ate the cost of the bumper.)
At least customer service was responsive in the begiinning, but would not recommend, better options elsewhere.
Ivan went above and beyond!!!
I called to check in my order to see when my fenders would ship? I was told they were back ordered for 4 weeks and was disappointed and upset . Ivan explained to me that the colonnade the fenders to order. He fixed it by offering me a more expensive set of fenders for the same price that were in stock !!! Thank you so much !!!!
Product arrived with a small damage…Great Customer Service
Product arrived with a small damage from transportation. I called and spoke with Ivan in customer service and he was very helpful. He stayed on the line while I submitted the proof ensuring that I documented everything correctly. He expedited my complaint and ensured that a resolution was promptly made.
Great customer service
Great customer service. I had issues with my taillight and they were able to get me one immediately. Probably one of the best customer service I’ve ever worked with.
Believe the reviews, stay away!
Believe the reviews, and beware. My son placed an order late last week. He received an email stating that the billing and shipping address didn't match (which was not accurate, they match). In order to verify, bodykits.com is requesting he send a picture of his ID and credit card. Of the thousands of online orders I've personally made, I've never been asked to provide information like this. I guess providing his social security card was deemed a little too risky?!? After speaking with a "supervisor", I was told the only way to cancel the order was to send them an email. I guess talking to me live on the phone, on a recorded line, will not suffice. So now we wait and will be ordering the parts from a more legitimate company. Don't trust this company, something just doesn't seem right...
After seeing the response below from bodykits.com, I can appreciate the caution taken. He's had that email for years, maybe you are just seeing when he created an account with you? He did place the order while we were on vacation. That said, the form of fraud verification is not sound, and you should consider changing your policy. Asking for a picture of ID and the CC is not a safe way of verification, especially when email is dependent to do other things like cancelling an order. Which is the second point. The support line is worthless if no one there can solve any problems. Over a secure recorded line, I wasn't even able to cancel the order? It's a shame that something that could have been resolved so easily has created a pain in the butt for me and a lost customer for you.

Resposta de Bodykits
Wring part and wrong year
Wring part and wrong year. Total stupidity and it is fiberglass not plastic with cheap screening(not ordered) and many , many problems.. Just junk and
worthless part from this company to say the least. Two months of waiting...anyone reading this just order from somewhere else or anywhere else...Then you wont be upset as the rest of us are.. company does not need to be in business.

Resposta de Bodykits
How dare you people we ordered 2 clear…
How dare you people we ordered 2 clear reflectors for an LS 400 and that was on April 14th and we're waiting the cost was over $67.00, and we've heard nothing 'Crickets' we've tried to contact someone anyone but zero? We've waited on hold in vain... I promise this much that this company will either refund my money or get my husbands lens' to us, Or they'll wish they had. Some people know people whom can and will take matters into their hands and do what it takes to get the job done. Your dealing with innocent consumers whom have unwittingly come upon your site. Pure bad luck.. How do you look at yourselves in the mirror. I believe in doing the right thing. Too bad your morally bankrupt. I hope you people close your doors! or grow up and do what's right. If you can't get the job done then please quit ripping innocent people off.

Resposta de Bodykits
This company is such a scam
This company is such a scam. I bought a item for my son based off the description and the photos. They sent a completely different bumper then described. They also have horrible customer service trying to get anything resolved. Please don't buy from them.... So update here. Just seen the response from them. Yes I am upset that it did needed to be modified. But I am way past that now. The actual quality of this bumper is such trash . There's a 2 inch gap between my tail light and the top of the bumper. Let me guess I am supposed to modify that as well. Plus when you go modify it and place the cut outs where a actual M3 stlye would be . Like it the photos of # 106080. Which is impossible to look like with what they send you. But when you try... You find cracks and big holes all over that they tried to cover with there primer. If anyone would like to see photos please let me know and you can judge for yourself. I found another company online that has the actual M3 style bumpers with the quad tips cutout's for $300.00 including shipping. Definitely don't waste your time with this company

Resposta de Bodykits
I had a couple" hiccups" between a…
I had a couple" hiccups" between a couple manufacturer issues, and a horrible customer service experience with one of their reps at first then Ivan came along and took my situation into his own care as if it was his own. He had been extraordinary through out this process thus far and has to be one of BKs greater assets. I appreciate Ivan. You don't find Customer service like that just anywhere. I give Ivan 5 stars personally and will rate again later once my process is complete. :)
Shop else where
Well I will continue to write these reviews until something is done. These guys are scammers and will not stand behind there product.
Don't buy from them

Resposta de Bodykits
bad customer service and bad precut job
My friend and I bought 2 trunks and 1 hood from bodykits. We decided to go pick up in person. Upon picking it up, one of the trunks (they were all wrapped) had a huge tear in the wrap and exposed the trunk which had scratch marks. I brought it up to the worker and he went and got a new one in the back. I found this alarming since usually if I was working there and I saw this (giving it to someone that just bought it from me) I wouldn't start off by trying to give a broken trunk.
We took the trunks and the hoods home and we upon installation, we realized that most of the pre cup holes in the garnish and trunk were done incorrectly. The predrilled holes on the holes were also off.
I emailed bodykits and explained to them that I didn't feel like I got what I paid for (keep in mind we just paid over $1,500.00 for this) and I explained my situation but no one ever got back to me.

Resposta de Bodykits
Great customer service
Great customer service! Ivan was very helpful 👍🏼
Poor Customer Service
The main reason for this review is that I purchased items identified as "in stock" and that was absolutely not at all true. Below is a quote from one of my many conversations via email because I could never nor is there ever anyone available to speak to about a concern;
"Again, all face value and delivery, and delivering a good product seems to be last on your priority. How about giving the customer the truth and showing stock is not currently available so that you are not giving false hope. I'll hang with you because I just don't feel like the grass is any greener on the other side but I am still highly disappointed. At least the other companies show that stock is "not" currently available on these items. I guess a lie is better advertisement huh?"
One part had to be canceled because the delays kept being delayed after months of waiting and again, stock showed on hand/available.
the 2nd part, a rear bumper was about 14.5 inches to wide but my installer had already painted the part so that is my loss, but again, was no where close to fitting my car. And the 3rd part, 2 front fenders took extensive modifications and cost me a lot of additional money to get them to fit my car. I had to try because my vehicle had been down too long so we made the 3rd part work.
1st part was canceled due to unreasonable long delays, and again, no phone support.
2nd part did not fit, and again, I called repeatedly once again to discus, but again, no phone support
3rd part had to be significantly altered to fit, but again no phone support.
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