My new boiler was delivered and installed within two days from order to finish. All of the required work (including a local roofer for the flue) was arranged for me and ran like clockwork. The fit... Ver mais
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My new boiler was delivered and installed within two days from order to finish. All of the required work (including a local roofer for the flue) was arranged for me and ran like clockwork. The fit... Ver mais
A empresa respondeu
Review: The 2 engineers from Boilerhut came to fit our new boiler and did a great job. Arrived on time, worked efficiently, and kept everything tidy. They explained how to use the new controls and... Ver mais
A empresa respondeu
This review is about 6 weeks old, I had a new boiler fitted 14 May 26. Didnt do it straight away as needed to let everything settle down as it important to get it right as its a lot of money to sp... Ver mais
A empresa respondeu
From Placing the order to completion was a seamless process Well done Paul and Rob and Joe were brilliant all set up and ready to use in a day Well done guys thank you
A empresa respondeu
Boilerhut Ltd are an online Boiler and Central Heating installation company, covering all of the UK with our head office based in Cardiff. We specialise in installing high quality Gas, Oil, LPG and Biomass Boilers for Homeowners and Businesses. We are highly focused on combining these boilers with renewable energy devices that save money whilst reducing your carbon footprint. We are Approved Installers with major boiler manufacturers like Viessmann and Grant. Our staff are highly trained in all aspects of this market to ensure that our clients receive the best possible advice and customer service from start to finish. We provide a friendly and professional service and we could help you save money. Also all our engineers are all Gas Safe Registered, and APHC Certified giving you the peace of mind that you’re in safe hands. Not only is Boilerhut Gas Safe registered, but we are PAS 2030 accredited which means we work to a higher standard and maintain a quality management system. We have installed 1000s of boilers across the UK helping many clients save up to £590 per year by switching to a new A-rated condensing boiler, new controls and energy saving devices unique to Boilerhut.
UK Head Office - Boilerhut, Above Willis Systems, Lamby Way Industrial Park, Wentloog Avenue, CF3 2EX, Cardiff, Reino Unido
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Good website and easy to choose and order the boiler I wanted for my property. Booking in the installation was via WhatsApp and phone, very easy. Alex was an excellent installer and got the job done in good time. Very happy and looking forward to my boiler warranty arriving on email shortly. Many thanks, Jamie

Resposta da Boilerhut
Everything went to plan with the 2 guys arriving in the morning and then fitting the boiler and 4 radiators. The boiler was ordered for delivery to our house and arrived at about 11am, which was great timing, as they had removed the old one and started on the radiators. They then installed everything, got us up and running and explained the boiler controls before leaving.
The guys seemed to be very knowledgeable and offered some advice for stuff to think about in future (during the Summer)eg. fitting an expansion vessel instead of the header tank.
All a good experience.

Resposta da Boilerhut
What kind of company sends out an engineer to fit a new system boiler at 8:30am on a Sunday morning straight after New Year??? THIS ONE!
During the coldest period of the year, BoilerHut came through for me and the family where other companies just couldn't or wouldn't. For a great price, with great equipment, and with excellent customer service. Cannot recommend highly enough - it's these experiences that make a business and keep customers.
I'd like to thank Paul and Andy in particular, and the rest of the team for the follow up and support.

Resposta da Boilerhut
Fantastic experience from all at Boilerhut. Paul helped guide me through the process of getting a quote for exactly what I needed, explaining things clearly and giving options where possible. Alex the installer came promptly on the day of installation, was tidy and polite, and got the boiler installed (and the house warm!) quickly.

Resposta da Boilerhut
Paul was extremely helpful. He was always at the end of the ‘phone to answer all our questions. A new boiler was ordered for installation within a week. However, our old boiler returned to life and I had to cancel the order with Boilerhut. Paul was very pleasant and understanding about our situation and we received an immediate and full refund.

Resposta da Boilerhut
3rd boiler from this company but first full system purchased.. very fast great service and eill always use them in future.

Resposta da Boilerhut
I rarely do any reviews, but this one I thought I had to if only to assert my right not to be gagged.
Hired to replace boiler & radiator conversion work. They weren't cheap but could do the work in 3 days when everyone else locally quoted 5 to 7 days. They finished it in 2 days, got me to sign the paperwork that I printed for them & took photos. You would think I would be happy. I would probably be happy except that they dropped a radiator on our recently laid parquet floor (Repair estimate £3000 - more on this later). They were dying to leave with assistant honking constantly in the van. Asked plumber for instructions - No manual. He advised us to leave taps on unless pressure goes above 3.
First service: leaky relief valve and fault F2. Boiler Hut (BH) charged £100 citing photos. Unhappy… escalated concerns to CEO.
Viessmann’s verdict: no sludge, water cleaner than tap water, both heat exchangers clogged. Nothing sat straight, job functional at best
Consensus: commissioning haste and pre-used boiler.
Floor damage: BH felt £3000 high, promised to get their own estimate that never came, over 245 emails, excuses, reminders, phone calls later I called them for a closure. At one time, ** agitated replied ‘Don’t email me. I get hundreds of these emails.’ I bet.
Their penultimate response: it’s been too long to claim on insurance… amount is nearly as much as the job. So, I said, ‘I have to have it done, you damaged it… make me an offer of a reasonable contribution’
** offered £500 on the condition that I did not do any reviews or discuss it on the social media.
** one person, many hats
Friendly and knowledgeable sales and admin staff guided us efficiently through the decision and ordering processes. Friendly and competent fitters exchanged our old boiler for the quieter new one with minimum hassle. All at a reasonable price.

Resposta da Boilerhut
They were very friendly and customer focused and tried to help in every way.

Resposta da Boilerhut
Excellent service from Boilerhut throughout, from initial advice at the quote stage, through competitive pricing, fast delivery, superb installation process and right through to immediate follow-up and ongoing customer support.

Resposta da Boilerhut
Had an outstanding experience with Boilerhut when their engineer Andy installed a new boiler for me. Andy's dedication to his work, expertise and meticulous work made the installation process smooth and trouble-free for me, in what turned out to be a difficult situation. Thank you Andy you are brilliant.

Resposta da Boilerhut
a very efficient service. Good advice followed up by a professional installation.

Resposta da Boilerhut
From start to finish excellent service
5 star definitely

Resposta da Boilerhut
Very, very helpful. He agreed that I didn't need to change my boiler and gave me very useful guidance. Moreover, he went beyond that and helped to sort out a service engineer. If only all firms in Britain could show such an attitude! My highest recommendation.

Resposta da Boilerhut
Boilerhut were friendly, professional and very available by phone.Their engineers who installed my new boiler, Rob and Johnjo from Skegness, really went above and beyond.They were efficient, on time and very professional. I can only sing praises for the whole process. Anyone needing a new oil fired central heating boiler.....go to Boilerhut, highly recommendable. Oh yes, and they gave me the best price too! What is not to like!

Resposta da Boilerhut
Andrew was very professional, we are very happy with our new boiler and would recommend them. Excellent service.

Resposta da Boilerhut
From start to finish the service was professional and the engineer was very efficient taking great pride in the work he was doing

Resposta da Boilerhut
Very professional from start to finish, the contact and updates were spot on. A big thank you to all involved.

Resposta da Boilerhut
Excellent service from the team at BoilerHut. They were incredibly patient and accommodating at a time of need. A big thank you to Jeff, Sharon and Anne-Marie, they were quick to act, kind and reassuring at every stage. I would highly recommend.

Resposta da Boilerhut
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