My new boiler was delivered and installed within two days from order to finish. All of the required work (including a local roofer for the flue) was arranged for me and ran like clockwork. The fit... Ver mais
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My new boiler was delivered and installed within two days from order to finish. All of the required work (including a local roofer for the flue) was arranged for me and ran like clockwork. The fit... Ver mais
A empresa respondeu
Review: The 2 engineers from Boilerhut came to fit our new boiler and did a great job. Arrived on time, worked efficiently, and kept everything tidy. They explained how to use the new controls and... Ver mais
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⭐⭐⭐⭐⭐ I couldn't be happier with the service from Boilerhut. From the very beginning, the team was incredibly helpful, knowledgeable, and patient, taking the time to explain the different optio... Ver mais
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Would highly recommend, work was completed quickly and to a high standard, they were also happy to schedule around other commitments, which was a big help. The engineer went above and beyond as... Ver mais
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Boilerhut Ltd are an online Boiler and Central Heating installation company, covering all of the UK with our head office based in Cardiff. We specialise in installing high quality Gas, Oil, LPG and Biomass Boilers for Homeowners and Businesses. We are highly focused on combining these boilers with renewable energy devices that save money whilst reducing your carbon footprint. We are Approved Installers with major boiler manufacturers like Viessmann and Grant. Our staff are highly trained in all aspects of this market to ensure that our clients receive the best possible advice and customer service from start to finish. We provide a friendly and professional service and we could help you save money. Also all our engineers are all Gas Safe Registered, and APHC Certified giving you the peace of mind that you’re in safe hands. Not only is Boilerhut Gas Safe registered, but we are PAS 2030 accredited which means we work to a higher standard and maintain a quality management system. We have installed 1000s of boilers across the UK helping many clients save up to £590 per year by switching to a new A-rated condensing boiler, new controls and energy saving devices unique to Boilerhut.
UK Head Office - Boilerhut, Above Willis Systems, Lamby Way Industrial Park, Wentloog Avenue, CF3 2EX, Cardiff, Reino Unido
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Had a really good experience with the purchase and installation of a new gas combi-boiler.
Website was easy to navigate and when I got a quote at the beginning of the year the follow up from these guys was professional and courteous with no pressure to carry on until I was ready. I got back in contact beginning of May and Paul took me through the options clearly and thoroughly - price very reasonable. Got booked in quickly and the installation of my Viessmann boiler was efficient and without problems, with the engineer communicating well. The boiler is performing very well and has improved water pressure too.
I received a call to ensure everything was good and when I pointed out a cementing issue that had developed with the condenser pipe, Boilerhut could not have been more helpful and supportive and the problem was rectified without any delay.
I feel really confident that these guys have got my back in terms of servicing and with any other issues that could arise. Well done Boilerhut - great job!

Resposta da Boilerhut
excellent service. and great plumber too. all done very tidy.
professional company

Resposta da Boilerhut
I would definitely recommend Boiler Hut to anyone. The price we paid was incredible, the service second to none and the boiler is of excellent quality.
Everything from our initial inquiry with Paul, who was so knowledgable and went above and beyond to help us sort out our order, to the fitting of the boiler was handled so professionally and this company deserves 10 stars. Thank you

Resposta da Boilerhut
This is my second review for Boiler Hut. I felt they deserved an updated one. Not that my score will change. Still 5 stars...
So the reason I felt the need to give another review was to score their ongoing customer support. Prior to signing up to Boiler Hut, Paul - in his sales pitch - promised they weren't the sort of company to leave you on your own should things go wrong. He insisted that if I became a customer, Boiler Hut would be there to help...
My boiler was fitted 2 years ago, and has been largely trouble free. However I did have two issues (neither the fault of Boiler Hut) and I can say that they bent over backwards to make sure they were rectified as soon as possible.
First issue, top of boiler around flue getting rusty in first year, spotted by service engineer... Boiler Hut sent one of their engineers to check it out, and identified a hairline crack in the plastic flue which was nigh on invisible. This was replaced as soon as the part was replaced immediately, and the top of the boiler was also later replaced to give me a shiny new, rust free one.
Second issue was a fault with the boiler itself. The manufacturer came out themselves this time and tried to say it was my fault and I would be charged. I'd done to it other than use it for heating and water... And in desperation called Boiler Hut. Like super heroes, they sprung into action, dealt with the manufacturer cutting me the middle man out, and came to the house and flushed my system to prevent the issues occurring again.
In the modern day where companies tend to not give two hoots once they've got your money, Boiler Hut are a breath of fresh air.
I would not hesitate to recommend them (and indeed have done so many times) to anyone looking to have a boiler install or anything boiler related.

Resposta da Boilerhut
Needed a new boiler over bank holiday weekend. Had excellent communication from the office start to finish, who gave expert advice on boiler required and managed to get an engineer out on bank holiday Monday. Quick, professional installation from a really friendly and knowledgeable plumber. Whole process with boilerhut was super easy and efficient, would definitely recommend to friends and family.

Resposta da Boilerhut
From the first telephone call with Paul when I rang for an emergency boiler replacement to two days later when Mark finished a marathon day fitting my new boiler and coping with the demands of my unconventional house it was a pleasure. Everything was so easy and I was very reassured by the whole process. I wouldn't hesitate to recommend them to anyone. Many, many thanks!

Resposta da Boilerhut
Great communication ,talking to me and not at me also a very competitive price . Great installation service

Resposta da Boilerhut
Best price, good friendly customer service and installation was painless and efficient. Would recommend.

Resposta da Boilerhut
The thought of ordering a new boiler was daunting, but thanks to the communication of the operations team, they made the process easy, ensuring i was getting what i needed and knew what i was getting. They made sure they were accessible for any question with which i had. The installation of the boiler was straight forward, old one out new one in. After installation installer made sure to explain how the boiler worked and how to use.

Resposta da Boilerhut
Boiler fitted perfectly and exactly where I wanted it. The fitters were very thorough and cleaned up after.

Resposta da Boilerhut
From our initial enquiry to the boiler installer leaving the property the service we received was truly exemplary.
The information and advice we were given at time of order was sensible, took our personal needs into account, the price offered was more than reasonable and just as important was the complete lack of overselling, they only sold us what we needed and no more.
Mark the installer was the most professional tradesman I have ever met, polite, courteous, extremely knowledgeable and tidy, it was a privilage to watch him work.
We can thoroughly recommend this company and wish to thank Mark for the quality of his workmanship and attention to detail.

Resposta da Boilerhut
Initially I was sceptical about using a company from the internet as opposed to being recommended someone by word of mouth. However I was greatly surprised by the speed of service, the high level of customer care, the attention and concern the manager, Paul Hughes, paid to the fitting of my Mums boiler and the extremely considerate way Paul dealt with the few issues that arose during the fitting. The engineer did a neat and clean job with no mess. All the rubbish was cleared off site and I was surprised by the level of after care provided by Boiler hut. All in all, thank you Paul and thanks to all the team at boiler hut. I would definitely recommend you and use you again for any future jobs/projects.

Resposta da Boilerhut
Our old boiler failed so I wanted to swap to a more efficient combi boiler.
Boilerhut was very competitively priced and it took under 1 week from online quote to completed installation. I am very happy with the work performed, it is so nice to have everything install and working again so quickly.
They were recommended to me so I now recommend them to you!

Resposta da Boilerhut
Very honest and reliable
And a pleasure to deal with
Thanks for a great job

Resposta da Boilerhut
My boiler replacement was amazingly done by one very experienced installation engineer. All organised by Boilerhut. All done in one day. All working as it should. AND a bonus - the flow rate on showers is much improved. Having Boilerhut do all the coordination was a big relief. and speeded up the whole process.

Resposta da Boilerhut
I researched 3 companies for quotes to replace my still working but 25 year old Vaillant LPG boiler. The quotes were all quite close but I liked the response from Boilerhut in particular from Paul who we spoke to a few times on the phone. When we agreed to go ahead, the appointment was made for the same week and on a Thursday afternoon the installation took place. The installers were very polite and worked professionally and did the job quickly. Everything works as it should and we are delighted to have ticked this replacement off our 'worry list'. Thank you Boilerhut!

Resposta da Boilerhut
I guess like some people it is easy to be cynical about reviews. When researching Boilerhut on trust pilot it was difficult to believe they are that good. Well, my faith in British workmanship has been restored. From the moment the discussions started regarding what was needed through the installation and the customer service follow-up, I only have two words to say, absolutely outstanding. Special thanks to Paul for his patience and professionalism and Mark for the installation. I can't recommend this company too highly.

Resposta da Boilerhut
Really perfectly respected my home and I found the engineer a fantastic experience 😀

Resposta da Boilerhut
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