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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bokio is free if you only tie one account to it, very modestly priced to tie more accounts. It encourages good practice for small business, if you use your business account for everything it's easy to... Ver mais

Avaliado com 1 de um total de 5 estrelas

Har använt Bokio i 5 år och det var bra tills i år. Har varit ett enda kaos med förändringar på kort varsel och med bristfällig information. Man höjer priset för tjänsten med 50% mitt i året. Kundtjän... Ver mais

Avaliado com 1 de um total de 5 estrelas

Holding my information hostage as I don’t want to pay their ridiculous fees. There emails all went into my junk folder so did not know I was gonna loose access to my information. I now have no way of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have been using this for just over 4 days now and with little bookkeeping experience, I feel I'm really getting to grips with the layout and how the platform works. This is way better than the softwar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Programa de Contabilidade
  2. também em
  3. Serviço B2B
  4. Serviço de Contabilidade
  5. Serviços Administrativos

Escrito pela empresa

Straight from Sweden, Bokio brings simple accounting to the UK. 💙


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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2,7

Todas as avaliações

(73)

5 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Slimy Pricing Changes & Limited Features

I was previously a fan of the software when it was free. It lacked some features but I understood that because it was free it was understandable. Since then, they've added a premium package which added some new features but also took some features from the free tier.

I wasn't a fan of this but I purchased a premium package because of the new features such as recurring invoices.

Today they announced they would be removing the free tier, removing the balance tier which cost £8.99, removing the business tier which cost £15.99 and replacing it all with a single plan that costs £24.95 per month. With less than a month's notice!

I used Bokio because it was free and simple to use. It's now very expensive and still lacks a lot of features. I will definitely be moving away from this service after using it for 3 years.

1 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

bokio is a great free online accounting…

bokio is a great free online accounting software, i use it daily in my business , great professional; look and very easy to use, connects to your bank account and the mobile app is great for uploading receipts as you get them, it takes minutes.
would recommend any small buisness to use this

24 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent app!

Bokio is free if you only tie one account to it, very modestly priced to tie more accounts. It encourages good practice for small business, if you use your business account for everything it's easy to flag each purchase or spend correctly, then one click and you have filed! VAT gets done automatically, one click file too! And you can delete any transactions not business matters. Very easy, saves accountants fees.

12 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Greedy subscription options

Good job bokio, you've turned a £20 a year customer into a zero per year. I'll pay this last £75 then I'll find somewhere else, that'll let me pay by the month.

Greedy

28 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was just amazed by the costumers…

I was just amazed by the costumers service ! There was a glitch for a couple of hours.. I contacted them without even expecting a reply! Not only I got two replies but I also felt they were greatly concerned by making sure everything was ok at my end .

20 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Such an easy software package to use…

Such an easy software package to use for a beginner or more advanced book-keeper and easy to navigate your way around. Can make it as simple as you want it to be, but also gives you the flexibility to be creative with your invoicing, quotes etc. If you are new to book-keeping I would certainly recommend this software package.

10 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleased with Bokio

Bokio covers all of the bases that I need. I moved to Bokio when Wave accounting (Waveapps) pulled its services in the UK. The Bokio service is almost like for like and it covers every need that I have as a sole trader. I highly recommend.

11 de julho de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Tool is good, ruined by the basics

Tool was great, but the billing structure has kind of ruined it and limited everything. I'm more than happy to pay, but with multiple businesses it gets expensive quickly.

The key issue is that when your Open Banking connection expires and needs reconnection, Bokio does no notify you at all so you can go days or weeks before realising, then a ton of transactions will need review. Really really annoying and could be solved so simply.

Additionally, to change between Making Tax Digital accounts you have to contact support to disconnected one business to reconnect another. Really weird design on that and should be able to support multiple MTD connections especially as they are entirely different gov gateways, so just seems like bad engineering design on that connection system.

10 de maio de 2022
Avaliação não solicitada
logotipo da Bokio UK

Resposta da Bokio UK

Hi Reece,

Thank you for your review. We are sorry to hear that you are not fully pleased with some of the features and services.

The purpose with our price plan packages is that we can now speed up development of upcoming features and create even better services in the near future. We want to develop and maintain our position as the most user friendly bookkeeping and business administration software on the market. However we are trying to keep the prices as low as possible, in terms of the features we offer.

When you have a bank feed set up with us, this is set up via an integration with our banking partner Plaid. The consent expires after 90 days and will need to go through the re-consent flow (via Link's update mode) to re-authorize the consent. This simply means that you need to confirm with your bank that you agree to have the bank feed set up via Plaid. You should receive information about this within your banking app or such. There is nothing you need to confirm within Bokio.

Regarding the VAT return submissions, we are currently working on a solution for this. We understand that this is not ideal, however like mentioned it is in our long term plan to enable multiple companies connected to HMRC for one user."

If you have any further questions please contact us at support@bokio.co.uk

/ Best regards Bokio

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