The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Ver mais
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Veja o que dizem as avaliações
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Ver mais
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Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Ver mais
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Wonderful family business. Decision making was easy as they are armed with a wealth of knowledge, that is freely shared with customers, enabling educated decisions on what’s best for your home. The re... Ver mais
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Detalhes da empresa
Sobre Bonk & Co
Escrito pela empresa
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Informações de contato
8 Harbour Road, IV1 1SY, Inverness, Reino Unido
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A gem of a shop
A gem of a shop, with a varied range of quality goods, super to browse around. We were greeted on arrival, but then left to spend the time we needed to make our choices by the pleasant and helpful young lady who spoke to us initially.
23 de julho de 2026
Resposta da Bonk & Co
Hello Jan,
Thank you for taking the time to leave us such a lovely 5 star review.
We are glad you enjoyed your experience in the showroom and I will be sure to pass the review on to our team.
Warmest wishes,
Bonk & Co.
Great shop and wonderful staff
Great shop and wonderful staff . So friendly and knowledgeable. 5 star rating all the way
25 de julho de 2026
Resposta da Bonk & Co
Hello,
Thank you for the fantastic 5 star review.
I will be sure to pass on the lovely feedback about the showroom and our team.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
stove fan
The discussion we had was comprehensive and most helpful.
We bought a fan for our stove, but could not fit it in appropriate position on top of stove.
It was not removed from the box and returned a week later. No problem whatsoever in doing that.
Furthermore they suggested exploring a replacement motor for our present fan which was damaged by heat over the past winter.
18 de julho de 2026
Resposta da Bonk & Co
Hello Gordon
Thank you for taking the time to leave us a lovely 5 star review.
We hope you managed to get your original fan working !
Warmest wishes,
Bonk & Co.
Always helpful and staff are always…
Always helpful and staff are always attentive to detail regarding questions and advice which is given freely and backed with knowledge of the stove.
13 de julho de 2026
Resposta da Bonk & Co
Thank you for the 5 star review.
I will pass on the lovely feedback to our team.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Any visit I have found what I needed and more! Staff are very helpful and not forceful.
Lovely items in shop. The layout is inviting with interesting goods.
A cosy shop.
1 de julho de 2026
Resposta da Bonk & Co
Hello Fiona,
Thank you for the 5 star review.
I hope your daughter loved her new gifts, they really are special pieces.
We hope to see you in the showroom again soon.
Warmest wishes,
Bonk & Co.
Visited this business after many years
Visited this business after many years, impressed with expansion and development. Probably good to expand from the wood burning Steve’s business. But the wood burning stoves are brilliant. We have two!
1 de julho de 2026
Resposta da Bonk & Co
Hello Barbara
Thank you for taking the time to leave us a wonderful 5 star review.
We are so pleased you took the time to pop back to the showroom after all these years and had such a lovely experience.
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Alison,
Thank you for your 5 star review.
We hope your enjoying your new cook book and we look forward welcoming you into the showroom again soon.
Warmest wishes,
Bonk & Co.
Great service
Great service, attention to detail, listened to what I needed. Found solutions to problems with installation
26 de maio de 2026
Resposta da Bonk & Co
Hello Susan
Thank you for the wonderful 5 star review.
We are all so pleased you are happy with your new Wiking Mini 4 installation.
I will be sure to pass on the lovely feedback to all the team.
Warmest wishes,
Bonk & Co.
A Quick Visit
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, they could help. A few years ago Bonks fitted our wood burner and the service was excellent and the job completed by the end of the day.
22 de maio de 2026
Resposta da Bonk & Co
Hello,
Thank you for taking the time to leave us such a lovely review.
I will pass on the lovely feedback to our wonderful team.
We look forward seeing you soon.
Warmest wishes,
Bonk & Co.
Great premises and decent staff
16 de maio de 2026
Resposta da Bonk & Co
Hello Rob,
Thank you for the 5 star review.
We are pleased you enjoyed the showroom and we look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Outstanding customer services on…
Outstanding customer services on multiple occasions. Products ship quickly and are installed well.
7 de maio de 2026
Resposta da Bonk & Co
Hello Jane,
Thank you for leaving us a 5 star review.
We hope all the products have been put to good use.
Warmest wishes,
Bonk & Co.
A special delivery
Disappointed to be given the wrong door cord but very impressed that they delivered the correct one while the sweep was still present. Being semi disabled I can’t bend very low so can’t do this job myself any more.
13 de maio de 2026
Resposta da Bonk & Co
Hello Heather,
Thank you for taking the time to leave us this review.
Apologies once again for any confusion with the door rope.
I'm pleased we where able to rectify the issue for you and everything worked out in the end.
We look forward seeing you in the showroom again soon,
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Rose,
Thank you for the 5 star review.
We hope you are enjoying your new blanket.
Warmest wishes,
Bonk & Co.
Just the loveliest shop that you’ll…
Just the loveliest shop that you’ll want to move in to. The staff are lovely- excellent shopping experience. Worth going out of your way to visit.
7 de maio de 2026
Resposta da Bonk & Co
Hello,
Thank you for taking the time to leave us this wonderful 5 star review.
We are so pleased you enjoyed your time in the showroom and look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Poor customer service
Called into the shop in February and dropped off plans. They told me they could give me a quote after a site survey. Called back into the shop 5 weeks later and was told they were working the weekend and quote and survey would be organised then. It is now 5th of May and I am still waiting. Pathetic!! Maybe should have worn green wellies!!
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bonk & Co
Hello Maureen,
Thank you for the lovely 5 star review.
Warmest wishes,
Bonk & Co.
Staff were very helpful and had what we…
Staff were very helpful and had what we required.
18 de abril de 2026
Resposta da Bonk & Co
Hello Margaret,
Thank you for the 5 star review.
I will pass on the lovely review to our team.
Warmest wishes,
Bonk & Co.
Brilliant service from Alex and his…
Brilliant service from Alex and his team - Bob, Olaf and Fraser were lovely, hardworking, extremely tidy and, most importantly, did a brilliant job. So glad that we booked them to install our Rais stove. Superb job!
17 de abril de 2026
Resposta da Bonk & Co
Hello Sue,
Thank you for the 5 star review!
We're delighted to hear how happy you are with the service from Alex and the team, i will pass on the wonderful feedback.
We hope you are enjoying your beautiful new Rais stove.
Warmest wishes,
Bonk & Co.
Go to Bonk & Co. if you want it done perfectly!
The whole process of meeting and discussing my plans and being advised by Alex, to the actual installation and rectification works on a stove that had been badly fitted by the previous person (not at Bonk & Co!) was excellent. Fraser, Olaf and Bob were a pleasure to have and just got on with the jobs. I look forward to them coming back to instal my new stove in another room soon. Thank you my old stove has been transformed and looks fantastic, as it should have done if installed properly 7 years ago by previous owners.
10 de abril de 2026
Resposta da Bonk & Co
Hello Simon,
Thank you so much for your thoughtful review.
We’re really pleased to hear that you had such a positive experience and I will pass on the feedback to our lovely team. We’re looking forward to working with you again on the new stove installation soon.
Warmest wishes,
Bonk & Co.
lovely staff great range of gifts
16 de abril de 2026
Resposta da Bonk & Co
Hello Dawn,
Thank you for taking the time to leave us a 5 star review.
We hope you enjoy your new purchases and we look forward seeing you in the showroom again soon.
Warmest wishes,
Bonk & Co.
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