The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Ver mais
A empresa respondeu
Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Ver mais
A empresa respondeu
Wonderful family business. Decision making was easy as they are armed with a wealth of knowledge, that is freely shared with customers, enabling educated decisions on what’s best for your home. The re... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bonk & Co
Escrito pela empresa
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Informações de contato
8 Harbour Road, IV1 1SY, Inverness, Reino Unido
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Bonk & Co
Hello,
Thank you for leaving us a 5 star review.
We hope the 'make your own dog treats' where a hit with your furry friends !
Warmest wishes,
Bonk & Co.
A lovely wee shop
Lovely items, just what I was looking for. Very quick delivery with both items well packaged. Highly recommend, a lovely wee shop. Thank you.
24 de novembro de 2025
Resposta da Bonk & Co
Hello Catriona,
Thank you for leaving a fantastic 5 star review.
We hope you enjoy your pom-pom garland, they really are lovely.
Warmest wishes,
Bonk & Co.
Really happy with the harris companion…
Really happy with the harris companion set and quick service. The personal hand written note which was attached to the invoice was a nice touch.
29 de novembro de 2025
Resposta da Bonk & Co
Hello Stephen,
Thank you for leaving us a 5 star review.
We are pleased you liked your note and hope you are enjoying your new fireside this winter.
Warmest wishes,
Bonk & Co.
Lovely festive feel in the showroom…
Lovely festive feel in the showroom with lots of gorgeous gift ideas from beautiful decorations, wonderful smelling toiletries and fabulous homeware. Very helpful staff who give you plenty of time to browse. Delighted with my purchases.
27 de novembro de 2025
Resposta da Bonk & Co
Hello Christine,
Thank you so much for your wonderful 5 star review.
We are so pleased you enjoyed your time in the showroom, it defiantly feels like Christmas here at Bonk.
We look forward seeing you again soon,
Warmest wishes,
Bonk & Co.
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful.
28 de novembro de 2025
Resposta da Bonk & Co
Hello Keith,
Thank you for the lovely review.
We hope you are enjoying your new products this Christmas.
We look forward seeing you again soon,
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Peter,
Thank you for your 5 star review
We hope you are enjoying your new fireside.
Warmest wishes,
Bonk & Co.
Excellent advice and good to have all…
Excellent advice and good to have all required parts for our stove in stock at excellent prices
26 de novembro de 2025
Resposta da Bonk & Co
Hello Gordon,
Thank you for the wonderful 5 star review.
We look forward to seeing you again soon,
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Isobel,
Thank you for the wonderful review.
I will be sure to pass on the positive review to my colleagues.
We hope to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Very helpful member of the staff happy…
Very helpful member of the staff happy in her work making the customer experience excellent.
24 de novembro de 2025
Resposta da Bonk & Co
Hello David,
Thank you for leaving a lovely 5 star review.
We hope you are enjoying your new purchases, the leather aprons are a personal favourite!
Hope to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Derek,
Thank you for leaving a 5 star review.
I'm pleased you had a lovely experience with our staff. They really are the best.
We hope to see you again soon,
Warmest wishes,
Bonk & Co.
Good selection of gifts available.
10 de novembro de 2025
Resposta da Bonk & Co
Hello John,
Thank you for your review.
We hope you enjoyed your experience in the showroom and that we will see you again soon.
Warmest wishes,
Bonk & Co
Friendly helpful staff
Friendly helpful staff. Able to purchase all I went for. Bonk & Co is a reliable company and sells good quality goods.
13 de novembro de 2025
Resposta da Bonk & Co
Hello Anne,
Thank you for leaving your 5 star review.
We hope to see you again soon,
Warmest wishes,
Bonk & Co.
Amazing company to deal with.
I'm so glad I chose Bonk & Co for my new woodburner. Everyone is so friendly and helpful. The installation team were brilliant, got the whole job done in 1 day, amazing! Thankyou guys!! As for the after sales service..well, thats second to none😊 Great family business to work with and I'd have no hesitation in recommending them to anyone who is looking to have a stove installed.
13 de novembro de 2025
Resposta da Bonk & Co
Hello Fiona,
Thank you for the fantastic review! We really work hard to ensure every experience is outstanding from start to finish.
I hope you are enjoying your new Morso and that its keeping you warm and cosy this winter.
If you ever have any questions please let us know.
We hope to see you in the showroom soon.
Warmest wishes,
Bonk & Co.
Your service is always first class…
Your service is always first class ...thank you so much
12 de novembro de 2025
Resposta da Bonk & Co
Hello Emily,
Thank you for leaving a wonderful 5 star review.
We are so pleased you enjoyed your time at the showroom and that the customer service was excellent.
We hope to see you again soon,
Warmest wishes,
Bonk & Co.
Absolutely amazing and came packaged…
Absolutely amazing and came packaged really nicely. I love my purchase. Would highly recommend.
7 de novembro de 2025
Resposta da Bonk & Co
Hello Kirsty,
Thank you for shopping with us and thank you for the lovely review.
We hope you are enjoying your new tartan blanket and that it is keep you cosy and warm this winter.
Warmest wishes,
Bonk & Co.
Excellent company to do business with
Excellent company to do business with, friendly and goods delivered quickly. Loved the chocolate gift 😀
7 de novembro de 2025
Resposta da Bonk & Co
Hello Ray,
Thank you for the excellent 5 star review.
I hope you are enjoying your new products, they are a personal favourite of ours.
Warmest wishes,
Bonk & co.
I bought a wooden door mat that I am very pleased with with
I bought a wooden door mat that I am very pleased with. I want ed to buy a childproof fire guard, but none in stock at the moment
30 de outubro de 2025
Resposta da Bonk & Co
Hello Christine,
Thank you for your review.
I am so pleased you love your new door mat.
Apologies for not having stock at the time of the fire guard.
I am pleased to say that we now have plenty of stock if you are still interested. Please let us know via email or telephone and I would happily put one aside for you.
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Pete,
Thank you for your lovely 5 star review.
We hope you enjoy your new purchases and look forward to seeing you again soon.
Warmest wishes,
Bonk & Co.
Very helpful!
Very helpful and genuinely intent on providing the best service and advice possible, even if it did not result in a sale at that time.
1 de novembro de 2025
Resposta da Bonk & Co
Hello Callum,
Thank you for leaving such a lovely review.
We hope you enjoy your new purchases and please do get in contact to see if we have what we was missing in stock.
Warmest wishes,
Bonk & Co.
Fabulous stock great staff 😊
21 de outubro de 2025
Resposta da Bonk & Co
Hello Andrea,
Thank you for leaving a 5 star review.
We hope you enjoyed your visit to us and we hope to see you again soon.
Warmest wishes,
Bonk & Co.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.