The discussion we had was comprehensive and most helpful. We bought a fan for our stove, but could not fit it in appropriate position on top of stove. It was not removed from the box and returned... Ver mais
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Veja o que dizem as avaliações
Great layout on shop floor showing many beautiful items to help furnish the home. The items were well sourced and some were locally made - a big plus. Staff welcoming and helpful and, importantly, not... Ver mais
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Only went into the shop for a replacement part for the wood burner. Staff were extremely helpful and pleasant. Even telling me that if a relative in Yorkshire needed help with an Aga being fitted, t... Ver mais
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Wonderful family business. Decision making was easy as they are armed with a wealth of knowledge, that is freely shared with customers, enabling educated decisions on what’s best for your home. The re... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Bonk & Co
Escrito pela empresa
Wood burning stoves are our passion! We have a great range of products & accessories, a wealth of expertise and offer great customer service. Over the last 40 years, we have been lucky enough to work with some great manufacturers and suppliers, which means now, we can confidently say that we only sell stoves that ‘we know and trust’. We are very proud of the stoves we sell, and are equally proud to say there are some stoves we don’t sell!
STOVES & FIRES HOME & LIFESTYLE KITCHEN OUTDOOR LIVING
Informações de contato
8 Harbour Road, IV1 1SY, Inverness, Reino Unido
- 01463 233968
- hello@bonkandco.com
- bonkandco.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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Great company to deal with
A really great company to deal with. Frequent relevant updates, item beautifully packaged and presented with a really personal touch which comes from a small independent company who are honestly interested in their customers. Their base way up in beautiful Inverness was no barrier to easy ordering and swift delivery. All this plus commendable eco philosophy.
26 de agosto de 2025
Resposta da Bonk & Co
Hello Veronica,
Thank you for such a kind review.
We are so pleased you enjoyed our Eco packaging and personal touches. We hope you enjoy your new Thermometer.
If you ever need anything else please get in touch.
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Iain,
Thank you for the wonderful review.
I hope your new basket is fitting into its new home lovely!
We hope to see you again soon.
Warmest wishes,
Bonk & Co.
Resposta da Bonk & Co
Hello Thomas,
Thank you for the 5 star review.
We hope to see again soon,
Warmest wishes,
Bonk & Co.
Five stars
This company came highly recommended by numerous people. Good mix of stoves in their beautiful showroom. Very happy with my stove, and helpful staff with any follow up questions i had.
16 de agosto de 2025
Resposta da Bonk & Co
Hello Sandra,
Thank you for the lovely 5 star review.
We hope you get many a cosy evenings with your stove.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
Always a pleasure to shop in Bonk & Co
Always a pleasure to shop in Bonk & Co. Great friendly and helpful staff.
15 de agosto de 2025
Resposta da Bonk & Co
Hello Ann,
Thank you for a wonderful review.
We hope your new purchases look beautiful in your home.
Look forward to seeing you soon.
Warmest wishes,
Bonk & Co.
Fantastic customer service and a…
Fantastic customer service and a pleasure to talk with. Super fast delivery and product thoughtfully, sustainably and perfectly wrapped. Hope to use these guys again 😀
20 de agosto de 2025
Avaliação não solicitada
Resposta da Bonk & Co
Hello Rachel,
Thank you for the lovely 5 star.
We hope you enjoy your new Le Creuset.
Warmest wishes,
Bonk & Co.
A magical place!
A magical place! Everything you could want for your stove & beautiful things for your home that you won't find anywhere else. And lovely friendly, helpful staff.
9 de agosto de 2025
Resposta da Bonk & Co
Hello Evelyn,
Thank you so much for the fantastic review. Its lovely to hear you enjoyed your visit and found some special pieces for your home.
We look forward to seeing you again soon,
Warmest wishes,
Bonk & Co.
Very friendly and knowledgeable
Very friendly, knowledgeable and helpful staff. Whether you are choosing a new aga, a cookbook or a box of matches they all have just the right amount of help and advice.
9 de agosto de 2025
Resposta da Bonk & Co
Hello Na,
Thank you for your wonderful review!
It’s great to hear that our team were so helpful, I will pass on the lovely review. I hope everyone enjoys their new gifts at Christmas!
We look forward to seeing you again soon.
Warmest wishes,
Bonk & Co.
Excellent
Excellent. Knowledgable, polite and helpful team fitted the stove. Delighted with it. Best purchase EVER. Compared to oven chimney fire place the stove has stopped the draught when not lit - and when lit - heats the whole house.
15 de agosto de 2024
Resposta da Bonk & Co
Hello Catriona,
Thank you for the wonderful review.
We are delighted you have such a great experience from start to finish. We hope you get many cosy nights ahead with your new Woodwarm Phoenix stove.
We look forward seeing you again soon.
Warmest wishes,
Bonk & Co.
I'm so happy with my wicker flower…
I'm so happy with my wicker flower basket. It's perfect to collect my garden flowers in and looks beautiful.
8 de agosto de 2025
Resposta da Bonk & Co
Hi Elizabeth,
Thank you for your 5 star review.
We are so pleased your new basket has found a new home in your garden already. Remember to share and tag us in your photos as we would love to see!
Warmest wishes,
Bonk & Co.
If only all online shopping was like this
Product exactly as described, easy 5o place the order and fast dispatch and delivery.
7 de agosto de 2025
Resposta da Bonk & Co
Hi Sally-Anne,
Thank you for the wonderful 5 star review.
We hope you enjoy your new Pacmat picnic blanket with all this lovely sunshine !
Warmest wishes,
Bonk & Co.
The best price and super speedy next…
The best price and super speedy next day delivery! Would definitely recommend!
7 de agosto de 2025
Resposta da Bonk & Co
Hi Jan,
Thank you for the five star review.
We're delighted with your feedback, that’s exactly what we aim for.
Warmest wishes,
Bonk & Co.
Great place to find an unusual gift Very friendly and helpful staff.
Very friendly and helpful staff.
A wonderful array of quality products for the home and great selection of smaller items which could be bought as gifts.
A wee bit on the pricey side but good quality.
6 de agosto de 2025
Resposta da Bonk & Co
Hello Lydia,
Thank you for your lovely review.
We do our best to stock special, unique products that you won’t find elsewhere, so we’re delighted to hear you appreciated that.
We look forward to welcoming you back to the showroom soon.
Warmest wishes,
Bonk & Co.
When I visited the store service was…
When I visited the store service was good. Friendly staff. I found item I was looking for. But it was disappointing as I asked for this item in January. I am still waiting for a phone call to say the item is in stock.
1 de agosto de 2025
Resposta da Bonk & Co
Hello,
Thank you for taking the time to leave your review
We’re pleased to hear that your recent visit to our showroom was positive and that you found our team friendly and helpful.
However, we're sorry to hear about the delay in getting back to you regarding the Aga rack you were looking for. This isn't the experience we aim to provide, and we completely understand your frustration.
If you have any other questions please do not hesitate to get in touch and we will be more than happy to help.
Warmest wishes
Bonk & Co.
Was guided through the process as we…
Was guided through the process as we had never had a stove installed before.Everything was explained and came to fruition,Excellent service.
28 de julho de 2025
Resposta da Bonk & Co
Hi David,
Thank you for the 5 star review.
We hope you enjoy many cosy evenings with your new Rais Viva L 100.
Warmest wishes,
Bonk & Co.
Everything was lovely the assistant was…
Everything was lovely the assistant was very informative but not pushy had a good browse and no pressure to buy lots of different things the assistant was very good at her job
25 de julho de 2025
Resposta da Bonk & Co
Hello Pat,
Thank you for your 5-star review and your kind words about our sales team. I’ll be sure to pass on your lovely comments to them.
We look forward seeing you soon.
Warmest wishes,
Bonk & Co.
Helpful and friendly.
12 de julho de 2025
Resposta da Bonk & Co
Hello Mark,
Thank you for the 5 star review.
We look forward seeing you again soon,
Warmest wishes,
Bonk & Co.
These are lovely people to deal with
These are lovely people to deal with. I inquired about a piece of furniture online and received a call back that day to advise they had the item in stock, the following day i went to view it.
The staff were friendly, helpful, efficient and patient. Let me take my time to view what I wanted before I purchased what I wanted.
I was then helped to get it into my vehicle.
It was a very warm day, and I was offered a glass of water……..and also a slice of chocolate brownie……which was delicious.
Thanks to all the staff at Bonk and Co, great friendly service, which I would thoroughly recommend.
11 de julho de 2025
Resposta da Bonk & Co
Hi Peter,
It was lovely to meet you last week.
Thank you for the fantastic review, we are so pleased you had such a wonderful experience from start to finish. We hope your new Adirondack chair brings you many years of comfort and joy.
Ill be sure to pass on the kind words to our in house baker too :)
We look forward to seeing you again soon.
Warmest wishes,
Bonk & Co.
Wonderful family business
Wonderful family business. Decision making was easy as they are armed with a wealth of knowledge, that is freely shared with customers, enabling educated decisions on what’s best for your home. The retail shop must also be one of the best in the highlands. They retail quality items built to last a lifetime. On offer is simply the best stoves, indoor and outdoor appliances, cookware and some quirky quality gifts. Definitely worth a visit. Oh and if you need quality charcoal for the best BBQ experience you won’t find better. I would challenge anyone not to leave here excited and inspired.
10 de julho de 2025
Resposta da Bonk & Co
Hi Christie,
Thank you so much for such a fantastic review!
It was lovely to have you both in the showroom the other day. We are really passionate about what we do, so it’s lovely to know that came across both with our team and our showroom.
We look forward to seeing you again soon.
Warmest wishes,
Bonk & Co.
Bonk & Co - check them out
Easy ordering, good prices, fast, well packed, delivery. With a ‘thank you’ note hand written- nice touch!
26 de junho de 2025
Resposta da Bonk & Co
Hi,
Thank you for the 5 star review.
We’re really glad you found everything easy and speedy — and that the handwritten note was a nice surprise!
Warmest wishes,
Bonk & Co.
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