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Detalhes da empresa

  1. Serviço de Encaminhamento de Carga

Escrito pela empresa

At Book My Space Jersey, we pride ourselves on delivering a personalised, dependable service tailored to the unique logistics needs of island life. What sets us apart is our deep local knowledge combined with seamless UK and European logistics connections. We operate with transparency, professionalism, and a customer-first mindset. From door-to-door removals to freight forwarding, we ensure every item is handled with care, and every client is kept informed throughout the process. Our dual-base operations in Jersey and the UK (Romsey) allow us to offer flexible solutions with consistent delivery times — whether it’s a single item or a full household move. Our clients trust us because: We are locally based in Jersey with a dedicated team who understand the island's infrastructure and regulations. We provide regular, reliable sailings between Jersey, the UK, and Europe — no unnecessary delays or confusion. We offer Basic Goods in Transit Insurance (Total Loss) as standard, giving our customers peace of mind. We’re committed to clear communication, upfront pricing, and professional support at every stage. We uphold a firm but fair approach to outstanding payments, using trusted debt recovery partners in both Jersey and the UK where needed. At Book My Space, trust is earned through consistency, care, and always doing the right thing — even when it's the hard thing.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

2 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Utter dismay

After leaving the island of 30 years, I trusted my belongings with bookmyspace. Two years later I am fia lily grounded after travelling and I made enquires about cost of delivery to uk.

They said they will fill in all the forms. They asked me for itinerary. It had been two years and I was thinking of the small items, boxes book clothers etc, and I gave an approx figure of belongings.

The morning arrived and I was shocked to. See that only boxes book and clothes has arrived. I asked where was my book shelves, desk etc.

I got the feed back a.s.a,p, about an initial request I made when I was in jersey a year prior. I asked them to give a bed and desk to charity. During this investigation the office confirmed this with photos to the delivery man on his phone.

The manager disappeared for over 24 hours.I thought how odd and unprofessional.

The owner Ross then declared I had told them to give all my belongings to charity and that him and 4-5 others heard me say this. Ross was not in the building when I visited. It was the first of many deceptions that I received from the owner of the company. He said we I will give you a hundred pounds for good will and that I did a good thing giving my things to charity.

To cut a long story short and very jarring communications with Ross, my mental health was suffering. So I decided to no longer communicate with him and call this as a loss of my sentimental objects and a financial loss that I had to purchase new furniture

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Bookmyspace

Resposta de Bookmyspace

DEAR tina , we were very sad to see this review that you have kindly left. But the people need to know that you were stood here and made two very clear piles in front of my team on CCTV of the items you wanted sent to charity - which we did for you. Then you changed your mind and demanded the goods back again, By then it was far too late. In 20 years we have never had this happen. Now you have been nasty and threatening which hasn't been nice. I offered you £100 as a goodwill gesture. I'm sorry if your mental health is not good we did everything you asked us to do.

Avaliado com 5 de um total de 5 estrelas

Very satisfied

I have used this company a couple of time in the last few years

Very professional and hassle free

I would recommend them to anyone

1 de agosto de 2025
Avaliação não solicitada
logotipo da Bookmyspace

Resposta de Bookmyspace

Hi Simon, thank you for the 5 star Review its very much apricated.

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