Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vaca... Ver mais
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Veja o que dizem as avaliações
Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he... Ver mais
Lies. Deception. & More Lies If you notice the reviews on here, they're mostly by quite a few people with one reviews, meaning they're either fake accounts or paid marketing to have these reviews... Ver mais
A empresa respondeu
The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but nev... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews
Informações de contato
200 S Biscayne Blvd. Suite 2790, 33131, Miami, Estados Unidos
- 888 849 8450
- james@bookvip.com
- bookvip.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience from beginning to end.
Great experience from beginning to end. Easy reservation process, very helpful staff.
Got exactly what I expected
Bookvip.com is the best choice
Good price and good time.
Book VIP was great to work with
Book VIP was great to work with! The presentation is very professional, and even though we said no to additional purchases we were treated with respect. We considered that time just a part of the adventure of our vacation. As far as the resort - WOW! It is beautiful and was the best vacation we have taken in 20 years! We will be doing the all inclusive thing from now on! I'm so glad we found BookVIP.com!
I used bookvip.com to go to Now Onyx …
I used bookvip.com to go to Now Onyx Punta Cana for 5 days six nights..It literally was one of the MOST AMAZING TIMES OF MY LIFE...it was as advertised, no games or gimmicks, it wasn't FRAUDULEN. However was one of the best trips I ever had....!! Bookvip is the BOMB.....
We had an amazing vacation and …
We had an amazing vacation and experience with Book VIP. We would recommend it to anyone wanting to go on vacation.
I was curious as well about how they …
I was curious as well about how they were able to offer such extreme savings. Look on you tube. It's basically a time share pitch, but it seems after the two hour presentation, you can go about your trip with no obligation..
BookVip.com made booking our vacation …
BookVip.com made booking our vacation extremely easy. We had a grand time and Wild Bear Inn was very close to all the attractions we wanted to attend. The room was warm and cozy and perfect for my husband and me. We had a terrific time thanks to BookVip.com.
We had a great experience on our Villa Del Palamar, Cabos San Lucas vacation
We had a great experience on our vacation. We do wish that we could have traveled with our friends and that when signing up for the promotion it was expressed a little better that we couldn't. Other than that bookvip did a great job with communication, the resort Villa Del Palmar was beautiful, and we had a relaxing vacation.
We had a great experience with bookvip
BEWARE OF FALSE ADVERTISING.
BEWARE OF FALSE ADVERTISING.
I used BookVIP to book a trip to Mexico with my husband in December 2017.
We called in to book over the phone with a rep, and she mentioned the name of the resort which matched with the photos we saw on BookVIP's website. We were happy with our booking until our email confirmation came in and we saw that we were booked into a 2 star hotel out in the forest instead of the 4 star resort by the beach that the website and the rep had told us we were booking.
Throughout our communication with bookVIP over the span of a week, no one apologized, offered to help us upgrade/change or seemed concerned that were were mislead through false advertising. Our flights were booked and paid for so there was no option to cancel, and we had to pay extra out of our pockets to make sure we were not staying at the 2 star resort they booked us into. A lot of time and money was wasted. I managed to speak to the Supervisor Gretta who ultimately told us it was our own fault this mistake was made and refused to help or compensate us in any form.
This is was the absolute WORST experience my husband and I have ever had while booking a trip. This is the FIRST AND LAST TIME I am ever using BookVIP. I urge those who are considering to use them to please book elsewhere and save yourself from a ruined vacation. It is not worth any amount of money you will ever save.
Edit: As a testament to their grossly lacking customer service and communication, they’ve replied to this comment with a canned response that continues to ignore and disregard a customer that has been lied to and cheated. Further evidence to NEVER EVER USE THIS WEBSITE.

Resposta de Bookvip
My husband and i went September of 2017 …
My husband and i went September of 2017 to cancun. One of the best vacations we have ever had. We did have to do a 90 minute meeting. But was still worth it.
Awesome service
Awesome service, beautiful resort. We enjoyed every minute of our stay
It was a great experience!
We had a great time on our recent trip …Book now travel later!
We had a great time on our recent trip to Cancun, thanks to BookVip!
Easy to use
Easy to use. Directed us right to the hotel we stayed at in Cabo
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