Boomer Benefits Avaliações 

246
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I want thank Boomer Benefits and Client Services Representative Stephen Arellano and his fantastic patience with me and helping me pick a new plan after my last one was discontinued. As always Boom... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had the best experience with Boomer Benefits. A big shout out to the agent who helped me navigate the 2027 enrollment into a new plan, Natalie Stein! She was kind and patient and friendly. I wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Called Boomer Benefits with questions regarding my Medicare coverage and spoke with Candice Long, who was very pleasant and professional. She helped me navigate the Medicare website and was quite help... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently completed my initial enrollment in Medicare Part D. The result was an initial frustrating experience with Meciare.gov not displaying the same options that Megan H. of Boomer Benefits was ab... Ver mais

Detalhes da empresa

  1. Plano de Saúde
  2. também em
  3. Companhia de seguros
  4. Corretor de seguros
  5. Corretora de seguros

Escrito pela empresa

Boomer Benefits is an independent Medicare insurance agency dedicated to helping people make confident, informed decisions about their healthcare coverage. Founded in 2005, we specialize exclusively in Medicare and work with a wide range of nationally recognized insurance carriers, allowing us to focus on what’s best for each client—not a single company. Our licensed agents take the time to understand each person’s medical needs, prescriptions, doctors, and budget before recommending coverage. We believe Medicare decisions should be made with clarity, not pressure, and our role is to educate and guide—not sell. What truly sets Boomer Benefits apart is our long-term support. After enrollment, clients are upgraded to our Client Service Team, a dedicated group that assists with billing issues, claims, plan changes, and ongoing questions year after year. You’re never on your own, and you’re never reliant on just one individual for help. We serve clients nationwide through first-party, educational lead sources and do not buy or sell consumer data. Our team is known for low turnover, deep Medicare expertise, and a strong commitment to doing things the right way. At Boomer Benefits, we don’t just help you choose a Medicare plan—we stay with you long after enrollment to make sure it continues to work for you.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(246)

142 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience speaking with Risheena White of Boomer Benefits yesterday. She was patient, kind, knowledgeable and a pleasure to work with as I was having an issue and questions. She was clear and made everything easy to understand. This is what people want when they are in need of help. Thank you for having Risheena as part of your team.

26 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Hi Rose — thank you for sharing this. I’m so glad Risheena was able to make things clear and easy for you during a stressful situation. That’s exactly the experience we want every client to have. Don’t hesitate to reach out if you need anything down the road.

Avaliado com 5 de um total de 5 estrelas

Rhiana was excellent and went above and…

Rhiana was excellent and went above and beyond to get my premium billing corrected. Her follow up was excellent.

27 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Hi Melissa — thank you for sharing this. Glad Rhiana was able to get the billing sorted out and stay on top of it. I’ll make sure she sees this. Let us know if you need anything else!

Avaliado com 5 de um total de 5 estrelas

I had a wonderful experience thanks to Riley McPherson...

I had a wonderful experience thanks to Riley McPherson. She went above and beyond in helping me to get my supplemental insurance. She was very patient regarding all the questions I had and returned any calls or messages I left for her. I am so glad i went with Boomer Benefits.

26 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Hi Deborah — thank you for sharing this. Glad Riley was able to help you get everything set up and stay responsive along the way. I’ll make sure she sees this. We’re glad you chose us!

Avaliado com 5 de um total de 5 estrelas

Zach at Boomer Benefits 100%

Today, I had the pleasure of working with Zach Fisk at Boomer Benefits, and I cannot recommend him highly enough. He took the time to clearly explain the differences between Medicare Supplement plans and Medicare Advantage in a way that was easy to understand and free of confusion. His depth of knowledge was evident, but what truly stood out was his patience, kindness, and genuine desire to help.

After a frustrating experience the day before—where I was met with endless AI prompts and no clear answers—speaking with Zach was incredibly refreshing. He provided real, thoughtful guidance and delivered customer service at the highest level.

Zach made what can often feel like an overwhelming process simple and manageable. I am truly grateful for his assistance and will confidently recommend him to anyone who needs help navigating Medicare options.

26 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi Cynthia — thanks for writing this. I’m glad you connected with Zach and that he was able to walk you through everything. I’ll make sure he sees this!

Avaliado com 5 de um total de 5 estrelas

Issue resolved

Cannot say how grateful I am to Malaquia Brown for resolving an issue with a bill that was originally denied by Medicare due to improper coding. I gave her the info she needed to look into it and then kept me posted while she worked thru the issue. Thanks again, Malaquia and to Boomers! You make the maze of Medicare so much easier!

23 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

So glad Malaquia was able to step in and get that resolved for you—that’s exactly what our Client Service Team is here for. Billing issues like that can be frustrating, and we’re happy she could take it off your plate. We appreciate you trusting us to help navigate it!

Avaliado com 5 de um total de 5 estrelas

10 Star organization

10 Star organization. I am at a loss for words to express my gratitude to Danielle for her book, countless videos, and Agent Robert Galindo for correcting my horrible mistake. I originally relied on a friend’s advice for a plan and to use a local independent agent (with zero resources). This agent also failed to provide a lot of important details relative to available plans. Once I realized my mistake, it led to a lot of additional anxiety and stress on top of my company recently shutting down unexpectedly. I completed an online Boomer Benefits enquiry. Robert called me called me shortly thereafter. He explained ALL the facts, pros and cons without bias, and then enrolled me in a proper plan. He offered further guidance on a drug plan as well as Danielle’s drug plan video link. READ DANIELLE’S BOOK! Amazon, $10. Call Robert. You should be good-to-go. Rob H.

20 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Thank you for sharing this—we hear stories like this more often than we’d like, and it’s exactly why we do what we do! I’m so glad you found your way to Robert and that he could walk you through everything clearly and get you into the right plan.

Avaliado com 5 de um total de 5 estrelas

Boomer Benefits Licensed Agents

Boomer Benefits licensed agents are knowledgeable, responsive, and personable. Agents Chris West and Jonathan Bowerman helped me select affordable health insurance policies to best suit my needs.

18 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Thank you for taking the time to share this. I’m glad Chris and Jonathan were able to help you find a plan that fits your needs—that’s exactly what we aim for. We appreciate you trusting us to guide you through the process.

Avaliado com 5 de um total de 5 estrelas

Boomer Benefits is a great company!

We contacted Boomer Benefits 7 years ago to get help signing up for Medicare. They have been great to work with. Their professionals are informed, very knowledgeable, always timely with any response(s) and their communication skills are outstanding. They have helped both me and my husband find the right Medigap policies that fit our needs, have assisted our changing of policies and have recently given immeasurable help dealing with a billing issue with Medicare. One of us was billed for services that should be covered by Medicare and after our getting the run around from the provider, the insurance office and the lab charging us for the blood work, I remembered handling issues was part of Boomer Benefits benefits.
When we contacted Boomer Benefits we were assigned a customer care professional, Ruth Oekerman who has provided excellent service and resolution. Even when a problem showed up on the Medicare portal that was inhibiting the processing of claims, she investigated it. She kept in constant communication via email and phone calls to inform of us progress on the issue. It was such a relief for her to handle the whole thing. That kind of service is priceless! We are so glad we chose Boomer Benefits. We recommend them to everyone.

13 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

This means a lot—thank you for being with us for so many years. I’m so glad Ruth was able to step in and get that billing issue handled and keep you informed every step of the way. That’s exactly the level of service we strive for. We truly appreciate your trust and your recommendation.

Avaliado com 5 de um total de 5 estrelas

Thank you Boomer Benefits

Thank you, Laura Munn, for helping me navigate the Medicare Part D quagmire when my carrier dropped me. She facilitated a three way call with my carrier and after 2+ hours (yikes!) and being transferred to 5 different people, we solved the problem and I am now reinstated! Hooray Laura and Boomer Benefits! Thank you!

12 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Hi Ron — thanks for sharing this. That sounds like a long couple of hours, but glad Laura stuck with it and got everything sorted out for you. I’ll make sure she sees this!

Avaliado com 5 de um total de 5 estrelas

Reached out to Amy Evan’s to research a…

Reached out to Amy Evan’s to research a doctor bill. She actually called me to explain, and followed up by email as well. She’s helped us in the past, and always provides the best personalize service. She’s the best!

12 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi Darren — thanks for sharing this. Glad Amy took the time to walk you through everything and follow up after. We’ll pass this along to her!

Avaliado com 5 de um total de 5 estrelas

Claire H

Claire H. Was very efficient, responsive and a pleasure to work with.

11 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thanks for sharing!

Avaliado com 5 de um total de 5 estrelas

Austin DeKeyser was GREAT!

Austin DeKeyser and his team were great! Made the entire Medicare Supplement & Prescription process smooth and easy for both my wife and I. Highly recommend!

9 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you so much for the kind words! We’re really glad Austin and the team were able to make the process smooth for you and your wife. That’s exactly the experience we want every client to have.

Avaliado com 5 de um total de 5 estrelas

Natalie Stein is a star

Natalie Stein is a star! I was having a frustrating experience accessing & printing some excellent content from your web site - so was ready for a good rant as I dialed up BB. Thankfully, I reached Natalie who talked me off a ledge, solved the uncommon problem I was having on my phone & enabled me to print the docs I needed. Natalie’s (1) patience (in putting up with my rant), (2) sense of humor in getting me to laugh at the situation AND (3) ability to problem-solve the tech challenge I was having were impressive - especially since her primary responsibility is to answer customer questions about Medicare, which I am sure she is wonderful at as well. She is a tremendous asset to Boomer Benefits.

9 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you for sharing this! We’re so glad Natalie was able to jump in, solve the problem, and even make you laugh along the way. She truly cares about helping people, and we’re lucky to have her on the team.

Avaliado com 5 de um total de 5 estrelas

Natalie Stein, wonderful service

Natalie Stein gave me wonderful customer service. She listened to the problem I was having with my pharmacy, called the pharmacy to resolve the problem, and called me back to let me know the problem had been resolved. She also told me that should I have any further issues, I can just call her right from the pharmacy. I had literally lost sleep worrying about this. Thank you so much, Natalie. You are highly recommended by this Boomer client.

9 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you for sharing this! We’re so glad Natalie was able to step in, work with the pharmacy, and get everything resolved for you. That kind of follow-through is exactly what we strive for. We’ll be sure she sees your kind words!

Avaliado com 5 de um total de 5 estrelas

Ryan Lang, Boomer Benefits Rock Star

Ryan Lang is the Boomer Benefits representative that did an excellent job educating me on the various Medicare options & guiding me through the decision making process. Ryan, thanks again for making this an easy process!

6 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Thank you for the great review! We’re glad Ryan was able to walk you through your options and make the process easy to understand.

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

Wendy Hernandez was my contact at Boomer Benefits. I wanted to switch my Part G to another carrier. Wendy made the transition without any stress. The transition is successful. She made everything happen which included contacting the respective Part G carriers.

1 de março de 2026
Avaliação não solicitada
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Resposta da Boomer Benefits

Hi Paul — thanks for sharing this. Glad Wendy made the switch smooth and handled everything on the backend. I’ll share this with her!

Avaliado com 5 de um total de 5 estrelas

My experience with Veronica Elizondo.

Veronica Elizondo was extremely helpful assisting me in finding a new Medicare supplement insurance plan for less premium. She completed the application with me over the phone and submitted it directly to the carrier. She was professional, personable, and explained the process thoroughly. Very wonderful to work with.

2 de março de 2026
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi — thanks for taking the time to share this. Sounds like Veronica really walked you through it and made the process easy. I’ll make sure she sees this!

Avaliado com 5 de um total de 5 estrelas

Really excellent service

Cameo R. found me a terrific option for a Supplemental Plan when I started Medicare Part B, and helped me get properly signed up. Later, I was having a very difficult time finding a Primary Care Provider who accepts new Medicare patients in my area, and Wendy S. stepped in to guide me to several possibilities. This additional assistance was not expected, and was hugely appreciated.

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Harli was AWESOME

I had the pleasure of working with Harli Johnson of BOOMER BENEFITS. As someone who retired as a Biomedical Field Service Engineer, CUSTOMER SERVICE is one thing I know! Harli was there every step of the way through email issues I had, rescheduling due to illness, rescheduling due to family emergencies. Never once did she complain. In fact she did all she could to work around my chaos! She answered EVERY question with a smile over the phone! She is the type of person, employee that makes you recommend the company. Thank you Harli I was able to get enrolled into the supplemental without being reviewed even with a very serious pre existing condition based on the window. You simply were a BLESSING and I thank you Mike M.

Evergreen, AL🤓

24 de fevereiro de 2026
Avaliação não solicitada

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