Boomer Benefits Avaliações 

247
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our situation with Medicare supplements was changing. We called Boomer Benifits and were connected with Lacey Jones. Lacey Jones helped us connect with Medicare and was very patient with us. She perfo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I want thank Boomer Benefits and Client Services Representative Stephen Arellano and his fantastic patience with me and helping me pick a new plan after my last one was discontinued. As always Boom... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently completed my initial enrollment in Medicare Part D. The result was an initial frustrating experience with Meciare.gov not displaying the same options that Megan H. of Boomer Benefits was ab... Ver mais

Avaliado com 5 de um total de 5 estrelas

Called Boomer Benefits with questions regarding my Medicare coverage and spoke with Candice Long, who was very pleasant and professional. She helped me navigate the Medicare website and was quite help... Ver mais

Detalhes da empresa

  1. Plano de Saúde
  2. também em
  3. Companhia de seguros
  4. Corretor de seguros
  5. Corretora de seguros

Escrito pela empresa

Boomer Benefits is an independent Medicare insurance agency dedicated to helping people make confident, informed decisions about their healthcare coverage. Founded in 2005, we specialize exclusively in Medicare and work with a wide range of nationally recognized insurance carriers, allowing us to focus on what’s best for each client—not a single company. Our licensed agents take the time to understand each person’s medical needs, prescriptions, doctors, and budget before recommending coverage. We believe Medicare decisions should be made with clarity, not pressure, and our role is to educate and guide—not sell. What truly sets Boomer Benefits apart is our long-term support. After enrollment, clients are upgraded to our Client Service Team, a dedicated group that assists with billing issues, claims, plan changes, and ongoing questions year after year. You’re never on your own, and you’re never reliant on just one individual for help. We serve clients nationwide through first-party, educational lead sources and do not buy or sell consumer data. Our team is known for low turnover, deep Medicare expertise, and a strong commitment to doing things the right way. At Boomer Benefits, we don’t just help you choose a Medicare plan—we stay with you long after enrollment to make sure it continues to work for you.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

247 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(247)

143 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

High turnover

15 de outubro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi Brian — thanks for the feedback. We actually have very low turnover and are proud to have a long-tenured team (our first employee is still with us). Without more context, it’s hard to know your specific concern, but we’re always happy to talk it through.

One thing many clients appreciate is access to our full Client Service Team, so you’re never reliant on just one person and can get help quickly when questions come up. If you’d like to discuss further, feel free to give us a call at 817-249-8600.

Avaliado com 5 de um total de 5 estrelas

OUTSTANDING Company

What a OUTSTANDING Company and Staff. I've spent 45 minutes on the phone asking questions with Jaime Myers today and he never expressed any indication that I was wasting time or asking dumb questions. He went above and beyond giving me explanations and suggestions for me to consider in my decision making. I believe I'm overthinking this whole process and these people help to calm your nerves and walk you through the options and offer helpful information for your consideration. I just can't thank you all enough. All of this after spending 2 entire days reviewing and researching issues and calling providers just to get more confused and little help from them

4 de novembro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you so much for the kind words, David. We’re thrilled Jaime took the time to answer every question and help make the process feel less overwhelming. We’ll be sure to share this with him — and we truly appreciate you trusting Boomer Benefits.

Avaliado com 1 de um total de 5 estrelas

I consulted Boomer Benifits and wished I didn't

I consulted Boomer Benifits for my Healthcare needs. They signed me up for a plan I did not qualify for and quoted me prices on my prescriptions that were very inaccurate. Disappointed is an understatement. Now I'm without insurance and have multiple needs to continue my health progress.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi there — I’m sorry to hear this. This is never the experience we want for anyone, and we’d like the opportunity to look into what happened and see how we can help.

Without a bit more detail, I’m unable to review the situation here, but please give us a call at 817-249-8600 so we can take a closer look.

Avaliado com 5 de um total de 5 estrelas

Deanna Harrison was GREAT

Deanna Harrison was GREAT ! Very professional and at same time personable. She took the time to find the right coverage after my wants and needs during our conversation and she hung in there with me. I have other family members that use Boomer and they advised me to register with Boomer - they were right.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is really bad

These people are horrible. I asked them over and over not to contact me but they don't stop. Finally after telling them many times, they stopped, but now I am facing the same problem getting off their email list. Don't ever go on their website or they will never stop harassing you.

2 de abril de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi Peter — I want to clarify our business practices, as they’re something we take seriously. We only contact individuals who have directly requested our help, and we never buy or sell lead data. We also immediately stop outreach when someone asks to be removed.

I don’t see a prior request to stop contact on your inquiry, so our team wasn’t aware at the time, but I’ve now marked your account as do not contact to ensure there’s no further outreach. We wish you the best going forward.

Avaliado com 4 de um total de 5 estrelas

So you dislike Boomers

Heard your show last night Laura, so you hate boomers, I stopped watching your show last night.

6 de junho de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi Kenneth — I think you may have us confused with someone else. We absolutely love boomers, and we don’t have a show (or anyone named Laura on our team).

If you ever need help with Medicare, we’re the right Boomer Benefits. Give us a call anytime at 817-249-8600.

Avaliado com 1 de um total de 5 estrelas

AVOID AT ALL COSTS The worse.

Fake reviews. Boomer is a shame.They do NOT help you. They don't even apologize or try to help when they are wrong. For example, I was asked to look for an email with a title that does NOT exist. 3 days before the end of the month, they were incapable of providing me with a plan D. I have to do the job for them. They dont explain you the deal when you switch to medicare. Veronica weas particularly abnoxious and deiceded that shge would hang up because I was teling her to stop telliong me repaetely that she "told me", which is a lie.

27 de março de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi there — this review is from some time ago, and we’re only seeing it now because we don’t pay Trustpilot to solicit or manage reviews. Most consumers don’t realize that many companies do pay to actively prompt and manage reviews on this platform.

We take feedback seriously and wish we had known about these concerns directly at the time so we could have stepped in to help. If there’s anything our team can still do to clarify or assist, please call us at 817-249-8600.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Melanie was very thorough throughout my change of my Medicare supplement plan. She also followed up with my former company to make sure the old policy was cancelled. I'm very satisfied.

22 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nice Representatives but Bad Advice

This was my second year on Medicare and I reached out to Boomer Benefits for advice on my Part D drug plan. They ran all of my medications through their system and found a plan that reportedly covered all my meds. Based on their suggestion, I switched from United Healthcare (which did cover all of my meds in 2024) to Humana. However, after I filled my Dulera inhaler (that I had been stable on for 7+ years) through Humana in January, I was sent a letter from Humana that said they would not cover it going forward unless I could prove that I had tried other (cheaper) inhalers first. Since I have severe asthma, I was unwilling to risk my health by trying other inhalers. So I am now stuck paying $200/month (using a coupon) due to the poor advice given to me by Boomer Benefits. There is nothing I can do about it. The $200 will not even go toward my out-of-pocket expenses as it’s not covered through Humana. The representatives are nice, but untrained, non-medical people who don’t understand the ins and outs or fine prints of insurance plans.

8 de janeiro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Hi there — this review is from some time ago, and we’re only seeing it now because we don’t pay Trustpilot to solicit or manage reviews. Many consumers don’t realize that companies who do are able to monitor and respond much sooner.

Without additional details, I’m unable to look up your account to see what happened specifically. That said, I do want to clarify that all of our team members go through extensive Medicare training, and our Client Service Team is made up of licensed agents as well.

If you are a current Boomer Benefits client, please reach out and ask to speak with a manager. We’d truly like the opportunity to review this with you and see how we can help.

Avaliado com 5 de um total de 5 estrelas

They're awesome!

My husband used these folks based on a family recommendation. I didn't qualify for Medicare at the time but would in a year or so. I asked Boomers to remember me when my turn comes up. Lo and behold I got a phone call yesterday asking if I had time to sign up for Medicare. I qualify in 4 months. Amazing. Our agent is Colton and he's super nice and knowledgeable. And really cares about getting the best insurance for his clients. I'm so happy and grateful I don't need to try and sign up myself. Colton made everything so easy. They're awesome!

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you so much for sharing this! We love hearing that we were able to follow up at just the right time and make the process easy for you. Colton will be so happy to hear your kind words — we really appreciate your trust and your family’s recommendation.

Avaliado com 5 de um total de 5 estrelas

Wish I had known about Boomer Benefits…

Wish I had known about Boomer Benefits before I spent hours/days/weeks researching Medicare options. Insurance snags, questions & poor communication aren't my problem anymore. Lisa Contreras, my CS rep, is on it--she returns calls as promised, reports on claim status and follows up. Highly recommend.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you for sharing this! We’re so glad Lisa has been on top of things and made the process easier for you. We really appreciate the recommendation and are happy to be here whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Informative and Very Helpful

I had great service from a Boomer rep, Ashley Stout, on selecting the best Advantage Plan after Aetna indicated it would be discontinuing my current medical coverage. She was willing to consider all options (besides Advantage plans) and was thorough in her explanation of the plan she did recommend. The details she gave me were the deciding factor in my selecting that plan.

11 de novembro de 2024
Avaliação não solicitada
logotipo da Boomer Benefits

Resposta da Boomer Benefits

Thank you for the great review, Art! We’re so glad Ashley was able to walk you through your options and help you feel confident in your decision. We’ll be sure to share your kind words with her.

Avaliado com 5 de um total de 5 estrelas

What a great experience using this…

What a great experience using this service. When I was initially eligible for Medicare, I used a local broker to select a supplement. It seemed as though I was debating his opinions rather than obtaining informed advice.
Tish P at Boomer benefits is a superb listener and parcels advice in a very knowledgeable and impartial way. She assisted with a new application for a Medicare supplement and through her assistance, it was approved. Thank you Tish for your sense of humor and kind assistance in securing a better supplement for me! You have my highest recommendation.
Susan Daniels

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I wish I had known about them before i…

I wish I had known about them before i signed up for medicare as they have a great team to assist you with issues from insurance companies that you will run into. I spent 10 months clearing up one billing issue and would have loved to have Boomer’s help but I can’t get them to help me as I signed up directly with Mutual of Omaha and missed out on having a wonderful company like Boomer heloing me navigate Medicare issues which I have had several. It takes a team and I really wish Boomer would be on my team… sadly alone

19 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Emily Morales was helpful and supportive

Emily Morales was helpful and informative. She showed patience and initiative as I was dealing with serious health issues this summer with my husband and still needing to sign up for proper coverage in a timely manner. She was diligent and never gave up on me and my schedule which ultimately resulted in a good plan for me. I am very grateful and appreciative for her support.

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Asia Jackson-Russell with Boomer…

Asia Jackson-Russell with Boomer Benefits helped me with my recent questions. She was very knowledgeable and was able to connect me with the appropriate person.

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

I called for assistance and got just that, within 24 hours a I received a return phone call from Amy Evan’s. She took care of everything, connected with who I needed and stayed on the call to assure my needs were taken care of.
I am overjoyed to have Boomer Benefits walk this journey with me!

18 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tina Brown from Boomers Benefits Gets an A+

Tina Brown from Boomers Benefits made is very easy for me to update my address and phone number on my Medicare accounts. She was professional, thorough and most importantly, got the job done. Tina also said she would follow up with both companies. That's why I use BB -- because of the service you get!

13 de setembro de 2024
Avaliação não solicitada

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