Boost Avaliações 

Resposta da Boost

16 de mar. de 2023

Hey! After looking up the order associated with your email address we found that access was granted to your provided TradingView username, "hottstuffllc21" roughly 3 hours after your initial subscription purchase on 11/7/22. Once access was granted an automated email was sent to you as confirmation.

Shortly after on 11/25/22 we received the following email from your provided address:

"I still don't have service
Account # 2992
Tradingview name is Hotstuff"

To which our team responded on 11/25/22 with:

"Hello,

We’re sorry for the inconvenience. It looks like the original TradingView username we received for your order was “hottstuffllc21”, which is the account we granted access to.

We’ve just switched over your access to the account, “hotstuff”. We’ve also gone ahead and reset your billing cycle such that it begins today and will now renew on 2/25/2023.

If you have any additional questions feel free to reach out!

Best,
Boost Team"

We have not received any further inquiries from that email address since. However, if the updated account that access has been granted to since 11/25/22, "hotstuff" is actually not your correct TradingView account and you have not been able to access the software since then, we would of course be willing to provide a refund for the orders placed during that time. Simply send an email over to help@boost-signals.com detailing the situation and we'll do our best to get this resolved for you.

Resposta da Boost

6 de mar. de 2022

Hello,

We're sorry to hear about that. We definitely recommend using different sensitivities to find the one that works for your trading style -- in general a lower sensitivity will produce stronger signals that are more indicative of the overall direction.

Feel free to check out our Guides and Docs at https://boost-algo.com/pages/guides if you need any additional help!

Best,
Boost Team

Resposta da Boost

Atualizado em 25 de fev. de 2022

Hello,

We're sorry to hear you had trouble with late entries. We suggest using a higher sensitivity for earlier, more accurate entries.

As always, we recommend checking out our docs and guides before using our product, which can be found in our Discord and on our YouTube channel.

Best,
Boost Team

Resposta da Boost

20 de fev. de 2022

Hello,

Thank you for your feedback. We'll definitely try to make our Documentation PDF more easily accessible going forwards.

Best,
Boost Team

Resposta da Boost

21 de jan. de 2022

Hello,

We're sorry to hear you had a poor experience with Boost. We always recommend viewing our Guides and Docs before using Boost, and it sounds like changing the sensitivity and/or candle type may help with inaccurate signals.

Best,
Boost Team

Resposta da Boost

20 de jan. de 2022

Hello,

We're sorry to hear you had a poor experience with Boost. If you have any specific suggestions or pieces of feedback we'd love to hear them so that we can make Boost a better product.

Best,
Boost Team

Resposta da Boost

14 de jan. de 2022

Hello,

While Boost does plug into TradingView, which may be a different charting service than the one you're currently using, it works on the free version of TradingView! You do not need to upgrade to a paid TradingView plan in order to use Boost.

Hope this helps!

Best,
Boost Team