Borges & Scott Avaliações 

49
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been searching for quality traditional flat caps. The newsboy cap defines my personality. Finding a British made Harris Tweed cap was awesome! My Tay is high quality, fits perfect, brings... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivery says 2-4 days, and it arrived day 3, so that's smashing. I used their sizing guide, and the fit is absolutely perfect. The product (Nevis tweed cap) is fantastic. Orb marked genuine Harris... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted to replace an old panama, but was rather bewildered by the extensive choice Borges & Scott has to offer. Erika was most helpful and advised on a style she deemed suitable for my needs. It arr... Ver mais

Avaliado com 3 de um total de 5 estrelas

Just bought the Panama Dumont Signature. Quality and weave good. However I was expecting Planter style, but brim is narrow and crown not high, compared the the website picture, meaning it looks more... Ver mais

Detalhes da empresa

  1. Loja de Chapéus

Escrito pela empresa

The UK's leading Panama hat specialist based in Bristol. Borges & Scott is a family run business with many years experience offering the finest Panamas, felt hats, tweed caps and other hats. We pride ourselves in offering a friendly and accommodating service to our customers around the world. Our Panamas are made by hand by our team of weavers and craftsmen in Ecuador (home of the Panama hat) and we ship around the world.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(49)

13 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Hat arrived crushed in a flimsy torn…

Hat arrived crushed in a flimsy torn box from a Shopify/Amazon warehouse somewhere in Illinois. Wrote them yesterday with pictures of the damage. So far I have been ignored.

13 de maio de 2025
Avaliação não solicitada
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Resposta da Borges & Scott

Hi - we're really sorry to hear that your experience of this hat has not been at the high level we seek to provide our customers. If you have not heard back from our customer service, please send us an email or give us a call and we'll resolve this for you.

Avaliado com 1 de um total de 5 estrelas

Speedy delivery, poor customer service and hat decor quality

Initially happy with the product I hadn’t worn it, it fit well after adjusting the tie inside the brim. it went straight into a newly purchased Panama hat box for the plane as hand luggage and arrived in Dubai in perfect nick.

I wore it for an hour the first time and the fake leather band had broken off which was glued on and really poor quality for a £90 hat, it is not leather as described. I’ve emailed and not had a response about a replacement or refund, I won’t be spending money here again. Pretty poor considering the money spent and similar quality products being sold elsewhere at a much lesser cost, I thought I’d spend more to get a better quality product. I hope others have a better experience.

9 de março de 2025
Avaliação não solicitada
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Resposta da Borges & Scott

Hi - we're really sorry to hear that your experience of this Panama has not been at the high level we seek to provide our customers. We'll look into the issues you raise and contact you directly to offer a replacement hat.

Avaliado com 5 de um total de 5 estrelas

Awesome customer service and product

Bought a beautiful Safari Panama for my Dad to take away on his cruise. Many thanks to Erika for going above and beyond and getting the hat delivered in time for my his birthday.

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I called into the shop (factory) in…

I called into the shop (factory) in Bristol, a lovely lady (sorry I can't remember) showed me through to the style I wanted and meticulously helped me select my hat, and threw in some freebees to protect it. I've arrived home in New Zealand, unpacked & absolutely stoked with my Panama fedora hat and your amazing service 👏 Thank you!

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

very impressed!

Although the hat I wanted wasn’t in stock Erika gave me options for a similar hat and prioritised my order and delivery to ensure I had it before my holiday. The quality of the Panama hat is 10/10. Very impressed!

30 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ladies Panama Trilby

I ordered a Panama trilby which was delivered promptly and well packaged. Unfortunately the small size I choose was a bit tight and I returned it using their free returns service and requested the next size up. I quickly received a replacement hat and I could not be more delighted. The hat is lovely and excellent quality and after adding a couple of cork sizing strips fits perfectly and is comfortable to wear all day.

18 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very satisfied

Delivery says 2-4 days, and it arrived day 3, so that's smashing.
I used their sizing guide, and the fit is absolutely perfect.
The product (Nevis tweed cap) is fantastic. Orb marked genuine Harris tweed that's really beautiful. The lining is extremely soft and comfortable.
I'm very happy, and will definitely shop here again.

23 de outubro de 2023
Avaliação não solicitada
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Resposta da Borges & Scott

Hello Mr Lewis, thank you for your kind review of our Harris Tweed Cap. We're pleased you like it so much! Best wishes, Borges & Scott

Avaliado com 5 de um total de 5 estrelas

Good service and product range

Wanted a heart panama hat and Borges & Scott were one of the very few companies offering hats in small sizes. I received my order very quickly and the hat is very good quality and suits me well

27 de julho de 2023
Avaliado com 3 de um total de 5 estrelas

Just bought the Panama Dumont…

Just bought the Panama Dumont Signature. Quality and weave good. However I was expecting Planter style, but brim is narrow and crown not high, compared the the website picture, meaning it looks more like a pork pie hat. The make quality is good and I will keep it as a "Panama Pork Pie".
I would as B&S to add more photo's to give a better idea of proportions to avoid disapointment and returns.

23 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like my two hats!

I really like my linen flat caps! Quality materials and perfect for this time of year! I started wearing one in particular when doing music gigs…improves my persona and my music…hahaha!
Thank you!

1 de abril de 2023
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Resposta da Borges & Scott

Hi - we're glad you like your flat cap - thanks for choosing Borges & Scott!

Avaliado com 5 de um total de 5 estrelas

Nice hats...

Good product. Speedy delivery to US. Thx

23 de maio de 2023
logotipo da Borges & Scott

Resposta da Borges & Scott

Hi - thank you for the great review! We're glad you bought your hat from Borges & Scott and we hope you enjoy it for many years.

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