Customer service is terrible. They start with an AI response, and when AI isn't able to help you they forward it to a human for review. The human was much less personable or helpful than the AI, so th... Ver mais
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Veja o que dizem as avaliações
I have purchased joggers from BP for several years running. They're quality has drastically declined. My most recent pair was only shy of 8 months old and completely disintegrated and changed color on... Ver mais
Still waiting for my order, or even a response from customer service. No shoes, ridiculous shipping fees and they tack on an extra “order protection” on top of that cost for an order that we may n... Ver mais
Have done 50+ orders. From custom apparel for groups to just my own personal items. Every experience has been great. The few complaints I've had were rectified within a week. Great American company!
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Informações de contato
Clothing and company are touted as…
Clothing and company are touted as patriotic but all the clothing that I ordered was MADE IN CHINA. Not so patriotic in my opinion. This is not information that they post freely on their website.
So disappointed...
So disappointed...
Overall overrated clothes, quality is not that great.
I live in France so I purchased their products on the European website but I was still charged 7 euros for shipping.
Adding to that, my bank charged me an extra cost of 5 euros because the website was based in the USA (despite paying in euros for clothes sold in euros).
I was never granted refund.
Won't purchase from them again.
No problems and great products
Have had great luck with the quality of clothing (weight bars constantly rubbing with no or minimal signs of wear) and shipping times! (in Canada for reference) Super happy with the pieces I've received and will continue to purchase. Things to remember when buying through them is to stick to your true size as this is how they run, use the size guide and actually measure yourself.
Product not suitable for promised purpose, bad service and flexibility.
Delivery is quick, short are not realy ment for work-outs as promised. I called the service desk to return the pants that I had not yet worn, but this was refused. They were frendly, but not willing and arogant. Not flexible and customer oriented.
Great product!
Quick shipping. Great quality workout clothing. Love all my purchases!
Never received my item. Shocking customer service
Placed an order 2 months ago and never received my items. Looks like its been lost in transit. Been to all my local post offices to see if its ended up there. As there is no proper tracking number the post service cannot even find where it may be. Customer service has been SHOCKING. Have had 2 very unhelpful replies to my 5 emails. Have asked for a refund and now they're ignoring me again. Worst shopping experience ever, absolutely fuming!!
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