Initially I believed Bottemless Shoes had not responded to my complaint that the wrong shoe size had been delivered to me, and the company had not responded after several emails. I want to clear the r... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Initially I believed Bottemless Shoes had not responded to my complaint that the wrong shoe size had been delivered to me, and the company had not responded after several emails. I want to clear the r... Ver mais
A empresa respondeu
Sandles were extremely wide. Tried to get a return label and they requested a picture. Really??? Also it looked these sandles were worn.
I am beyond thrilled to receive these sandals! I couldn't quite tell from the online description whether they were all leather — but they are, and I'm so happy! I had been searching for that classic,... Ver mais
The shoes are beautiful, the price reasonable, and customer service responded quickly. That being said, filling the order was a little slow, and when I tried them on, the slides were too loose and fl... Ver mais
Huarache sandals for all your brunch, beach days, & passport-worthy adventures 🥂🏝✈️
5573 E Mission Way, 90040, Commerce, Estados Unidos
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sandles were extremely wide. Tried to get a return label and they requested a picture. Really??? Also it looked these sandles were worn.
Initially I believed Bottemless Shoes had not responded to my complaint that the wrong shoe size had been delivered to me, and the company had not responded after several emails. I want to clear the record, it has been brought to my attention they had responded promptly, but I had missed that email. I’m pleased to say we have worked out a solution and the problem will be resolved. I appreciate how Bottomless Shoes company was determined to make this right. Most importantly, the quality and beauty of the shoes are amazing.

Resposta de Bottomless
Your willingness to accommodate me, without me having to ask.
They “lost” my package and never told me about it. I had to reach out to them after a month of placing an order for them to tell me they lost it.

Resposta de Bottomless
Great customer service experience, fast shipping and quality products.
I love the shoes! They do run a tad bit large. I recommend ordering a half size down. The quality is great and they are darlin!
I ordered my normal size and they fit exactly. My feet are a little bit wide and the hauraches are a tiny bit snug, but I feel the leather stretching to fit.
I ordered a pair of shoes 9 days ago and they still haven’t been shipped. Original estimated time of arrival was yesterday.
I am beyond thrilled to receive these sandals! I couldn't quite tell from the online description whether they were all leather — but they are, and I'm so happy! I had been searching for that classic, old-school craftsmanship: all leather, top and bottom, with no plastic or rubber. Opening the box and smelling the rich leather brought me so much joy. I'll be wetting them and shaping them to my feet, just like I did as a kid in the '80s — reconnecting with that grounding feeling again. :) Thank you so much for keeping this beautiful tradition alive! ❤️
~Sincerely, from Texas
You do not include a return label nor instructions on returning items that are not satisfactory (too big, too small etc)
Makes it more difficult for the buyer and less apt to make another purchase
I’ve emailed the company a week ago to get a return but haven’t heard back…
This beautiful huaraches are extremely cute, i am very happy with me purchase, i recommend this product💗
Shoes are too small. When I opened the shipping box to pull the shoe box out on to my kitchen counter, about 50-60 ants came scurrying out of the box all over. Kinda gross
The shoes are beautiful, the price reasonable, and customer service responded quickly. That being said, filling the order was a little slow, and when I tried them on, the slides were too loose and flopped on my feet. That and the slippery leather soles makes walking extremely awkward. I don't know if I'll have to donate these brand new shoes or attempt to remake them somehow. It appears that all of the shoes are marked down, which means that none of them are returnable. Tricky, huh? Anyway, I advise sizing down and ordering the crepe soles.
These shoes are beautiful. I especially like the color, walnut. They are well made. Thankfully, they fit.
My only problem was, I had to call Security, to open the package. Well sealed!!
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