Bourne Estate Agents Avaliações 160

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really great professionals. Helped a lot. Supported with full prosses and helped with very unusual and difficult case. Very easy to communicate.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bourne Estate Agents and Alice Butler especially made a stressful experience of moving much calmer and relaxed. Alice’s communication was brilliant and the Goodlord portal was a game changer to keep... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service is excellent! The team worked very efficiently in finding me a tenant. Also they were very careful to advise me to take the most suitable tenant. They also very patient to answer all my qu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems. Was not very good before she took over. To many different people dealing with things and not communicating w... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretores de Imóveis

Escrito pela empresa

We are a refreshing, fully independent business that has quickly built up an enviable network of branches across Surrey and Hampshire. Two thirds of our business comes via recommendations, demonstrating that we are totally committed to providing our clients with a proactive and dynamic approach to moving, from start to finish.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Alice was absolutely fantastic in keeping updated throughout the process, had good knowledge of the property, and very quick in getting paperwork together.
She was such a pleasure to deal with!

13 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thanks, Amy! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Avaliado com 5 de um total de 5 estrelas

The Petersfield team are fabulous

The Petersfield team are fabulous. Everything is clearly explained and they have a real focus on the needs of the customer. A special mention to Alice and Chris who have made the the experience so easy, straight forward and human.

2 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you so much for your 5-star review, Peter! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

Avaliado com 5 de um total de 5 estrelas

Amazing service from Bourne Alton

Amazing service from Bourne Alton. Gemma’s and her team are incredibly professional, the attention to detail is brilliant. They do as they say and more. Special mention to Ayisha, who goes the extra mile to get things done. Thanks to team Bourne Alton.

13 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Martin. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Avaliado com 5 de um total de 5 estrelas

Nothing but praise

We have nothing but praise for the agents at Bourne in Cobham. Since March they have helped us to purchase a property and to find tenants, and we cannot thank them enough. Hannah went the extra mile to ensure we had the level of security we were after.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Emily! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Avaliado com 5 de um total de 5 estrelas

Great service throughout

I’ve used Bourne Estate Agents twice now and honestly can’t fault them. The team are always so helpful, professional, and made the whole process feel seamless. Great communication and support from start to finish, I wouldn’t hesitate to use them again and would highly recommend their services!

3 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for your 5-star review! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know.

Avaliado com 5 de um total de 5 estrelas

Great estate agents!

We have both sold our property and rented a property with the help of Bourne this year and they have been absolutely brilliant. They are very professional, efficient and friendly. We are looking forward to them managing the property we are about to move into. Thank you Hannah, Jordan and Adam!

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thanks, Ro! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Avaliado com 5 de um total de 5 estrelas

Very approachable

Very approachable, personable and helpful.

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Mrs White. We’re delighted to hear that you were pleased with our service.

Avaliado com 5 de um total de 5 estrelas

Selling Mum’s house was a long process…

Selling Mum’s house was a long process but the staff at Bourne’s Estate Agents were extremely efficient and kept us updated throughout. I would highly recommend to anyone selling or buying a house.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

We really appreciate your glowing review, Lisa — thank you for choosing Bourne!

Avaliado com 5 de um total de 5 estrelas

I wish to express my satisfaction with…

I wish to express my satisfaction with the service we received from Bournes during the recent purchase of our property in Four Marks. Although it was a lengthy process, which was not due to any fault of Bournes, we have now successfully moved into our new home.
We had the pleasure of working with David throughout this process, and I cannot speak highly enough of his professionalism and dedication. David is exceptionally knowledgeable, thorough, and trustworthy. He consistently kept us informed about every development, which was greatly appreciated. Beyond his professional qualities, David is a kind and genuine person, and he was always willing to go the extra mile to assist us.
My only minor criticism is that the "For Sale/Sold" sign is still displayed at the property after 2 weeks.

22 de setembro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Mrs Hide. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We recently worked with Bourne Estate Agency, in particular with Alice Butler and Christopher Longden-Thurgood to find tenants for our property, and we couldn't be more pleased with the service we have received.
From start to finish, Alice and Christopher were professional in finding the perfect tenants for our property.
The communication was excellent, and they kept us informed every step of the way.
I would highly recommend them to anyone looking for a reliable and efficient estate agent. They truly go above and beyond.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thanks, Eugenia! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Avaliado com 5 de um total de 5 estrelas

Responded quickly and effectively

Responded quickly with good regular updates and achieved a sale on the house in line with the marketed price in 4 months to completion

8 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your glowing review, John — thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Professional, extremely efficient.

From valuation to completion Rob and his team were extremely professional and made the process of selling our house as simple and stress free as possible. Their attention to detail and efficient communication were much appreciated.
Selling a family home following a bereavement is emotional but their considerate, professional approach made this sad time a lot easier and I highly recommend them.

8 de abril de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you so much for your 5-star review, Katherina! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

Avaliado com 5 de um total de 5 estrelas

Bourne Estate Agents are more than an Estate Agent!

Bourne Estate Agents were so supportive of me when I had to take my bungalow off the market due to ill health. Gemma in particular didn’t pressure me to put it back on the market, “when you are ready”! So 2 years later we discussed and it is back on the market and the team are being so supportive and not putting any pressure on me, which I find so kind and professional.

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Susan. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Avaliado com 5 de um total de 5 estrelas

The Bourne team were highly…

The Bourne team were highly professional throughout our house sale and kept the process running smoothly in the challenging final stages. Rob and his team were always polite, proactive and such a pleasure to deal with.

2 de maio de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for your 5-star review, Simon! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know.

Avaliado com 5 de um total de 5 estrelas

Outstanding letting service

We have had our property managed for 2 years by Bourne. Everyone in the letting team is very responsive and a pleasure to deal with. Becky is outstanding and her team exceed expectations. I would highly recommend Bourne Lettings.

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

We really appreciate your glowing review, Amanda — thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Bourne for my rentals & Sales

I have been using Bourne for my rental properties for a number of years and they are great and the fee they charge is very reasonable for the work that they do. I needed to sell two properties and asked them to deal with this, which they did to a very high level.
The brochure they produced was very professionally done, with great photo's and wording. The fee again was very reasonable and the staff kept me in the loop at all times.

7 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, John. We’re delighted to hear that you were pleased with our services. Please let us know if we can assist with anything further.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

We would highly recommend Bourne Estate Agents, Alton to anyone, Gemma Miller we can’t speak highly enough of you & your team. Since 2013 we have bought & sold properties with your help, from instruction to completion we were kept informed every step of the way, nothing is ever to much trouble. Now with your help our son has bought his new home, thank you Bourne, you’re the best x

19 de dezembro de 2024
Avaliação não solicitada
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Resposta da Bourne Estate Agents

We’re so pleased you continue to have great experiences. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Avaliado com 5 de um total de 5 estrelas

Fantastic Estate Agents

Fantastic! We’ve been looking for a new home for a while, and the team could not have been more helpful or knowledgeable. We found our new home to rent via them, and they made everything so easy and simple to organise- really couldn’t rate both Charlotte and Hannah more as they were so brilliant (especially as I had a million questions).

6 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Victoria! It’s great to know you enjoyed your experience, we’re always here if you need anything else.

Avaliado com 5 de um total de 5 estrelas

A great team that works well together…

A great team that works well together whilst still providing an uncompromised & excellent service individually.
Efficient & trustworthy and time aware so really understanding of priorities & expectations.

2 de junho de 2025
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Resposta da Bourne Estate Agents

Thank you so much for your 5-star review, Charlotte! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

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