Bowen Pies Avaliações 

309
•
O TrustScore é 4.5 de um total de 5

4,6

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Avaliado com 5 de um total de 5 estrelas

Very tasty and good quality pies highly recommend I don’t usually like pies as the meat can be fatty in other makes but Bowen pies there was no fat or grizzle in the steak pie or the meat and potato,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good product, and the order was delivered promptly and was very well packaged. We did think the prices were a little on the high side, but for a decent product you have to be prepared to pay.

Avaliado com 5 de um total de 5 estrelas

These pies are genuinely excellent - and that's from a fussy Yorkshireman living "down south" and missing the taste of home. I bought my Dad 2x Meat and Potato, 2x Cheese and Onion and 2x Steak Puddi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Im a 70 year old Lancastrian exiled in Scotland for the last 8 years been all over Scotland looking for a good old fashioned Meat & Potato pie sadly I failed...so in desperation I thought id ve... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de tortas

Escrito pela empresa

At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(309)

84 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing pies.

Amazing pies.

3 de janeiro de 2025
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Resposta da Bowen Pies

Thanks for the kind words, Daniel! So pleased to hear you think the pies are amazing. Hope you’re enjoying every bite!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Fast delivery of excellent pies I just…

Fast delivery of excellent pies I just luv them and great flavours

2 de janeiro de 2025
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Resposta da Bowen Pies

Thanks for the great review Shaun! Fast delivery and great flavours are what we aim for - we’re so glad we’ve hit the mark. Enjoy your pies!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Lovely pies

Lovely pies, and a good choice of fillings

2 de janeiro de 2025
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Resposta da Bowen Pies

Thanks for the great review! We’re so glad you’re enjoying the pies and the variety.

Lana
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Absolutely my favourite pies.

My daughter lives in Munich and every year she orders a selection of pies to be delivered to Leicester for me. I look forward to their arrival as I can't get a decent pie down here. ( They've not heard of Butter pie) They always arrive chilled and never disappoint me, absolutely beautiful pies.

31 de dezembro de 2024
Avaliação não solicitada
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Resposta da Bowen Pies

Cheers for the great review, Michael! Your daughter’s got great taste - sending you proper pies all the way to Leicester, where Butter Pie is but a myth. Glad we can keep you sorted with the good stuff. Here's to more Butter Pies this year!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Great pies and good delivery

Great pies and good delivery

5 de dezembro de 2024
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Resposta da Bowen Pies

Thanks for the 5 stars, Fiona. We're thrilled that the pies were great and delivery was spot on!

Lana,
Bowen Pies.

Avaliado com 5 de um total de 5 estrelas

Superb pies

Superb pies, will be ordering again

4 de dezembro de 2024
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Resposta da Bowen Pies

We appreciate the great review, thank you. So pleased that you enjoyed your pies. Looking forward to baking for you again!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

The steak pies are the best I’ve…

The steak pies are the best I’ve tasted… not one piece of grizzle which I hate!!
Thanks
Bernie Dobson

3 de dezembro de 2024
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Resposta da Bowen Pies

Thank you for the lovely review. We’re thrilled that our Chunky Steak Pies are the best you've tasted. We hope to bake for you again soon!

Lana,
Bowen Pies

Avaliado com 2 de um total de 5 estrelas

Delivery took over 48 hours and pies…

Delivery took over 48 hours and pies were warm to touch on arrival. Bit disappointing because Bowen's pies are very good but they seem to continuously have problems with their online orders and deliveries. This is the 3rd order (out of 4) in 12 months that has either arrived a day late or hasn't even been dispatched. If their cherry pie wasn't my wife's absolute favourite then we would've given up on them already.

3 de dezembro de 2024
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Resposta da Bowen Pies

Thank you for taking the time to leave us your feedback, Jordan, and we’re genuinely sorry to hear about the issues you’ve experienced with your recent orders. We completely understand how frustrating it must be when deliveries don’t meet expectations - especially when it’s something as special as your wife’s favourite cherry pie.

We pack all of our pies in specially designed insulated boxes to keep them fresh, even during delays, but we know that doesn’t take away the disappointment of a late delivery. Unfortunately, the timing of your order coincided with peak periods where couriers are often overwhelmed, but we’re continuously working to improve our processes to prevent this from happening again.

As we mentioned when we spoke, the delay was unfortunately out of our hands, and we agreed that a full refund was the best way to resolve the situation.

Your loyalty means a lot to us, and we’re genuinely sorry this experience fell short of expectations. If you ever decide to give us another try, we’d love the opportunity to ensure everything goes perfectly.

Lana,
Bowen Pies

Avaliado com 1 de um total de 5 estrelas

Delivery delayed beyond anything like…

Delivery delayed beyond anything like acceptable
Bowens refused to offer me a replacement free of charge bearing in mind the products only have 5 days shelf life - it would have taken at last 7 !!!
Poor customer service
Won’t buy again from them

3 de dezembro de 2024
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Resposta da Bowen Pies

Hi Andrew,

We’re really sorry to hear you feel this way. As your order was placed during the Black Friday period, couriers were handling an unusually high volume of deliveries, which unfortunately caused delays beyond our control.

Customer safety is always our top priority, and as our pies are perishable, we couldn’t risk them being consumed after such a delay. This was as disappointing for us as it was for you, as we never want to let our customers down.

To address the issue, we reached out with an apology and offered a replacement along with a 25% refund or a full refund option. Unfortunately, as a small family business, we couldn’t meet your expectations of a full refund, a free resend of your pie order plus additional cash compensation. Of course, we have given your full refund straight away upon decline of our original offer.

While we completely understand your frustration, we believe we handled the situation with sincerity and tried to resolve it in the best way possible.

We’re sorry we couldn’t meet your expectations on this occasion, and we wish you all the best.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas
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Resposta da Bowen Pies

Thanks for the great review, Sharon! We’re so glad your pies arrived on time and hit the spot. Fantastic pies are what we’re all about! Looking forward to your next order.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Pies

Good communication and customer service. I've not tried them yet as I'm saving them for Christmas.

2 de dezembro de 2024
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Resposta da Bowen Pies

Thanks, Lottie! We're glad to hear the service has been spot on. Hope the pies make your Christmas extra special - let us know what you think after you've tucked in!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Delivered on best day for me meaning…

Delivered on best day for me meaning all pies are fresh.

25 de novembro de 2024
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Resposta da Bowen Pies

Thanks Martin, we appreciate the review. Getting fresh pies to you on a day that suits you is what we’re all about - glad we nailed it. Enjoy!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Been to Bowen pies for the first time…

Been to Bowen pies for the first time today. I’m a Wiganer so I’m a pie connoisseur. I had an award winning steak pie and a pork pie. They are very good pies, best I’ve had. Pastry was very good and the meat was the highest quality. You can pick them up and eat them with out the risk of falling apart. I recommend to everyone.

23 de novembro de 2024
Avaliação não solicitada
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Resposta da Bowen Pies

Thanks for the glowing review, Adrian! Coming from a Wiganer and self-proclaimed pie connoisseur, that means a lot to us. We’re thrilled you enjoyed the steak pie and pork pie. Thanks for recommending us, and we hope to see you again soon.

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Bowens Delivery Van

Bowens pies have a delivery service in our industrial area. Food is always of a good standard, but even better is the service. Julie & Carla go above and beyond to make sure we are well fed. Food 4 Paws Team

22 de novembro de 2024
Avaliação não solicitada
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Resposta da Bowen Pies

Thanks, Adam! We’re so pleased to hear you’re enjoying the pies and service from one of our food vans. Julie and Carla are great and it’s lovely to know they’re keeping the Food 4 Paws team well fed. We’ll be sure to pass on your kind words to them. Thanks for your support and we look forward to serving you again soon!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Delivered quickly.

Delivered quickly.
Good quality well filled pies.

7 de novembro de 2024
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Resposta da Bowen Pies

Cheers, David! Quick delivery and well filled pies are what we’re all about. Glad we ticked the boxes for you and thanks for your support!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Absolutely Delicious

First time ordering from Bowen Pies. Will certainly not be my last order from them. The pies are delicious and actually contain chunks of meat unlike the standard supermarket pies!!
Will also be recommending Bowen Pies to my family and friends.

14 de novembro de 2024
Avaliação não solicitada
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Resposta da Bowen Pies

Thank you, Alan! We’re chuffed to bits to hear you enjoyed your first order. Big thanks for spreading the word to your family and friends. We’ll have the oven ready for your next order!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

The Best

Pork pies and sausage rolls are outstanding, my fav is still meat & potato. … never had one better. Next order incoming

31 de outubro de 2024
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Resposta da Bowen Pies

Thanks for the great review, Harry. Can't go wrong with a classic Meat & Potato Pie, right? Looking forward to baking up your next round of pies!

Lana,
Bowen Pies

Avaliado com 5 de um total de 5 estrelas

Heavenly variety of vegetarian pies

Heavenly variety of vegetarian pies. Outstanding pastry, mmmmmm
Excellently (but not environmentally friendly) packaging

30 de outubro de 2024
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Resposta da Bowen Pies

Thank you for the kind words about our veggie pies! We’re so glad you enjoyed them. Most of our packaging is already recyclable, and we’re actively exploring ways to make it even more eco-friendly. We appreciate the feedback and are always looking to improve where we can!

Lana,
Bowen Pies

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