I paid for a Saturday delivery for a camera I ordered but BPS’s supplier wasn’t able to deliver to them on time. Jamie at BPS let me know in advance and offered me different delivery options, keeping... Ver mais
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Veja o que dizem as avaliações
Brilliant customer service - nicest guy you could ever wish to meet. Helped me with my purchases even to the extent of personally checking stock levels - couldn't ask for more help. Delivery wa... Ver mais
I've bought most of my gear from BPS over the last few years. Top personal customer service from Lee, who has superb knowledge, whilst giving very competitive prices. Love the personal feel you get wi... Ver mais
Ordered a camera, but after 5 days I enquired about its status only to be told it was out of stock. Despite wishing I had been told sooner, BPS couldn't have been more accommodating & helpful. They of... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
bps-tv.co.uk - Broadcast & Production Services is one of the leading suppliers of broadcast equipment & professional cameras in the UK. An official dealer of Aputure, Canon, Blackmagic, Panasonic, SmallHD, Teradek, Manfrotto, and many more.
Informações de contato
The Old Fire Station, TW12 2DX, Hampton, Reino Unido
- 0208 941 1199
- sales@bps-tv.co.uk
- bps-tv.co.uk
4,9
Excelente
220 avaliações
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Delivery issues
Good price. Helpful in arranging dispatch so that it should arrive when I would be at home. Then let down by courier because he did not come on the Friday as expected and had to wait until Monday
8 de maio de 2024
Resposta da BPS - Broadcast & Production Services
Hi Neil,
Many thanks for purchasing from BPS and for taking the time to leave us a 4-star review. We are glad to hear that you were happy with the price and our service.
I am sorry to hear that the courier did not deliver as expected and let you down by not delivering until after the weekend. Any future orders please let us know about this and we can try using a different courier to try and avoid this happening again.
We do appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Prompt and efficient service plus…
Prompt and efficient service plus competitive prices
3 de abril de 2024
Resposta da BPS - Broadcast & Production Services
Hi Stephen,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you thought our prices were competitive and you were happy with our service.
We do appreciate your business and feedback, and
we hope to welcome you back again soon.
Kind regards
Jamie
Good communication and a great deal
Good communication and a great deal. Very happy to use them again.
20 de março de 2024
Resposta da BPS - Broadcast & Production Services
Hi Murray,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear you were happy with our communication, and prices and that you would use us again in the future.
We do appreciate your business and feedback, and
we hope to welcome you back again soon.
Kind regards
Jamie
Over the moon..
The super fast delivery, ordered 2pm delivered 9am next day with a smile was fantastic. Customer service from Jamie first class. The parcel was well packed and secure. Great price for the Lastolite collapsible backdrop. Just over the moon with the overall experience, got to be 5 star here.
15 de março de 2024
Avaliação não solicitada
Resposta da BPS - Broadcast & Production Services
Hi Chris,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. I am so glad you were happy with our overall service, it is great to hear.
We do appreciate your business and feedback, and
we hope to welcome you back again soon.
Kind regards
Jamie
Always a great service.
Every time we purchase from BPS we always have a great service and all the support needed.
13 de fevereiro de 2024
Resposta da BPS - Broadcast & Production Services
Hi,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. It is great to hear you always feel we give great service and you are happy with our support.
We do appreciate your business and feedback, and
we hope to welcome you back again soon.
Kind regards
Jamie
Resposta da BPS - Broadcast & Production Services
Dear Wim,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Excellent service and fast delivery
Excellent service and fast delivery. Highly recommended
24 de janeiro de 2024
Resposta da BPS - Broadcast & Production Services
Dear Steve,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and your delivery.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Resposta da BPS - Broadcast & Production Services
Dear Rob,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our communication and, thank you for your kind words.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Very helpful and competitively priced…
Very helpful and competitively priced products. Thank you.
8 de janeiro de 2024
Resposta da BPS - Broadcast & Production Services
Dear Keith,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. Thank you for your kind words and we are pleased to hear you were happy overall.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Ordered my Anglebird memory card /…
Ordered my Anglebird memory card / delivered within two days exactly as stated. Excellent service which I cannot fault. Very happy.
2 de janeiro de 2024
Resposta da BPS - Broadcast & Production Services
Dear Mr Sainsbury,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Great price and arrived next day
18 de dezembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Perry,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy overall along with our pricing.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Resposta da BPS - Broadcast & Production Services
Dear Anthony,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our overall service and pricing.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Camcorder
Super easy to order product very good quick and easy communication great would recommend camcorder excellent
30 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Charlie,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with your experience when ordering from us and thank you for your kind words.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Great service every order
Great service every order! Really nice team to deal with too.
30 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Mike,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and appreciate your kind words.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Exceptional service at good value for money prices.
I think I spoke to Oliver on your chatline, and he was really helpful by giving me the Blackmagic phone number. When I phoned them the guy I spoke to in the sales dept. was able to answer my questions immediately, very unusual these days.
I thought there would be a two to three week ordering period, but the item was delivered within 5 days. Exceptional service. Many thanks.
28 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Neil,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service it is great to hear you were very pleased with our chat service.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Excellent Customer Service
Excellent customer service plus reasonable prices and an extensive product range.
24 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Tony,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our service and appreciate your kind words.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Great product & service
Great product & service. Professional & friendly staff! Thank you BPS
23 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Kemi,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with our products and service. Thank you for your kind words about our colleagues, they will be pleased to hear them.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Great turnaround on the delivery and…
Great turnaround on the delivery and communication was fantastic. Product arrived well packaged.
22 de novembro de 2023
Resposta da BPS - Broadcast & Production Services
Dear Myles,
Many thanks for purchasing from BPS and for taking the time to leave us a 5-star review. We are glad to hear that you were happy with the delivery time and our communication.
Thanks again, we appreciate your business and feedback and
we hope to welcome you back again soon.
Kind regards
Jamie
Terrible service
Terrible service. Nobody is sending me updates and the thing still hasn't arrived and it was supposed to arrive last week.
And when it's call I'm just being given lies about the delivery
8 de novembro de 2023
Really good service from BPS.
I had difficulty in finding my camera in stock anywhere. I visited the BPS website, found that it was in stock at a competitive price. I ordered it and it was delivered three days later. BPS acknowledged my order and quickly gave me the tracking instructions which were accurate. I thought that BPS delivered a great service and I am really pleased.
3 de novembro de 2023
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