Bradley Hall Avaliações 

36
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve recently exchanged on an auction purchase and cannot thank the team at Bradley Hall enough for their support throughout the process. A special mention to Louise who has been in contact with us d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently bought a property with Louise from Bradley Hall. Great customer service and a knack for getting the deal over the line. Thoroughly recommend.

Avaliado com 1 de um total de 5 estrelas

A very poor letting agent. Essential repairs on let property have not been done after 2 months in property. Promised redecoration has now been withdrawn. Now long term leak in roof is causing mould... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was struggling to get a mortgage with my credit, then I got introduced to Gary through my partner. It took a while but his hard work paid of finally got a mortgage with excellent rates. Would highly... Ver mais

Detalhes da empresa

  1. Auditor Fiscal

Escrito pela empresa

Bradley Hall was established in 1988 and has expanded significantly from a two-office business to a become a key operator in the property sector across the North since its new leadership was introduced in 2015. With 35 years of experience in the industry, our firm has created a strong and professional reputation as one of the most trusted agencies for a range of commercial and residential property services.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,0

Todas as avaliações

(36)

13 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Absolutely rude and obnoxious

Absolutely rude and obnoxious, do not use!!

The manager Nigel Goodrum in the Morpeth office is very unprofessional, dismissive and rude (to put it politely). He has no interest in customer care and is a terrible estate agent.

No communication, never responds to emails and is very condescending when he does respond to emails or telephone calls (after a lot of requests). How can such a rude and unprofessional person work in an estate agents???? I have two minds to write to the ombudsman and the CEO as well to ensure his unprofessionalism and rudeness is communicated effectively.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Bradley Hall

Resposta da Bradley Hall

Dear Park Graham,
Thank for you for your feedback. Whilst you have left our company a negative review, we would like to have a better understanding of your experience and your relationship with our business. The branch manager you have named is a very experienced and well respected professional with previously great customer feedback. I am naturally curious as to why your experience has differed. Please do feel able to write to me (COO) at sharon.boyd@bradleyhall.co.uk so I can look into this matter for you.

Avaliado com 1 de um total de 5 estrelas

Bradley Hall are the worst

Bradley Hall are the worst, I will steer very clear from this company. They are not nice very rude and disrespectful and have not a care in the world.

6 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have contacted this company 4 times…

I have contacted this company 4 times now via email to there Teeside office and through there website using the names attached to the adds to view a commercial premises asking questions about the property but not had one reply. One contact I can understand if went astray but 4 in a week. You would think they would be keen to rent commercial premises and I wonder if the landlords realise they are not getting back to proposed tenants.

Complete waste of time and my question to you Bradley Hall why offer this contacting service if you are not prepared to reply?

Its hard for me to ring during office hours as working so I tend to do things in the evening when I am free.

21 de novembro de 2024
Avaliação não solicitada
logotipo da Bradley Hall

Resposta da Bradley Hall

We are very sorry indeed that you have not heard from our team. We have located your emails and our Branch Director, Joseph I'Anson has left a message for you. We would very much like the opportunity to work with you. Kindest, Sharon Boyd, Chief Operating Officer, Bradley Hall North East

Avaliado com 5 de um total de 5 estrelas

Incredible Mortgage brokers

We have used the Bradley hall mortgage brokers multiple times now and can say hands down they are the best around. We would recommend Gary Dobson to everyone! He is so lovely and helpful. Seems like he works every hour of the day and has gone out of his way so many times to help us. I can’t say enough good things about him and the team. If you need a broker you can’t find better

9 de agosto de 2024
Avaliação não solicitada
logotipo da Bradley Hall

Resposta da Bradley Hall

Thank you for taking the time to leave this fantastic feedback for Gary and the team! We look forward to assisting you in the future! Kindest, Sharon Boyd |Chief Operating Officer | Bradley Hall North East

Avaliado com 5 de um total de 5 estrelas

Professional Service - Commercial Sales Newcastle

Lucy Mouter from the Newcastle office recently managed to bring the sale of our commercial property to a successful conclusion after some protracted negotiations.
Lucy was highly professional and provided excellent advice. Nothing was too much trouble for her and I have no hesitation in giving her the highest recommendation.

23 de maio de 2024
Avaliação não solicitada
logotipo da Bradley Hall

Resposta da Bradley Hall

Thank you so much for the fabulous feedback for Lucy! Lucy and the team look forward to working with you again in the future! Kindest, Sharon Boyd | Chief Operating Officer | Bradley Hall North East

Avaliado com 2 de um total de 5 estrelas

We have tried to view a property which…

We have tried to view a property which is 1 hour away from our home , 40 minutes into our journey ,we received a phone call from Bradley hall saying we could not view the house, so we made another appointment . They same again only this time the owners would only see people round that had sold their homes. They are a complete waste of space and very unprofessional . Hope I do not see a house for sale with them again.extremely dissappointed…….

8 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Mortgage Service

We’ve used the Mortgage team a number of times now, and Gary Dobson this go around was fantastic. He sorted out our loan easily and kept us on the best deal as we waited for our purchase to all go through. Great service!

22 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be aware selling a house - issues with financial checks of buyers

We chose Bradley Hall on the basis of the supposed extra service they offered including financial checks of buyers to ensure a smooth sale.

Despite the supposed financial checks Bradley Hall carried out one buyer couldn't afford the house and had to pull out and the other buyer had a chain which was was not flagged in the process resulting in delays and uncertainty on our sale.

Whole experience is of a highly superficial service from Bradley Hall with no ownership of issues.

22 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor customer service!

Arranged a viewing on a property and when we arrived the buyer didn’t know anything about the viewing and the property had already sold. Bradley Hall did not contact me to cancel the viewing. Poor customer service and as such will be avoiding any properties on the market with Bradley Hall! Wasted two hours of my time travelling for this viewing.

17 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and support

Excellent service and support. Always got time to take my calls and answer questions. First rate service by Ria. Would definitely recommend and I'll definitely be using them again.

30 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

After completing a sale of commercial property, I can wholeheartedly say that the service and professionalism provided by Bradley Hall was exceptional.

In particular Lucy Mouter who was at all times polite, diplomatic and professional. Dealing with everything, even the banana skins, impeccably and providing the confidence that Bradley Hall did indeed have my best interests at heart.

4 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and Dedicated

Professional and Dedicated. We were hugely impressed by the service and commitment shown by Lauren. She made the purchase of our new home happen despite a total lack of courtesy shown by one of the solicitors in the chain. She was a total credit to her company.

16 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchase of New Premises

This was my first time dealing with BH and my contact was Lucy. I know she was relatively new to the company but I can say she was polite, professional and very thorough throughout the whole process. I would highly recommend Lucy and BH for any future purchases/sales. Thank you

7 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After working with Lucy Mouter from the…

After working with Lucy Mouter from the Newcastle branch over the past few months on the purchase of my commercial property I was very impressed with the level of service and professionalism she gave throughout.

Would highly recommend

18 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Used Bradley Hall for Mortgage

Recently used Bradley Hall for a mortgage and the process was very smooth. Gary Dobson answered all my questions, his attitude was very diligent and kept me informed right up until (and after) completion.

Will certainly use again in the future and would recommend to anyone needing support with a mortgage.

10 de junho de 2022
Avaliação não solicitada

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